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General Motors

General Motors Company

PO Box 33170
Detroit
Michigan
United States - 48232-5170
Customer Care
Phone:
+1 800 222 1020 8 0
Web: www.gm.com
 
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General Motors Complaints & Reviews

General Motors / 2015 Chevy Colorado

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Reviewer59203 on 2016-01-21
Heated seats in my new vehicle barely get warm in cold conditions. Upon checking I was told by my service people that the "seats were operating as designed" but it is hard to understand that heated means a few degrees less than normal body temperature. With settings on high with more...

GM / Product Recall Action - 2004 GMC Envoy

Ti
Tina R. Evans on 2016-01-20
I received a notice from GM dated November 2015 in regard to fuel leaks and fuel issues on my 2004 GMC Envoy. The vehicle, unfortunately, has not been working properly most of the 2015 year. From September 2015 through January 2016, the vehicle has been parked and without plates. In...

General Motors Corporation - Michigan, Detroit / 2015 Chevy Tahoe - Customer service with GM's complaints useless

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Reviewer15992 on 2016-01-05
The day I received my vehicle it was already broken. The GPS was malfunctioning with a big red X over it, but I was told it would resolve itself after the map 'got acquainted' to the area as the Tahoe was broken in. The dealership said give it until 2, 000-2, 500 miles on it and bring it...

General Motors Corporation - Pennsylvania, New Brighton / Vehicle braking down and no help from dealership

Li
Bought wife 2004 cavalier brand new had to replace timing chains and tensioners and guides at 38000 miles worked at gm for over 18 years when asked for help to repair politely told to piss off now car has 58000 miles on always driven by wife she does not beat car sitting at red light...

General Motors / 2005 Chevy Cobalt

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Reviewer62664 on 2015-12-03
My door locks lock me in the car. They won't unlock a lot of the times when I turn the car off. I either have to start the car again and drive around for awhile or crawl out the windows. If the car is on fire or underwater I can't put down the windows. Or restart and drive around! So...

General Motors Corporation - Michigan, Detroit / 2007 Pontiac Vibe

Ta
tavias52 on 2015-11-26
On 06/27/2015, my husband and I were involved in a car accident where our 2007 Pontiac Vibe was deemed a total lost by our Geico Insurer. We've since received several recalls on this older modeled vehicle and the said vehicle has been salvaged. Our case number is:814963. It's been six...

GM / Chev Cruize 2014 1.6

Mz
Mzwanele on 2015-11-23
I’m calling for any help in South Africa about GMSA. NB: The car is Chev –Cruze 1.6 2014 model that was bought around September - August In 20 January 2015 we took the car to the service and around early March It just stop when you try to put the gear it didn’t move and we took it...

General Motors Corp - Ohio, Cleveland / Life insurance policy

Va
valice perry on 2015-11-20
My father worked at the general motors plant in ohio until his early retirement, he paid his union dues and kept up with all the news from the plant, he passed away 3 years ago from pnemiounia, they continual to take his union dues from his back account month's after he had passed...

General Motors Corporation - Indiana, Fort Wayne / General Motors

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Reviewer10757 on 2015-11-14
I bought the biggest piece of Junk money could ever buy, , and have been wallet raped several times because of the manufactures fault for not putting the right transmission in it to begin with...im describeing my 2006 Grand Prix GXP {8} cyl that has a {6} cyl trans in it...why they insist...

General Motors - Kentucky, Owensboro / 2012 Chevy Cruze

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Reviewer65588 on 2015-11-08
I'm experiencing a ton of weird electrical issues with this car. Of course they never existed until sending it in for recall service. The repairs were made at 56, 000 miles. (Warranty just expired) thank god it was still covered by recall. Since getting it back I now have a slew of new...

General Motors Corporation - Michigan, Detroit / 2007 Pontiac Vibe

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tavias52 on 2015-10-19
On 06/27/2015, my husband and I were involved in a car accident. The passenger side airbag almost decapitated my husband, causing serious head and neck injuries. The ignition switch malfunctioned, the windshield wipers, malfunctioned as well. Needless to say, my insurance company Totaled...

General Motors Corporation / Trim and molding quality

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Reviewer98188 on 2015-10-01
My son purchase a 2010 / 1500 Chevy extended cab Texas edition the end of his freshman year of college. He worked summers on pipeline crews to make enough for his payments thru the year. Our plan was that when he graduated he would have a nice vehicle with low mileage nearly paid for. We...

General Motors / 2006 Silverado

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Reviewer34608 on 2015-09-19
I have a 2006 Chevy Silverado LT purchased new 07/2006. It only has 42500 miles on it and has been well maintained, waxed etc. The paint on the roof is gone, the headliner is falling down, the rear door window regulator failed, has had numerous problems with the blend door motors and ha...

General Motors Corporation / 2002 Pontiac Grand Prix GT

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Reviewer45420 on 2015-09-06
My name is Mario Muscolo and I live in Brooklyn, NY. I am writing today to inform of a fatal flaw in the brake lines on my 2002 Pontiac Grand Prix GT. On the afternoon of August 24th. when parking in my driveway I suddenly noticed my brake pedal become mushy and drop all the way to the...

General Motors Corporation / Lack of knowledge; the product you sell, your cars, incompetence.

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Reviewer44168 on 2015-08-21
I own a 2002 Chevrolet suburban 2500 with only 45000 miles on it when the problems happened. I took it to my locate GMC dealership for repairs & contacted the service managers. Well, as one can guess, after a dozen visits & beating your head against the wall, nothing was accomplished after...

GM / Recall Repairs

Mr
mreynolds1234 on 2015-07-27
On Friday 7/17 my 2008 Buick Enclave stopped working in the middle of a local & busy Highway 6. The car one hour earlier would not go in to reverse or drive. I gave it a break, turned it off and it went in to drive one last time after this. After getting it to go, it stopped in the...

General Motors (GM) / Service and Product

Pe
Petri Els on 2015-06-30
Dear General Motor (GM) Customers and loyal supporters This is just a letter from a customer who does not want to complain, but rather to vent his frustration in a simple letter which will probably not capture any of the emotions felt during this ordeal with General Motors (GM). I have alway...

General Motors/ 2013 Chevy cruze / Warranty work

Da
Dan Carlson2 on 2015-04-09
Bought a 2013 Chevy Cruze. It has 29000 miles on it and the clutch went out on it. Cheverlot says not under warranty and they will not fix it. I will never buy another GM product again. Won't even stand behind the products that they make.

General Motors / Cadillac Vehicle Parts and Repairs

Ja
Jacob Mduduzi Ngubane on 2015-02-22
I bought a Cadillac BLS Sedan Car in 2008. The dealer does not have adequate tools to repair this car. I went to buy a right hand side tail light and was told that the item is no longer manufactured. I now drive around a car with a broken tail light and worse the dashboard cannot be...

General Motors - Illinois, Wilmette / Traction Control

Ch
Chevy HHR on 2015-02-09
Here is the copy of the letter to the GM CEO Garry Ioffe, 240 Thelin Ct., Wilmette, IL 60091 847- 814 - 1722 Chevy HHR, VIN Dear Mrs. Barra I bought a used 2010 Chevy HHR in February 2011. After a few months the traction control started malfunctioning. Usually this occurred on a...

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