iTEDIUM’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with services.
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I was supposed to get my money back for five months of paid *** health insurance premium payments under the American Rescue Plan Act of March
I was supposed to get my money back for five months of paid *** health insurance premium payments under the American Rescue Plan Act of March 11. iTedium was in charge of my *** benefits. iTedium didn't tell me that there was a limited time to fill out the form confirming my eligibility for this refund, even though I called them many times about it for a few months. Finally, in August, an iTedium worker told me about the form, and I filled it out, and they said I could get my money back. I called again on September 17, and they said I didn't fill out the form on time, so they won't give me the full refund of $3585 that I'm supposed to get according to ARPA. iTedium didn't even try to tell me about the time limit, they didn't tell me anything at all. The iTedium workers I talked to before September 17 didn't know about this time limit either. iTedium's mistake made me lose my federal refund.
Is iTEDIUM Legit?
iTEDIUM earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for iTEDIUM. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Itedium.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Itedium.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- iTEDIUM protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to iTEDIUM has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of iTEDIUM complaint handling
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iTEDIUM Contacts
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iTEDIUM phone numbers+1 (913) 499-4850+1 (913) 499-4850Click up if you have successfully reached iTEDIUM by calling +1 (913) 499-4850 phone number 0 0 users reported that they have successfully reached iTEDIUM by calling +1 (913) 499-4850 phone number Click down if you have unsuccessfully reached iTEDIUM by calling +1 (913) 499-4850 phone number 0 0 users reported that they have UNsuccessfully reached iTEDIUM by calling +1 (913) 499-4850 phone number
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iTEDIUM emailsinfo@itedium.com83%Confidence score: 83%Support
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iTEDIUM addressPO Box 39, Mission, Kansas, 66201-0039, United States
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iTEDIUM social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 24, 2025
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