Rose & Remy
reviews and complaints

Finally, I came across Rose & Remy (roseremy.com) and I couldn't resist purchasing a pair of shoes from their collection. From the moment I clicked onto their website, I was impressed with the elegant design and clean layout - it was easy to navigate and find the shoe I was looking for.

What really convinced me to buy from Rose & Remy was the fact that their shoes are made from high-quality materials, which is really important to me as I often find myself having to replace shoes too frequently due to poor construction. I was also impressed by the range of colors and styles available, which catered to my individual taste and preferences.

After placing my order, I received prompt and professional communication from the Rose & Remy team regarding my purchase, which gave me extra confidence in their products and service. I appreciated their attention to detail and willingness to ensure that I was completely satisfied with my new shoes.

Now, as I eagerly wait for my shoes to arrive, I can't help but feel excited about the prospect of wearing them out and about. I have no doubt that they will look and feel great, and I am confident that they will last me a long time.

Overall, my experience with Rose & Remy has been exceptional thus far. I highly recommend their products to anyone in need of a high-quality and fashionable shoe, and I plan on being a repeat customer in the future. Their commitment to providing outstanding products and service has certainly won me over.

As a customer who has recently ordered from Rose & Remy, I have to say that I was thoroughly disappointed with my experience. Firstly, I did not receive any emails or texts regarding my order's status, which left me feeling un-informed and frustrated. Secondly, it was disappointing to note that the company did not provide any information on who would be shipping my order.

After waiting anxiously for my order to arrive, I have to admit that my experience with Rose & Remy left me feeling extremely dissatisfied. It's highly concerning that a company would neglect to communicate with their customers in such a way, especially in today's world.

I strongly urge the company to pay more attention to their customer service and communication processes. It is imperative that customers feel valued and informed when they shop with a company, no matter how big or small the purchase. As a customer, I would have appreciated a more efficient and informative process from Rose & Remy, and I hope that the company takes this criticism constructively to improve their overall customer satisfaction in the future.

Recently, I stumbled upon Rose & Remy (roseremy.com) and decided to try some of their products. I must say, I am completely blown away by the quality and design of their flats! The shoes fit like a dream and are probably the most comfortable pair of flats that I have ever owned. My feet feel completely supported and cushioned with every step I take.

Furthermore, I appreciate that there is no break-in period for these shoes. They feel amazing right out of the box! The stitching is expertly done, and I can see that the company places a high value on craftsmanship and attention to detail.

The design of their flats is also worth mentioning! I have never seen such a refined and elegant design as Rose & Remy's. The shoes come in a variety of colors and patterns, and I can't help but feel like I need to have all of them in my closet!

In conclusion, I am in love with my Rose & Remy flats, and I am sure that anyone who is a fan of flat bailarina shows will be too. I would highly recommend this brand if you are looking for high-quality flats that are both comfortable and stylish.

I cannot express my disappointment enough with the service I received from Rose & Remy (roseremy.com). I ordered a pair of lovely shoes for a wedding and opted to pay extra for expedited shipping so that they would arrive in sufficient time. However, to my dismay, the shoes never came, leaving me in an extremely tight spot. To make matters worse, when I reached out to the company to inquire about the status of my order, all I received was a refund for the fast delivery fee. Seriously, how does providing a refund for something that was never delivered make any sense?

It's quite clear to me that Rose & Remy's customer service is lacking. I was left feeling ignored and unimportant as my attempts to get in touch with them for assistance went unanswered. It's incredibly disappointing to be let down by a business and I wouldn't recommend this company to anyone.

It's not just that they failed to meet their shipping deadlines that has made the experience so awful, but the lack of accountability and customer service that ensued. As a customer, I expect to have advocates for me when in a time of need- this is certainly not something that I can say about Rose and Remy.

I hope that anyone considering using their services thinks twice and takes their money elsewhere. It's simply not worth the risk of being let down like I was.

I recently had the opportunity to check out the Rose & Remy online store (roseremy.com) and I was initially thrilled by the prospect of subscribing to their products at a discounted price. After proceeding with the subscription process, however, I encountered a problem when entering the discount code I had been provided with. To my disappointment, the code did not work and I was not granted the 15% discount that had been promised to me.

While I did find this to be a bit of a letdown, I have to say that the subscription process itself was relatively straightforward and easy to follow. I appreciated that the website was user-friendly and provided clear instructions, which made navigating the process quite simple.

However, the issue with the discount code did leave me feeling slightly misled and undervalued as a customer. I copied the code exactly as it was presented to me, so I am unsure why it was deemed invalid. This is certainly an area where Rose & Remy could improve, as being able to trust discount codes and promotions is an important aspect of building trust and loyalty with customers.

Despite this setback, I do believe that Rose & Remy has a lot of potential as an online store. They offer a unique selection of products, including clothing, accessories, and beauty items that are both stylish and affordable. I appreciate that they have a focus on sustainable and socially conscious products, which is a refreshing change from some of the larger, less eco-friendly stores out there.

Overall, I would recommend giving Rose & Remy a try, but caution others to be aware of potential discount code issues. If they can work on improving this area, I believe they have a lot of potential to become a go-to destination for those who are looking for stylish, sustainable products at an affordable price point.

As a customer, I had an unfortunate experience with Rose & Remy (roseremy.com) and feel compelled to share my experience. I purchased a pair of shoes from their website and opted for expedited shipping, which yielded a delivery timeframe of 1-4 days. Unfortunately, the shoes did not arrive until a month after I made the purchase, which was well after the event I needed them for had ended.

