EDCO Disposal’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with waste management services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
EDCO is just terrible
EDCO is just terrible. Their drivers keep knockin' down my mailbox, dumpin' trash and recyclables in my driveway and yard, and they don't even bother pickin' up the trash and recyclables for over 6 years. Today, for the 11th time, EDCO didn't empty the bin. I called the office three times, and they promised they'd pick up, but the driver never showed up. The office doesn't even respond. On top of that, the driver has said some mean things about where I come from before. Now, I think they're not pickin' up my trash ten times and my recyclables twice because they're racist or prejudiced against me. It's like their company policy to discriminate against me. I've taken lots of pictures of my trash sittin' in the bin before, and the driver straight up lied to the office, even though there are cameras and pictures that prove he's lying. Overall, EDCO is a crappy business with racist drunks drivin' around. They smell like alcohol, knock down mailboxes, and lie about pickin' up. I've never seen such incompetence, carelessness, and unprofessional behavior from any business in my life.
I called EDCO to set up an account
I called EDCO to set up an account. I gave them my name, email, phone number and cuz I wanted to set up auto-pay I gave them my credit card info. 3 months go by and I get a letter from a collection agency. I called EDCO to find out what was going on since I had auto pay. They said my card was expired. I gave them the numbers to my card again and the expiration date, they said someone put the wrong date and they thought the card expired. I asked why they didn't call, mail or email me if there was a problem with billing. They said the number they called was disconnected, emails went unanswered and the same with mail. At that point I started spelling out my name, email address (Which is my name) and phone number. Not only had the person who originally took my info put the wrong date for *** card, they swapped 2 digits in my phone number, spelled my name wrong and put the wrong email address. When I pointed out that someone at their company put all my info in wrong, they said it was still my fault for not opening the letters they sent. I had to explain that opening mail that is not addressed to you is a federal offense. I also explained that people with security clearances and credit reports who open mail with a misspelled name officially create an alias, which then has to be explained and cleared on both your credit history and from your security clearance. In short, this is a company that don't listen when you give info. Then they blame you for not realizing that the butchered name they addressed a letter to was supposed to be to you. There is zero responsibility or accountability.
I just canceled my service and went to Waste Management
I just canceled my service and went to Waste Management. I am very frustrated and highly dissatisfied with their customer service and way of doing business. I requested a half-dumpster for some work being done at my home. I was gonna need it for a minimum of 2 weekends. The fee covers 10 days, with a $1 charge for each additional day. I was okay with that. I was expressed that I wanted to have it until a certain date, but maybe longer. I asked if I should pay the additional fee upfront. I was told "no". I was advised that I should call back when I was ready for it to be picked up and we could settle the additional cost at that time. Ok, sounded good. I had the bin for 16 days, with the intent to keep it through the upcoming weekend so that we could finish up what we were doing at the house. Well, without me being notified, they came and picked the bin up. When I called to "clear things up", their bottom line was that I would have to pay the full amount all over again. I asked why. The explanation was that they had notes to pick up the bin by 05/12, per my request. I advised that was incorrect. Their customer service rep threw 05/12 out as a possible date. I declined it, and that is how we settled on me calling when I was ready to have it picked up. So, the error was theirs. Yet, they wanted me to pay the full fee again in order to bring the bin back. They wouldn't even meet me halfway, stating they had to cover fuel costs, I would be getting an empty bin, etc. So?! If they hadn't made the mistake to begin with, it wouldn't be an issue. Why should I have to fork over more money for their screw up? I paid for a service that I will now have to pay for again. That being the case, I would much rather give that money to their competitor. Aside from their unacceptable response, their fees are much higher than Waste Management. I'll be passing that information along to my neighbors. They may have screwed me on this, but I won't be silent about it. Oh, and they have the contract with El Cajon? Yeah, I'll be making some noise about that as well. Essentially, wherever I can be the squeaky wheel, I'm gonna be squeaking. They left me no reasonable option. So, here we go.
EDCO Disposal Complaints 1
Complaining on truck number 778 trash track
Yes, I was on the freeway between 345 to 4 o’clock at the track trash track 778 got beside me and almost ran into my car on the freeway. I have it on my dash cam I’m letting you guys know ahead of time before I report him to the police because he’s driving reckless on the freeway truck number 778 Hispanic guy driving today, Chula Vista, you guys need to have some kind of dash cam or some thing in your guys track to know how reckless your guys employees are acting very reckless because he’s driving a big [censored] truck doesn’t mean he can just cut in front of people thank you my name is Sheila [protected]
Is EDCO Disposal Legit?
