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8:44 am EDT
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Lenton Lodges Hotel near Gatwick Airport - The condition of the room and place in general

book ref [protected] The picture on the website is NOT a true reflection of the actual property, it is rundown dirty and the car park was not safe to park our carin . I rang the bell and some man shouted out the window WHAT I informed him I had booked a room and he stated he be down in a min, several ins later a man answered the door said the host wa...

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9:03 pm EDT
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Ramda Inn - Staff member being very rude and hateful and inappropriate

9/24/2022 at 8:15PM (or there abouts) - I feel I should start this by saying, I have here at the Ramada Inn as a guest paying weekly rent since May 17,2022 , in the exact same room continuously. I have never once had any type of issues with any other staff member on this property. Have had a single incident or issue. There has always been great repour...

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8:28 am EDT
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American Best Value Inn Hotel - Not clean and false advertisement

I stay at Americas best value inn in west Monroe la on 09/23/2022 and 09/24/2022 the place wasn't clean the bed looked like a u like the head and the foot of the bed was higher than the middle the middle was almost touching the floor and then they advertise breakfast on everything like on the recite on they're website it's even on the TV guide free...

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11:38 am EDT
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London Star Hotel - Stay at London Star Hotel

stayed at the London star hotel 51 -53 Steyne road Acton w3 9nu for two nights on the 16 and 17th September 2022. while the room was good the hotel advertised it had a restaurant and provided a free continental breakfast ,when checking in we were told there was no restaurant and no breakfast . When making the booking these facilities were on the website and were a factor in picking the hotel . Can you offer any form of refund ?

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11:19 am EDT
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GAR*Hotel RES 800-468-3578 NL - Unberechtigte visa-kreditkartenbelastung bei hotelbuchungen philippinen

Am 25.08.22 habe ich über die Homepage von Booking.com drei Hotelreservierungen für nächstes Jahr auf den Philippinen gebucht. Bei der zweiten Buchung ist plötzlich auf der unteren rechten Seite der Booking.com Homepage die obige Adresse GAR*HOTEL RES [protected] NL über einen Betrag von EUR 537.66 erschienen. Dies mit der Möglichkeit, den Betrag über...

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1:19 pm EDT
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Protea Hotel Kimberly - Hospitality and bad treatment from receptionist

On my arrivals dated 12.09.2022 checked in by a tall dark lady and it was late at night time 22:40.on the following day 13.09.2022 I went to this lady asking for refrigerator on the room and she told me they provide them on request then ask her to request one for she said ok but on my surprise she never ask my room number and also laughing at me. and never...

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9:35 pm EDT
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Pine Tree Inn - Safety hazard

Owner is racist, she denied me another room due to the rain that damaged the ceilings in multiple rooms, black mold I have had, tried to physically harm me, I legally am a resident in her hotel She told me I can die on her property. I suffer from ptsd so she keeps intimidating me. I’m dealing with homelessness Leaking in side electrical wiring BOTH hotels the PineTree inn and Danmar

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5:20 pm EDT
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Quality Inn, on West Mercury Boulevard in Hampton, Virginia. - Unsanitary conditions: uncleaned room, dirty linen, bugs

I am writing to advise you of unsanitary conditions in the Quality Inn, on West Mercury Boulevard in Hampton, Virginia. My grandson and his fiancé made a reservation at this hotel for the night of September 2. They made this reservation through Hotels.com (conf# [protected]) and my credit card was used for payment. At 9PM that evening, they called to...

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4:27 pm EDT
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Bellagio Hotel - Overcharged my credit card

Dawn Austin [protected]@comcast.net 312.371.3796 Room No. 10089 Conf No. [protected] Arrival 7/5/2022 Departure 7/9/2022 I stayed at the Bellagio Hotel in Las Vegas from July 5th - 9th, 2022. My employer Chicago Public School put a deposit of $1,451.00 because I was staying to attend an education summit. When I arrived they held $600 on my personal credit...

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12:12 pm EDT
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Timeshare Vacation Internationale Resorts. - Complaint

My complaint is for years I've been going to the Oasis in Palm Springs California during Labor Day weekend for years with no problem. But it seems the Oasis found space for me because there was potential for them to get a bigger contract from me which of course means more money. Once I signed the bigger contract and they double the assessment fees without...

