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Expedia Complaints & Reviews

Expedia - Expedia Best Price Guarantee is only for the same day NOT 24 hours as they state on their website.

Posted: 2015-09-25 by    KarinaSchmahl
Complaint Rating:  0 % with 0 votes
Expedia.com Price Match Guarantee says that if you find the exact same vacation package with same flights, hotel, shuttle, etc for the exact same dates that you can file a Price Match Guarantee. I booked a trip to Cancun at 6pm costing well over $4000. The very next day at 2pm I saw that the...

Expedia Appraisals - Completely useless insurance and impossible to return the tickets

Posted: 2015-09-11 by    Reviewer59790
Complaint Rating:  0 % with 0 votes
When I have purchased tickets through he company Expedia Appraisals, the rep offered to me to obtain the insurance. He was so persuasive and told me that it would be more secure for me, but it was waste of money. After 2 weeks, I wanted to return tickets and get refund, but the team refused...

Expedia - Florida, Miami - False Advertisement

Posted: 2015-08-07 by    ramonrocha
Complaint Rating:  0 % with 0 votes
Fast facts:
1. I paid 217 USD in advance, ensuring, 2 nights in an apartment in the August 3 to August 5 for two (02) adults and two children. I decided on this option as the page mentioned that Expedia had free parking and the photos that appeared in the room saw everything spotless...

Expedia.com - Cancellation policy

Posted: 2015-08-04 by    mkaustin
Complaint Rating:  0 % with 0 votes
A reminder to read the find print, and read it carefully. In my defense, I was in a hurry due to changing a hotel reservation because my grandson arrived unexpectedly early.

I received my confirmation email from Expedia with a timestamp of 7/25/15 8:25 pm. I glanced at the "Cancellation...

Expedia - New York, New York - Account Mismanagement

Posted: 2015-07-30 by    Mia1623
Complaint Rating:  0 % with 0 votes
In or about May, 2015 of this year, I planned a trip to and from NY to Chicago for myself and my mother. I paid for the trip over the phone and expedia personnel took my information of my Expedia Account. When I received the itinerary via email, there were things missing, such as my account...

Expedia - England, East Midlands, Lincoln - Don't Use Expedia

Posted: 2015-07-17 by    Bob L Wilson
Complaint Rating:  0 % with 0 votes
Some 6 weeks ago my Friend was unable to travel to Las Vegas because of a family bereavement the day before we were due to fly. I immediately contacted Expedia via phone and after half an hour when the operator in India realized she would have to take a protracted time to cancel both Flight...

Expedia.com - The call center

Posted: 2015-06-17 by    MRVolcy
Complaint Rating:  100 % with 1 votes
The incompetence of the non English speakers who answer the phone is absolutely horrendous. I should not have but I waited 3 hours accompanied with a 2 and 6 years old with needs, and terribly tired after traveling, for these nincompoops to finalize and correct my reservation with a Best Western...

Expedia - Refund for car rental insurance

Posted: 2015-06-17 by    Ronald G Rhodes
Complaint Rating:  0 % with 0 votes
Booked a car and when my son went to get the car at Hertz they did not even have a car, and said that Expedia never checks with them to see if they even had a car. But Expedia right off the bat charged me $88.00 for insurance, when the website sight said no charges until the car is returned....

Expedia.Co.Uk - Poor service and lack of response

Posted: 2015-05-28 by    Rose Murdoch
Complaint Rating:  0 % with 0 votes
I took my mother on a vacation to Paris and booked everything through Expedia. Whilst the airline (Air France) was very good, the organisation of our travel to our hotel from Charles de Gaulle Airport was extremely poor. Indeed, we were left waiting for over 3 hours and in the end lost half...

Expedia - Total Protection Insurance - Insurance covering nothing

Posted: 2015-05-08 by    georges2015
Complaint Rating:  0 % with 0 votes
We bought a ticket through Expedia, we were prompt to buy the Total Insurance and I did it
Key Benefits:
Coverage for trip cancellation or interruption
Reimbursement for lost luggage

We had one stop at London
Due to the airplane delay in Huston, we...

