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General Motors

General Motors Company; PO Box 33170
United States - 48232-5170
Customer Care
Phone:(800) 222-1020
American multinational corporation that sells vehicles and vehicle parts.
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General Motors Complaints & Reviews

General Motors - Cadillac Vehicle Parts and Repairs

Posted: 2015-02-22 by    Jacob Mduduzi Ngubane
Complaint Rating:  0 % with 0 votes
I bought a Cadillac BLS Sedan Car in 2008. The dealer does not have adequate tools to repair this car. I went to buy a right hand side tail light and was told that the item is no longer manufactured. I now drive around a car with a broken tail light and worse the dashboard cannot be cleared...

General Motors - Traction Control

Posted: 2015-02-09 by    Chevy HHR
Complaint Rating:  0 % with 0 votes
Here is the copy of the letter to the GM CEO

Garry Ioffe, 240 Thelin Ct., Wilmette, IL 60091
847- 814 - 1722
Chevy HHR, VIN

Dear Mrs. Barra

I bought a used 2010 Chevy HHR in February 2011. After a few months the traction...

General Motors - Lifetime Rustproofing

Posted: 2014-11-15 by    Turbo2
Complaint Rating:  0 % with 0 votes
Anyone who purchased lifetime rustproofing through GM Goodwrench service center in the 80's and still has the vehicle, you no longer have coverage! GM has violated all the contracts and ended the program without notifying any of it's customers.

When finally contacting...

General Motors - Valve Cover

Posted: 2014-10-28 by    irishman5150
Complaint Rating:  0 % with 0 votes
I bought a 2008 Chevrolet Silverado 1500 4x4 at the end of February 2014 from a Ford dealership. The truck had 54, 000 miles on it and ran perfect. Fast forward to October 25, 2014. I was sitting in line at the car wash and my truck started to run rough and then the traction control and stability...

General Motors - Gear box replacement

Posted: 2014-08-24 by    ahmedfahmy
Complaint Rating:  0 % with 0 votes
Dear Sir,

I would like to inform you that I had received the worst service during the time I had dealt with the franchises of Chevrolet in Egypt. Being neglected and received many false promises from their

side made me extremely frustrated. I had a Chevrolet cruise...

General Motors - Service sensors

Posted: 2013-09-21 by    Drey152
Complaint Rating:  0 % with 0 votes
I purchased my my 2009 Malibu used at 40000 miles. I consistently had to take my car to the dealership because of service lights and each visit resulted in the technition being unable to reproduce the service light. I was informed that it happened intermittently and because of that they were...

General Motors - Pennsylvania - TRANSMISSION/ OXYGEN SENSORS

Posted: 2013-06-18 by    stumpy34
Complaint Rating:  0 % with 0 votes

General Motors Vehicles - Nevada - Poor paint

Posted: 2013-03-21 by    Tom Walsh
Complaint Rating:  100 % with 2 votes
I own 4 GM products;

1994 GMC Sanoma (White)
1995 GMC 2500 PU (Blue)
1996 GMC Suburban (Tan)
2000 Buick LeSabre (Gold)

The reason for this communication is an apparent defect in GM product paint products. I have noticed this problem for...

General Motors - Indiana, Highland [Lake County] - Dealership Crashed my New Car, GM Doesn't Care

Posted: 2013-01-25 by    tils
Complaint Rating:  67 % with 6 votes
I purchased a new GMC Acadia in December 2012 from Circle Buick in Highland, IN. I had to make several trips back to dealership due to problems with the vehicle and poor management of the facility. On one of the visits they backed my new Acadia into a pole. The repair work done left me with...

General Motors - Oregon, Portland - Product and Chevrolet dealership quality

Posted: 2012-07-02 by    Ryan Y
Complaint Rating:  0 % with 0 votes
Had my truck in multiple times I own a 01 chevy silverado 2500hd with a duramax diesel. Within the last year I have done injectors, injector sleeves, injector pump, water pump, head gaskets, oil cooler, transmission. And many more parts. I have had a better business complaint with Ron Tonkin...

