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General Motors Customer Care Service

General Motors Company

PO Box 33170
United States - 48232-5170

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General Motors Complaints & Reviews

General Motors / Opel - insignia 2016

tamersaharty on Jan 18, 2017
This is a formal complaint - against your gm service center in Abo rawash - cairo - egypt (Mansor) I own an (Opel insignia topline) since 7-2016, till now the car has made 6000km, but since day one I was very disappointed with the car although I read a lot of good reviews about it, hoping...

General Motors / 2011 chevrolet traverse

Tiffbosslady on Jan 17, 2017
I am making this complaint about for the 3rd time to general motors about a vehicle that I purchased that had several mechanical problems since I purchased.I tried to speak to repairs from several mechanics, the service department and have reveived several diadnostics about issues. Some...

General Motors / Unethical behavior

cah2882 on Jan 16, 2017
On a weekend and January, my husband I visitied a bob bell chevy in Baltimore. We met with a saleman by the name of Virgil White. he started out as an ok salesman however he was very full of himself as to making us overly aware of his accomplishments and that he was the best salesman at...

General Motors / 2012 gmc acadia

Pat Barry OQuinn on Jan 16, 2017
We have been a loyal customer of gm vehicles since 1991 including: 1991 gmc jimmy 1995 yukon 1998 suburban 2002 yukon 2003 silverado 2008 tahoe 2009 sierra 2012 gmc acadia denali 2016 gmc canyon My husband and I currently own and drive the last two. I am writing about my experience on dec...

General Motors / Recall on 2000 buick regal for possible fire

Patsu Evams on Jan 13, 2017
Got a recall on our car so we took it to Hennessy Dealer and they repaired the recall. When we picked it up it smelled like gas. We drove it a few days to see if it got better but the smell got worse . Took it back to Hennessy and they said it was a leak. Guess where right where they...

General Motors / Inadequate repairs to a 2010 chevy suburban

Christopher A. Lee on Jan 10, 2017
To Whom It May Concern, Prior to the details, I have made numerous attempts to resolve this with the owner of the dealership, Mr. Mark Jones, but Mr. Jones has not returned any of my calls and has not been available when I've called. I am requesting that I receive a refund in the amount...

General Motors / 2003 monte carlo ss ignition an intake manifold gasket

Mike head on Jan 9, 2017
I got my car worked on this week I had an engine fire in the intake manifold which was a recall they fix that they also fixed the ignition switch was a recall had no problems with my car before that and my car even run even though I can't caught on fire now my car will not run 5 minute...

General Motors / 2016 buick encore poor engines codes

Tearingspider on Jan 6, 2017
I was driving home to wetaskiwin, ab from thunder bay, on from visiting family on january 3, 2017 when just outside of regina my check engine light came on and I couldn't drive properly. A few details to keep in mind are I purchased my car at the beginning of september, my 7 old son and I...

General Motors / Feldman of livonia

dougjanowitz on Jan 4, 2017
for several months Feldman kept sending me letters saying they were interested in my 2015 Silverado I had a pre paid lease paid in full I went there on dec 27 to see what they were offering they kept me there 4 and a half hrs they talked me into a traverse that I wasn't surei i wanted...

General Motors / Momentum chevrolet sales did not deliver new car extra key and owner's manual

Norman Bidwell on Jan 3, 2017
Momentum chevrolet, san jose, ca, vin: 1gnkvjkd7hj135456, my traverse was traded/delivered. no extra key or owners manual came with it. for past two weeks since 12/23/16, momentum has failed to provide extra key/manual to wheeler chevrolet, yuba city for my purchase. they keep saying it i...

General Motors / Failure to fix 2006 buick from swaying left.

Richard C. Cass on Jan 2, 2017
On august 25, 2016 I paid kunes country auto group, inc. $ 2147. 89 to repair the front end of my 2006 buick lucerne cx. The invoice number is 76878. I drove the vehicle for awhile with the car swaying left and hitting bumps hard. On 11-03-2016 I took the vehicle to kunes and explained the...

General Motors / Rebate

Kerstin Holland on Dec 31, 2016
Hi I am a wife off the Army National Guard servicemember my husband, got pulled back to so if your Country, he was gone for almost a year. Before he left his transmission in the avalanche needed to be replaced (what surprised me a lot he baby his truck oh my God he does), and I alway...

General Motors / 2012 gmc acadia denali

Tony 5555 on Dec 30, 2016
I have owned my 2012 GMC Acadia Denali for four years. I am perplexed at how GM stays in business building such poor quality vehicles. I have purchased numerous GM brands over the years, always hoping to find one that will last. My Chevy Venture Minivan, Warner Bros edition started to...

General Motors / Dealership not being honest about repairs

Laboo on Dec 30, 2016
10/19/2016: I took my 2010 buick lucerne to emmert motors to have a bad drivers seat heater diagnosed. After I got the car back, my bluetooth feature no longer worked. 10/24/16: I contacted gm about the heating module and the continued issues gm has with this heating module, but refuses to...

General Motors / Camaro ss convertible 2013 transmission overhauling under warranty at low mileage

Muhammad Shaheen on Dec 27, 2016
Please consider this message as a serious complaint. I am an owner of a CAMARO SS 2013 and after I lost all my rights with your local distributor, I decided to message you in order to check if I can stay loyal to GM or not! The problem was under control until I decided to sell my car since am...

General Motors / Chevy suburban 2002 caught on fire

Maritsa86 on Dec 26, 2016
2002 Suburban caught on fire. We went grocery shopping made it home and parked. When we parked started getting my children off as my 12 year was getting out the last one to get out. I saw smoke coming out of the dash board. Once I glanced into the dash board I saw sparks I did try and blow...

General Motors / 2014 chevy captiva

Mugster06 on Dec 22, 2016
My Chevy Captiva is having a major problem with the key getting stuck in the ignition. The other night the key was stuck in the ignition for 2.5 hours. It was freezing out and my infant daughter was in the car. Last Night is was 45 minutes. General Motors has had major issues with...

General Motors / 2009 pontiac g6 gt automatic

Theresa Huttel on Dec 19, 2016
I called my Chevy dealer to fix my headlamp connectors, because the wires and connection was melted. I have been replacing headlamps every couple months now the headlamp connectors don't even work. They told me there has been no recall. However, when I look it up there are several...

General Motors / North point chevrolet

Paul Kimpel on Dec 15, 2016
Yesterday i took my 1996 camaro for service (Break and abs inop light on) and the service department told me that they would not work on my camaro because it was to old. What a chev dealer will not work on a chev camaro because it is to old, i didn't know that there is an expiration date on...

General Motors / 2014 chevy spark

Jean Sirek on Dec 15, 2016
Please review my case. #8-2572600995 With 3 piston replacements, an electrical system "burn out" while at the dealership, a brand new engine, and a dealer (Sonju) that reported a completion of a recall that they never did, one would think someone at GM would be wanting to keep me as a...

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