Expedia - refund of taxes for canceled flight

Posted: 2015-04-25 by    Rona Pickering
Complaint Rating:  0 % with 0 votes
I have had to cancel my husband's flight from the U.K. to P.O.P I understand that it was non refundable but Air Berlin said I should get the taxes back. but no joy. If I had booked it with the U.K. Expedia this would have been possible but it seem not to be the U.S. here are the details...

Expedia Hong Kong - Fake best price guarantee campaign

Posted: 2015-04-15 by    J Yip
Complaint Rating:  100 % with 1 votes
I am very disappointed and upset about the service provided by your company
Expedia refused to support the best price guarantee to my application even when I have submitted all the documents on time and matched all the terms and conditions. I sent the application through their webpage...

Expedia Travel - Unethical Business Practice/Horrible Customer Service

Posted: 2015-04-05 by    KDockx23
Complaint Rating:  0 % with 0 votes
I had an absolute Horrible Experience with Expedia Travel Company. I had to return home due a sever Medical Issue and I spent countless hours on the phone with Expedia trying to get home, and I was lied to by Supervisors telling me stuff was not covered though the Berkeley Insurance Plan, saying...

Expedia - Refund for Hotel

Posted: 2015-03-09 by    Expedia
Complaint Rating:  100 % with 1 votes
I booked a package deal through Expedia that has turned into a continuous nightmare. To just state the problem at this time is they have yet to REFUND me the cost of the hotel. We arrived to be told after waiting a half hour to check in as no one knew what they were doing to be told the hotel...

Expedia - Expedia Tried to Scam Me!!!!

Posted: 2015-02-24 by    Kyra Adams
Complaint Rating:  0 % with 0 votes
I'll never use Expedia again. I was one of their Gold Members and travel often. Yesterday I called Expedia to book The Hotel Monteleone for $204 per night in April. I usually book online but had a $200 Gold Member coupon to redeem and their system wasn't processing it online. When...

Expedia.Ca - travel insurance

Posted: 2015-02-16 by    Denis99
Complaint Rating:  0 % with 0 votes
I have purchased travel insurance from expedia.ca. They advertise that this should be done if there is a possibility of a medical emergency. We did have this possibility (with my aging mother in law) and since booking the filghts a about 2 weeks ago things have taken a turn for the worse. We...

Expedia.Ca - Unpublished Rate Hotels

Posted: 2014-11-04 by    G Carter
Complaint Rating:  0 % with 0 votes
Normally when I go on a two week holiday out of Calgary I book a room directly with a hotel, arranging for to stay one night at either end of our vacation, with airport shuttle and free parking while we are away. I got sucked into using Expedia.ca's Unpublished Rate Hotels deal where you...

Expedia.Ca - fraud people

Posted: 2014-10-30 by    kinnar
Complaint Rating:  0 % with 0 votes
never use this wesite or company.worst customer service ever. i wont suggest any one to book any of service from expedia. i booked flight 3 months ago then they called me back after 3 months to let me know one of the flight is cancelled. i accepted new flight. then the called me back after 3...

Expedia India - Fraud Done by expedia

Posted: 2014-10-01 by    RajAries
Complaint Rating:  0 % with 0 votes
At 24 sept.2014 i called to expedia for hotel booking in shimla for the period 2-6 oct 14 and customer care executive provided me some option among which i selected one (hotel sunrise) and he made a confirm booking then amount has deducted from my bank account and i received confirmation on...

Expedia - no documentation of what was promised on the resort stay

Posted: 2014-09-25 by    runcjn
Complaint Rating:  0 % with 0 votes
i booked reservations for two rooms i was told that no fees were charged for hotel they would have there own fees, they charged for fees also the =hotel. also when i booked the rooms i was told i needed to put one of the rooms under a family or friend it would confuse the hotel, they put it...

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