To make matters worse, when I attempted to return the shoes for a refund, I was directed to a rather sketchy address. Despite adhering to their return policy, I never received my refund and lost the $75 that I spent on the shoes in the process.

I want to caution anyone considering using Rose & Remy to be very wary of the company's practices. In my opinion, the amount of money lost in the transaction far outweighs the supposed value of the shoes. I strongly suggest avoiding this company altogether to save yourself the headache of receiving an unwanted and disappointing product, coupled with subpar customer service.

I recently visited Rose & Remy (roseremy.com) and I have to admit, I was somewhat skeptical about the quality of their products. However, my interaction with their customer service representative on Facebook was amazing! Not only was their response time prompt, the representative was highly informative and put all my concerns to rest. They were extremely patient, not making me feel like I was wasting their time with my questions.

Their willingness to engage and respond to my queries with detailed information was highly appreciated. I felt like I had gained an excellent understanding of their processes and the qualities of their products. Their customer rep provided me with adequate assurance that my order would be delivered promptly, with quality shoes included in the package. They were accurate with their delivery dates, and I couldn't be happier with their timely delivery.

I'm pleased to say that the shoes I received from Rose & Remy were indeed of the best quality. They looked even better than they did on the website, and their sizing was spot-on. I would definitely recommend Rose & Remy to anyone looking to purchase fashionable, high-quality shoes at reasonable prices. Their customer service is commendable, and their products are worth the buy.

Overall, my experience with Rose & Remy was fantastic, and I would not hesitate to purchase from them again. Thank you, Rose & Remy, for delivering on your promise, and for making online buying such a seamless process.

When it comes to finding stylish and trendy clothing, Rose & Remy (roseremy.com) is definitely one online store that constantly delivers. As a frequent shopper on their website, I have always liked their selection of clothing and accessories. However, my only gripe is that the items I like tend to sell out rather quickly. Nonetheless, what sets them apart from other online boutiques is their fantastic return policy, which makes online ordering a breeze.

I always feel confident knowing I can place an order without having to worry about not liking something or it not fitting correctly, as their return policy is quite generous. What's more, their customer service team is always helpful and quick to respond if I ever have any questions or issues with an order.

One aspect that could use some improvement is their reminder emails. As a busy individual, I never get reminder emails regarding the deadline to make a purchase. Instead, I only receive one after my credit goes through. It would be great if they could send out timely reminders so that I can ensure I don't miss out on any sales or promotions that are happening.

Overall, I would highly recommend Rose & Remy to anyone who is looking for unique and fashionable clothing and accessories. They have a great selection of items, an easy-to-navigate website, and a customer service team that is always willing to help.

If you are looking for a reliable place to purchase shoes, then look no further than Rose & Remy. I cannot recommend this website enough! First of all, their shipping is fantastic. I have received all of my orders in a timely manner, and my shoes arrive in excellent condition.

But not only that, they have a wide range of styles to choose from. I love that I can find everything from classic loafers to trendy sneakers on their site. And what's even better is that most of the shoes are true to size, or if they aren't, the reviews provide valuable insight into the sizing. This has helped me to always select the perfect size for myself.

But here's the thing - the shoes are so good that they often sell out quickly! I learned this the hard way when I hesitated on buying a pair of shoes that I really loved and ended up missing out. So, if you see something you like, don't hesitate to make the purchase.

Overall, I have been nothing but thrilled with my experience shopping at Rose & Remy. Their products are top-quality, their shipping is reliable, and their selection is unbeatable. I plan to continue purchasing from them in the future, and I encourage you to do the same!

address. I was really excited to check out the Rose & Remy website after hearing so much about it from friends and reading positive reviews online. However, my experience with the company was extremely disappointing.

After signing up for their newsletter using my email address, I received a confirmation email that included a discount code for my first purchase. Naturally, I was thrilled to get a discount and head over to the website to check out their products.

Unfortunately, when I tried to apply the discount code at checkout, it didn't work. I tried several times, but the website kept telling me the code was invalid. I reached out to their customer service via email but didn't receive any response for a few days.

When I finally did hear back from them, the representative told me that the discount code had expired and there was nothing they could do about it. I was really disappointed and felt misled, as there was no indication that the discount had an expiration date when I signed up for it.

Overall, I was really disappointed with my experience with Rose & Remy. While I had heard great things about the company, my personal experience was less than satisfactory due to the issue with the discount code. I hope they'll work to improve their customer service and communication in the future to avoid disappointing other customers.

I recently made a purchase from Rose & Remy and unfortunately, my experience was less than satisfactory. Despite paying for express shipping, my order did not even begin to ship until over a month later. Needless to say, I was extremely disappointed and frustrated with the delay.

When I reached out to their customer service team to inquire about the status of my order, I was met with little to no helpful information or updates. I understand that delays happen, especially during these unprecedented times, but the lack of communication and transparency from Rose & Remy left me feeling completely in the dark.

Overall, I would not recommend purchasing from Rose & Remy. While their products may be appealing, the lack of timely shipping and poor customer service make for a less than enjoyable buying experience. I was truly hoping for better from this company and unfortunately, my expectations were not met.

I recently had a frustrating experience while trying to shop on Rose & Remy's mobile site. While browsing through their selection, I found it difficult to navigate through the pages and felt lost in the process on multiple occasions. Additionally, when trying to use a coupon code, I ran into the issue of not being able to access my cart. This left me feeling disappointed and uncertain about completing my purchase with them. It's important for online retailers to ensure their mobile site is user-friendly, as more and more people are turning to mobile shopping. Hopefully, Rose & Remy can make some improvements to their mobile site to provide a smoother experience for their customers.