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2:26 pm EDT
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Niagra Crossing Hotel and Spa - Poor service, ruined wedding cake

My daughter had her wedding on august 6th at the Niagara crossing hotel and spa. Lewiston NY. Where do I begin so much went wrong, I have emails from my daughter to hotel and from the hotel party coordinator. I paid over 650.00 for the wedding cake which they never served only a sheet cake as thin as a piece of paper and they ruined the cake by not...

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9:33 pm EDT
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Diamond Resorts “HGV Max” - Timeshare

Horrible company full of lies! I was sold on the new “HGV Max” in June 2022. This was supposed to start in two weeks per our sales person and their manager in Scottsdale Arizona, over two months later I am now hearing October. I should have walked away as soon as I saw Diamond Resorts on the paperwork! I was told my fees would be almost nothing this year a...

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9:06 pm EDT
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CountryInn & Suites Hotel in Elgin, Illinois - Rude / unfriendly front desk clerks, and filthy rooms

I had decided last yr (2021), that I would NEVER stay in this hotel again, but against my better judgement I booked a room for 7 days (from 8/8-15/2022). NEVER again! This hotel is in the same league as Motel 6 in dirtiness, and I have pictures to prove it and the RUDEST Front Desk clerks. Last yr it was a front desk clerk w/ blond hair, possibly named...

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3:39 pm EDT
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Red Lion Inn Suites - Please refund of all costs.

8/20- 8/22/22. First room 101, moved to 223. Folio# 25512, I complained to the front desk the next morning, cashier 3470. Syead Ali is the owner and checked us in. The first room was 101, the cigar smoke was intense and caused asthma problems. I brought it to Mr. Ali attention, my daughter complained and three hours later my son in law met up with us and he...

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10:52 pm EDT
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Secrets Puerto Vallarta Bay (Mexico): - Service so horrible resort so nasty

Secrets Puerto Vallarta Bay (Mexico): I arrived and after the airport situation, I was upgrades to a preferred room 2504 on the all adult resort _ Dreams next door accepts kids). I went up to the room and there were bugs all over the floor with dirty bed covers. So I called down stairs and my room was switched to # 2512 and this room was better but the...

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12:40 pm EDT
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Biltmore Hotel Miami - Double fees

I stayed in this hotel from August 10 through August 14. I made the reservation directly with the hotel. When I departed I noticed that I had been charged a daily fee that was already charged in the original invoice. The employee at the reception told me that my reservation was made through Expedia and that Expedia should be responsible for returning to me...

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8:05 pm EDT
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Hotel Reservation - Unclear cancellation policy

July 18, 2022 I booked a room at Embassy Suites in Denver, only to find that I already had a reservation. So, within 10 minutes, I cancelled the reservation. I received a message stating that my reservation had been cancelled. I was then charged for the room. When I called to find out why, they stated that I selected the non refundable option. I do not...

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11:00 am EDT
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Double Tree Hilton, Shah Alam - Bad service

I and my wife checked into this hotel in Shah Alam, Malaysia on the 10th August because their grand opening was on the 11th August and the Sultan was invited to officially open the hotel for business. we were very excited but unknown to us the general manager,Mr. Gagan Talwar hid certain facts from us. we had already paid a visit to this hotel earlier and...

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4:02 am EDT
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Rui Chiclana Hotel - Entertainment - music with swearing and bad language

On whole we think the entertainment is great, it is just one person who used a song with foul language in for the aqua fit. It said [censored]ing a number of times, it is all about sex saying licking, sucking and [censored]ing. I spoke to jose (the teacher) in spanish and explained and he apologised saying that he was hoping no english were in the pool. I suggested...

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5:38 pm EDT
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The LA Grand Hotel Salvation Army - Major emergency crisis service

I'm so upset with the way the staff are conducting them selves because this program saved my life from the awful violence Los Angeles homelessness, rape and violence I have been through unfortunately during this pandemic The LA Grand Hotel currently occupied by The Salvation Army. I am a resident currently and as I am in tears greatful for this program, I...

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