First National Bank [FNB] South Africa review: No service, no interest

FNB High Priority Complaint reference 5866843NF .

Since my complaint, still waiting for an answer on the above reference number.

Totally useless, unfriendly, incompetent bank.

Liars claiming they care... not a chance, they only care about themselves.

During Covid, when most of us were suffering, they phone me to say my overdraft was going to be dropped from R100K for my business to R60K, just when you probably needed most. No paper work, nothing. They said that to help and be fair, they would drop it R 1700 per month, which was what 2 years? Well, it never stopped. Today is R 28600, it never stopped and no communication.

Still NO communication, no notice, NOTHING.

That is why the reference. I went to the useless Woodbridge branch in Kempton Park to ask why they continue to drop my facilities, which I rarely use and they promised to let me know. Two days later I get a nasty, rude mail telling me basically because I am a delinquent with ALL my accounts, cards , loans etc. Which by the way is not true. Did not use overdraft basically for more than 2 years, I don't have CC with FNB and never been late on the only loan I have of R 80K to buy a car not even with them.

So, still waiting them to check the issue and apologize for the mail and, if a simple look to a simple business account takes over 2 weeks, God knows what will take to fix a complex one.

If you are in the banking field and interested, I am here for a new bank for my personal, business, saving, home loan (never in arrears) and my will / testament that are currently with FNB.

Useless liars.