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Expedia Customer Care Service

Expedia Inc

333 108th Ave NE Ste 300
United States - WA98004

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Expedia Complaints & Reviews

Expedia / No refund

NicCPTSA on 2016-04-28
Dear Customer Support, Customer Services, Booking Reference: S#4335931, Account Reference: M-13300553 I am experiencing the following issue: I have booked numerous trips with Expedia but as of late, I have had nothing but complications, messages ignored regarding refunds and overall...

Expedia / Flight hotel deal

Doroti on 2016-04-27
I bought a last minute deal with expedia from miami to punta cana all inclusive, as i am trveljng to american and carabbien by my self i rather do the all inclusive deals . So i book the holidayd cost me 1100 dollars for 4 days, after 3 hours i got a cancelation email sayn that expedia had...

Expedia / My booking of hotel for 4/15/2016 - it # 1128654142593

Suzanna Dsa on 2016-04-21
I booked a room which was at a total of $164.00. I had booked with with a coupon for 50% off. When I booked the website did not take the 50% off - then I called the rep, she passed me on to a Manager, he was nice and polite. What he did was, he just credited me $50.00 instead of giving me...

Expedia - California, Auburn / round trip flight from Sacramento to Phoenix

dirk amara on 2016-03-18
in the fine print, expedia booked my flight at a time that was impossible for myself my wife and my son. I booked at a time that was appropriate, and the fine print said that in fact they book randomly! When I discovered this, they said it was too late(.after waiting on hold for 2 hour...

Expedia / Pending refund for 5 months. Flight accidently canceled in system (they claim tech error)

ex76 on 2016-03-10
I am still waiting for my flight refund from October, 2015. I've been talking to 5~10 different people in the past months but nothing is being done and getting different versions from different agents. They admitted to a "technical error" that showed i canceled my flight (which i didnt) and promised a refund within 72 hours last Oct.

Expedia - Massachusetts, Weston / Customer service

Reviewer29617 on 2016-02-21
booked a flight to calgary on Air Canada on outbound with United on return. A few weeks after the booking, expedia notifies us that Air Canada changed the flight itinerary and we had an option to accept or find other flight options. We unfortunately opted for one very unfavorable option...

Expedia - Washington, Bellevue / Expedia steals your money!

Lupen on 2016-02-17
I booked two tickets through Expedia. They took my money and later I received a message from them stating that there was some kind of error so I need to book the tickets again. I called customer service and was put on hold for about an hour! So I called back later, but unfortunately the...

Expedia / Flight tickets

Reviewer32823 on 2016-02-11
Wedding plans changed so I had to change two flight days and times. Same airlines. Shouldn’t be a challenge for Expedia, right? 3 phone calls, repeatedly put on hold for long waits, 2 disconnections, 2 agents, 3 supervisors, 5 different stories and never told the same change/cancellation fees. I had no...

Expedia - West Virginia, Parkersburg / Hotel room

Reviewer38636 on 2016-02-07
Booked a room told price was 129 dollars then said i needed parking got price of 189 i said what was price of parking i then assumed it was the 60 dollars difference said dont worry about it then go to hotel and they said parking was extra so i paid there the hotel is fairfield by marriot...

Expedia - Washington, Bellevue / Never got a good deal here.

Tikkol2 on 2016-01-28
I made a reservation and booked a room in a London hotel. But accidentally I selected the wrong month. I contacted the hotel directly and explained what happened. They said they needed a modification from Expedia and then they'll change the dates. I called Expedia customer service and they...

Expedia / Unauthorized credit card charge

Reviewer47228 on 2016-01-06
Went online to Expedia to book a "Book Now, Pay Later" hotel reservation. Nevertheless, my credit card WAS charged $438.60. I called Customer Service, in El Salvador, to request a cancellation and refund. I was told it was my error and the refund would take 5 business days, or longer, AND...

Expedia - California, Los Angeles / Reservations

Judy Eppel on 2016-01-03
I conducted a search on their website for a hotel called Hollywood Casino in Columbus for an upcoming trip. The search results took me to Hollywood Hotel In Los Angeles. I had conducted a previous search for a different date so it plugged in the 18th of January for the check in date. I...

Expedia.com - Washington, Seattle / Cancellation Refund - Paris Package with Protection??

Reviewer30213 on 2015-12-28
I bought a Flight + package deal on Sept 30th, for an itenarary (#1118098219073) at Dec 19-21. I also bought the extra Travel protection from Expedia.com; where i was convinced this was to be used in any case something goes wrong. And then, something DID go wrong and there were security...

Expedia.com / Hotel booking, being charged twice

Ron Bever on 2015-12-22
The corporation I work for booked me a room, through Expedia.com, at a Comfort Inn for Thursday, December 17. The room was to be charged to the corporate account. I provided my personal credit card, for incidentals, as most hotels do. After checking out on Friday morning, December 18, I...

Expedia - Washington, Bellevue / Cancellation Policy

RuthellenA on 2015-12-12
I booked a trip package through Expedia. Unfortunately I have developed some medical issues and won't be able to go. I bought Travel Insurance but when I talked to customer service I was told I could get a travel voucher through the airline but nothing back for the hotel. The package wa...

Expedia / Refund for a hotel cancellation

Reviewer38098 on 2015-12-09
I made hotel reservations for Nov 22 & 23 in Fort Bragg, BA Super 8 though Expedia. On Nov 22, 2015 when I checked into the hotel, I asked the manager if I could cancel the Nov 23rd reservation and get a credit back for a reservation in December. The manager told me the request needed to...

Expedia - Iowa, Des Moines / Hotel Reservations

Reviewer77587 on 2015-11-30
On November 27, 2015, I made a reservation for 2 adults & my dog, @ the Americainn, in Osceola, IA. As I was checking in, the front desk clerk informed me that my dog was NOT allowed to stay in my room, because she weighed OVER 25 pounds! Of course, this tidbit of VITAL information, wa...

Expedia / Visa Issue

mrtklcdgn on 2015-11-23
I bought a plane ticket from Air Canada over Expedia. My flight was going from Istanbul to Miniapolis with Toronto connection. But I wasn't let into the plane by the Air Canada's authorized personel because I didn't have Canada Visa. I missed my flight. I contacted to Expedia and they...

Expedia Canada - British Columbia, VANCOUVER / Online Vacation Booking

Reviewer63260 on 2015-11-10
Terrible experience with their online booking. My wife tried to book our vacation online. They charged her credit card twice and the website was giving the error message of credit card decline! while the card was twice charged. She put my credit card through and then she got the same...

Expedia.com / Ticket from Bogotá to Santiago de Chile - duly cancelled within 24 hours

Juana Llano on 2015-11-04
Itinerary Number: 110811942827 Aerolíneas Argentinas Tiquet Number 0447625106759 I have called several times to Expedia, waited on hold for hours. I am paying for this tiquet and there is no customer care from Expedia. They answer kindly but they do nothing. I want to know what can I do. juana_llano@hotmail.com...

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