EDCO Disposal earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for EDCO Disposal. The company provides a physical address, 4 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
EDCO Disposal has claimed the domain name for edcodisposal.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Edcodisposal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Edcodisposal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About EDCO Disposal
One of the key strengths of EDCO Disposal is its extensive range of waste management solutions. The company offers a comprehensive array of services, including trash collection, recycling, green waste disposal, and hazardous waste management. This diverse range of offerings ensures that EDCO Disposal can cater to the unique needs of each customer, regardless of their industry or location.
EDCO Disposal takes great pride in its state-of-the-art facilities and equipment. The company utilizes advanced technology and modern equipment to ensure efficient and effective waste management processes. From their fleet of well-maintained collection trucks to their advanced recycling facilities, EDCO Disposal is equipped to handle waste management with the utmost professionalism and expertise.
In addition to their commitment to waste management, EDCO Disposal is also dedicated to environmental sustainability. The company actively promotes recycling and waste reduction initiatives, encouraging customers to participate in their recycling programs. EDCO Disposal's recycling efforts help to minimize the amount of waste that ends up in landfills, contributing to a cleaner and healthier environment.
What sets EDCO Disposal apart from its competitors is its exceptional customer service. The company understands that each customer has unique needs and requirements, and they strive to provide personalized solutions to meet those needs. EDCO Disposal's friendly and knowledgeable staff is always ready to assist customers with any questions or concerns they may have, ensuring a positive and hassle-free experience.
In conclusion, EDCO Disposal is a trusted and reliable waste management company that offers a wide range of services to residential, commercial, and industrial customers. With their commitment to customer satisfaction, environmental responsibility, and exceptional service, EDCO Disposal is the go-to choice for all waste management needs.
Overview of EDCO Disposal complaint handling
-
EDCO Disposal Contacts
-
EDCO Disposal phone numbers+1 (619) 287-7555+1 (619) 287-7555Click up if you have successfully reached EDCO Disposal by calling +1 (619) 287-7555 phone number 0 0 users reported that they have successfully reached EDCO Disposal by calling +1 (619) 287-7555 phone number Click down if you have unsuccessfully reached EDCO Disposal by calling +1 (619) 287-7555 phone number 0 0 users reported that they have UNsuccessfully reached EDCO Disposal by calling +1 (619) 287-7555 phone number+1 (760) 744-5615+1 (760) 744-5615Click up if you have successfully reached EDCO Disposal by calling +1 (760) 744-5615 phone number 0 0 users reported that they have successfully reached EDCO Disposal by calling +1 (760) 744-5615 phone number Click down if you have unsuccessfully reached EDCO Disposal by calling +1 (760) 744-5615 phone number 0 0 users reported that they have UNsuccessfully reached EDCO Disposal by calling +1 (760) 744-5615 phone number+1 (619) 287-5696+1 (619) 287-5696Click up if you have successfully reached EDCO Disposal by calling +1 (619) 287-5696 phone number 0 0 users reported that they have successfully reached EDCO Disposal by calling +1 (619) 287-5696 phone number Click down if you have unsuccessfully reached EDCO Disposal by calling +1 (619) 287-5696 phone number 0 0 users reported that they have UNsuccessfully reached EDCO Disposal by calling +1 (619) 287-5696 phone numberSustainability Coordinator+1 (562) 597-0608+1 (562) 597-0608Click up if you have successfully reached EDCO Disposal by calling +1 (562) 597-0608 phone number 0 0 users reported that they have successfully reached EDCO Disposal by calling +1 (562) 597-0608 phone number Click down if you have unsuccessfully reached EDCO Disposal by calling +1 (562) 597-0608 phone number 0 0 users reported that they have UNsuccessfully reached EDCO Disposal by calling +1 (562) 597-0608 phone number
-
EDCO Disposal emailsmeggers@edcodisposal.com96%Confidence score: 96%mbillings@edcodisposal.com95%Confidence score: 95%
-
EDCO Disposal address6670 Federal Blvd, Lemon Grove, California, 91945-1312, United States
-
EDCO Disposal social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!