J&T Express
reviews and complaints

I got other item from Johor Bahru to PJ from 24/3/2022 to 12/5 still hold on CDC Oldtown 304 PJ, too

My parcel [protected]. Hold on Cdc Seremban 303.come pickup but office Close long time ready. Where my item.

What's happened to Yr Company now.

Please delivery to reciver as soon as possible

สินค้าส่งจาก SHOPEEล่าช้า เลขที่ [protected] จากวันที่ 9 เป็นวันที่ 12 สิทธินิสา โพธิ์งาม ADMIN J&T หนองแขม ใช้โทรศัพท์หมายเลข [protected] ใช้วาจาที่ไม่สุภาพ พูดกระแทก แก้ตัว ไม่ให้เกียรติผู้รับ รวมถึงตลอดการสนทนากับหัวหน้าของเขา ใช้โทรศัพท์หมายเลข [protected] มีการนินทาลับหลังตลอด เสียงของเขาเข้ามาในสาย ทำให้รู้ว่า นำเรื่องของผมไปนินทา เป็นพฤติกรรมที่น่ารังเกียจ

Order daripada 30/4/2022 , sampai sekarang 12/5/2022 tak sampai2.. Check tracking, *3 KALI SALAH DROP POINT* . Tak tahu la staff you all ni buta huruf ke apa tak reti baca alamat !

Order at 30/4/2022 , until now 12/5/2022 not received yet. I check the tracker, 3 times wrongly Inboud! so stupid

Parcel delayed more than 5days.

Plant parcel are more urgent.

1. [protected]

Another one is

1. [protected]

Another one delayed more than 2 weeks…

My customer complained.

1. [protected]

Feel regret choosing j&t service, cause everytime my parcel reach kampar branch inbound, it took almost a week to reach ipoh for delivery. Why there is no action been taking. All the while, they will inform shortage of staff. That is under management do not tell customers. Please be responsible.

And request for self collect also they said can't.

Please help check why my parcel still on hold on 05.05.22 no deliver out ? My customer complain and noisy to me , tis is urgent parcel pls fast solve my problem, thanks.

My parcel had been stuck at PRK 900 since 1/5/22 until there is no any update for me. I had try to call them but no one answering the phone. What is the issue for PRK 900. I had saw many people complain PRK 900 but they are not taking any action or responsible.

my parcels still stuck at j&t prk gateway 900..i ordered my things before eid and still don't get it until today..the last day of receive is 5/5 and now it is already 13/5.. the tracking number is [protected]

Ordered 2 parcels from shopee. Parcel tracking number are spxmy025942022124 and spxmy023412184064. Ordered and paid on 6 april 2022. Waited for more than 1 month already but haven't received any parcels. On shopee info, parcel are at j&t cod kuching. But when I check on j&t online tracking, no parcel/information found.

[protected]

23 April 2022 - 28 April 2022 (still stuck at J&T PRK GATEWAY 900

[protected]

22 April 2022 - 26 April 2022 (still stuck at J&T MELAKA-GW

Untill now 10 May 2022 i still dont get my parcel 😭

Parcel status delivered tapi delivered ke kota permai. Sampai sekarang tak dapat barang.

Sir/Ma'am,

TN: [protected]

Good day! I have ordered from a shop on Facebook that had thousands of comments asking for their price list. It seemed legit. I ordered 3 pcs of Aquaflasks for 1,399, including freebies such as boot, cord, and bag. It was too good to be true. But I took a risk since I saw a lot of comments on their posts. Tn=he items I received are not even aquaflasks. They're just cheap looking flasks. The shops name on FB is Andy Shops. The shop name of the sender though is AQF SHOP. Address at Metro Manila, San Nicolas, 751, Santa Ana Andera St., which was indicated in the packaging. I also could not get a hold of the rider Patrick Bautista with cp no [protected]. The number could not be completed and dialed is what it says when I try to contact it. I wanted to check the items but how could I when your rider could not be contacted. Is he part of this scam?

I have sent 1 document from Penang to KL from 21.04.2022 until today 10.05.2022 my client still has not received it. I called customer service everyday and nobody answer the phone call. Walk-in to J&T office, they try to give me the details from your system and also PIC contact number and ask me to contact the person, call thousand times also nobody pick-up the call. I ask my client to walk in to collect the parcel which was shown on your website (drop point), but your staff told us the document has not arrived yet. So mean that your website provides the fake details to us?

i have no idea how its possible to be this bad as a service how does my item take so long to send?

I need my parcel as soon as possible . I have two parcel from shoppe they cancelled it . And now I got one more parcel still in J&t prk 900 . Please I need my parcel .!

The delivery tracking stop update on 28 Apr, and till now no receive the parcel. Jnt express is so slow delivery.

Tracking number [protected],[protected]

I ordered goods from Shopee and the parcel is being picked up on 28.04.2022.

My parcel is being on hold since 29.04.2022 until today still yet to receive as per the status updated, submitted complaint to J&T Express complaint website still no responding, extremely lousy service.

If you cant serve and complete the delivery, please get the alternative way to solve the problem.

Everybody knows that your lousy company is cutting off all the staff allowances and commission, that's the way you deserve and destroy your company image by squishing the staff from top to bottom.

Tracking No:

1) [protected]

arrived at bintulu on 29/04/2022 till now still not delivered ti me.

[protected]

same case.

where is my parcel ?

Hi, my parcel has been on hold for out of business hour since 8/5 3.13pm, which is actually still in business hour. And now, 9/5 2.09pm, my parcel is still on hold. May I know when will my parcel be delivered?

[protected]

in transit from 24/04/2022

been 16/5/2022