General Motors - Michigan - Noisy exhaust

Posted: 2012-05-04 by    SmallCityUsa
Complaint Rating:  0 % with 0 votes
I bought a new 2012 CTS. When I get on it a little bit just before it shifts gears it makes a sound that sounds like all the baffles in the muffler or cat is going to fall out. I took it my dealer and they hear it also. They took another 2012 CTS and it does the same thing.
I got a case...


Posted: 2012-04-19 by    Timothy Hart
Complaint Rating:  100 % with 1 votes
I have 2011 Silverado LS 1500, and on several occasions the truck has took off on its own. The first time I had my foot on the break and the rpms jumped to 2000. The second time a was backing up and the truck took off, rpms around 3500, and I crashed the truck. The third time, I was turning...

General Motors - Alberta, Grande Prairie - tail lights

Posted: 2011-11-24 by    Lois Robertson
Complaint Rating:  0 % with 0 votes
I bought brand new 2010 Equinox from Doug Marshall in Grande Prairie on October 29 2009 I just relised that the right tail light was not working and also the signal light I took it to Murry GM in Fort St John the light has water in it Murry GM told me that there is a after market hole drilled...

General Motors - car problems and didn't reply me to solve it

Posted: 2011-09-20 by    Rami Emile
Complaint Rating:  0 % with 0 votes
Actually I bought my car from Mansour Chevrolet October 2008 Opel Astra enjoy because I heard that is a very good car... After 2 years I had problem in the gearbox!! I went to the hire maintenance to solve this issue and they told me that the Disk and cylinder must be replaced and it will cost...

General Motors - chevrolet beat LT

Posted: 2011-09-04 by    Rita Bedi
Complaint Rating:  0 % with 0 votes
This is a True Happening
Cheverolet Cars (united states) is one of the most admired car companies.I have been a customer of Chevy in United States for sometime now and appreciate the good customer service However here in india had a very very bad experience which makes me think are the...

General Motors - Michigan, Detroit - No support--1500 miles over warranty

Posted: 2011-08-26 by    Dwaine Byrd
Complaint Rating:  100 % with 1 votes
I am extremely dissatisfied with my vehicle; I seriously doubt that I will ever buy another GM vehicle, and I am actively encouraging my family and friends to not buy GM vehicles either.
I work as a vice-president of quality for one of your suppliers; at the time we bought our Malibu,...

General Motors - Do not give them any more cash

Posted: 2011-08-17 by    Tay
Complaint Rating:  0 % with 0 votes
These luster have stopped working in chev impalas since 2003 and has gone through court. Had it repaired so I could see my speed and was broken three months. It was still in court and it had to be fixed. When the judge ruled gm to pay, the judge said only certian ones have to be fixed. The gm...

General Motors / Chevrolet Brake Lines - General Motors - Corrosion of vehicle brake lines

Posted: 2011-07-03 by    Automaton
Complaint Rating:  100 % with 6 votes
If you had a metal brake line corrosion failure or have a Chevrolet SUV or truck, read this. The metal brake lines used during manufacturing were inferior quality and corrode easily leading to loss of braking and collisions.

Report Date: January 26, 2011 at 10:34 AM


Posted: 2011-06-23 by    MAHENDRA KABRA
Complaint Rating:  0 % with 0 votes
Dear sir, I have lodge the complain at customer care office gurgaon since 2009 complain no. CSI / CAC / N / 2009 / 1645 v/s M/s Triumph Motors Kota the complain was still pending at not solve by the responsible officer of the company MANAGING DIRECTOR, MR. ANKUSH ARORA, MR. NASIR KHAN, MR. GAURAV,...

General Motors - Connecticut, Torrington - Warranty work or lack of

Posted: 2011-06-15 by    H. Gangell
Complaint Rating:  0 % with 0 votes
I own a 2009 Pontiac G8GT, this car is my baby and has been since day 1. I noticed a vibration in the steering wheel. I took it into a GM Dealer who said, "all 4 rotors need to be turned". The car only has 13, 122 miles on it. The explanation is that I live in a hilly area and geogrphically...

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