FedEx review: Missing /stolen package

FEDEX claims to have delivered a package to my address without taking a door picture as usual. The package was signed and delivered by someone else at another address or provided a fake name "TBrady" when my last name is Dennis. I contacted them and got the run arounds for two to three days and when I was finally contacted. They promised that the driver would return the package at the correct address. Finally got an answer the next day that the package was not found in an email. The package was fine through shipping until it got to Phenix City, AL and then disappeared in route. I think we may have some dishonest drivers who may be taking hard- working citizens packages as well as their money. This package was Xmas presents for my kids. The company itself does not want to refund me any money because it was shipped out properly. I think FEDEX should be made to pay for all citizens packages lost and whomever is taking. The package was a total of $400 dollars. I am going to never use FEDEX again. If they can't keep up with people packages, they need to fired. This can become a civil case and a lawsuit that needs to be looked into.