Latest Reviews and Complaints
dr. Liza shoes - Quality shoes but they don't fit. Garbage return policy.
High quality shoes. Would be wonderful if they fit. I'm normally an 8.5. Ordered and tried on 8.5. Too small. Paid for return and sent back. They had no size 9 to exchange at the time. I was issued a store credit for the sale price I originally purchased at. This store credit cannot be used to purchase another pair at the sale price. Can only be applied to full price and must be used within 1 year! The size 9s finally became available. I purchased them at full price and applied the credit. The size 9s were too big. They recommended I purchase heel pads. I did. Still didn't fit. A few weeks had past while I was suddenly moving house (flood damage) and having surgery so I could only deal with trying the inserts 2 days before my 30 days was up.
I was told my only option was to rush ship the shoes back at my expense for arrival in 2 days and they could exchange for another style. I only needed the pumps and, at this point, I dont trust that their sizes will fit me.
I've now spent a total of 472.66 (breakdown below) on shoes that I cannot wear and that will not be exchanged or refunded. They do not care.
227.85 (size 8.5)
29.87 (shipping)
197.03 (size 9 with "discount code" applied against full price of shoes)
17.91 (padded heel liners)
Recommendation: DO NOT PURCHASE THESE SHOES ONLINE. Perhaps if there is a pop up in your area and you can try them on, that is the only way I would recommend buying. They don't want you to have a successful experience with their product. I tried everything they suggested. The shoes are in pristine condition. I cannot wear them though I wish I could.
dr. Liza shoes - Defective product the company doesn't wish to acknowledge but blames customer for not adhering to return policy
Own multiple pairs of shoes from this company. One specific pair which arrived November 2022, from using 4-5 times until July 2023 proved to be defective from my observation. Trusting the response and engagement received so far for the purchases I wrote my plea on July 23rd for help in asking them to review and confirm if it's defective as it's forcing my...
dr. Liza shoes Reviews and Complaints
dr. Liza shoes’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their comfort and style.
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dr. Liza shoes emailsdrliza@drlizashoes.com99%Confidence score: 99%hi@drlizashoes.com98%Confidence score: 98%
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 12, 2025
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