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service department
I recently took my 2018 Traverse High County in for servicing along with filing a warranty claim. I was told by service technician Chad MacQuirk he had ordered a replacement right rear brake light housing of which has been replaced once before for the same issue; condensation build up in the brake light housing. They have replaced the left side brake light housing twice before for same reason.
As it turns out, he gave an excuse that I was on a waiting list and my claim would be addressed at a later date. He stated he would have to check on availability for new and or an aftermarket replacement. This tells me he never ordered or intended to order the part to honor my warranty. He made the comment that I was nearing the end of my warranty and that I would have to begin paying full price for any future replacements.
This is wrong, especially in light of a known recurring issue with these brake lights.
I will no longer do any business with Eddy's Chevrolet and Cadillac and will share this with as many people I can. I work at a large aircraft manufacturing company and as they say "Word of bad service can do more for change than not saying anything at all".
So lessons learned is if anyone deals with Eddy's Chevrolet and Cadillac and their lips are moving they are lying.
Is Eddy’s Chevrolet Cadillac legit?
Eddy’s Chevrolet Cadillac earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Eddy’s Chevrolet Cadillac. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Eddy’s Chevrolet Cadillac's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Eddyschevroletcadillac.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Eddyschevroletcadillac.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The eddyschevroletcadillac.com may offer a niche product or service that is only of interest to a smaller audience.
- Eddy’s Chevrolet Cadillac protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Eddy’s Chevrolet Cadillac complaint handling
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Eddy’s Chevrolet Cadillac contacts
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Eddy’s Chevrolet Cadillac phone numbers+1 (316) 689-4311+1 (316) 689-4311Click up if you have successfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4311 phone number 0 0 users reported that they have successfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4311 phone number Click down if you have UNsuccessfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4311 phone number 0 0 users reported that they have UNsuccessfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4311 phone numberCustomer Service+1 (316) 689-4310+1 (316) 689-4310Click up if you have successfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4310 phone number 0 0 users reported that they have successfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4310 phone number Click down if you have UNsuccessfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4310 phone number 0 0 users reported that they have UNsuccessfully reached Eddy’s Chevrolet Cadillac by calling +1 (316) 689-4310 phone number
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Eddy’s Chevrolet Cadillac emailscustomerservice@eddyschevrolet.com100%Confidence score: 100%Support
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Eddy’s Chevrolet Cadillac address8801 E Kellogg Dr., Wichita, Kansas, 67207, United States
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Eddy’s Chevrolet Cadillac social media
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