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Dollar Tree

Dollar Tree review: Overcharge

M
Author of the review
12:39 pm EDT
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I was charged 229.25 on July 30, 2023. The address of the store is 6721 SW Beaverton Hillsdale Highway, Portland, oregon 97225.

I have never charged this amount of money at a Dollar Tree let alone without a receipt. I have gone to the store and spoke with an associate as the manager was out with hives, she couldn't bring up the date of the charge and said that the manager would have to be the one who did it. I went back the next day, again manager not available. I was able to obtain an 800 number to call - [protected] ext. 2790. I have called this number many, many times and either get disconnected or rerouted to another extension. This then led to a dollartree.com/help and again I couldn't find anything to explore for this issue.

My telephone number is [protected] if you would like to reach me via phone of [protected]@comcast.net via email. I would love to see supporting documentation for this charge or a total credit.

I have contacted visa and they asked that I take this route initially and I am doing this, but will notify them that I am requesting a credit until this is solved.

Michele McGrain

Desired outcome: credit/refund of 229.25

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