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Discover Bank

Discover Bank

502 E Market St
United States - DE19950
Customer Care
+1 302 349 4512 0 0
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Open an account or bank by phone
+1 800 347 7000

TDD for hearing impaired
(during regular business hours only)
+1 800 347 7454

Online Banking Technical Support
+1 800 290 9885

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Discover Bank Complaints & Reviews

Discover Bank - Delaware, Wilmington - Unable to verify residence

Posted: 2015-11-30 by    Conspirator
Complaint Rating:  0 % with 0 votes
Beware - Discover Card is clueless! After applying for a Discover Card on a form that they pre-approved for me, they rejected my application. I have a stellar credit score and record. At 2 big box home improvement stores, my credit limit is 5-figures. The official reasons were 'unable to...

Discover Bank - Online Transfers Backdated

Posted: 2015-09-03 by    Reviewer85785
Complaint Rating:  0 % with 0 votes
Over my six-year experience with Discover Bank, I have found nothing to like. Everything about this joke-of-a-bank is a nightmare ... from horrible customer service (e.g., telephone "hold" times often in excess of an hour), to their slow and antiquated online messaging platform (e.g., they won't...

Discover Credit Card - application rejected

Posted: 2015-08-12 by    tiya akarapuu
Complaint Rating:  0 % with 0 votes
My discover credit card application is rejected twice. I did keep a track of the process every day and each day i was said the documents are under review and one fine day they say its rejected and you have to reapply. Neither was i informed the reason before declining nor i was given any time...

Discover Card - owe me money

Posted: 2015-05-26 by    Darlene E
Complaint Rating:  0 % with 0 votes
I asked Discover to close my account. I had a minus balance because I overpaid. They sent me my rewards balance of .85 cents. I have a minus balance of $137.94. They did not include that. I am asking for that money back. Thanks you...

Discover Card - Utah, Salt Lake City - Unsafe online activity

Posted: 2013-12-16 by    OnlineSecurityConcerns
Complaint Rating:  100 % with 1 votes
I have been a Discover card holder for 6 years. This gets a little confusing, but I hope I break it down correctly. I lost my card and called and requested a new one, FOUR months ago. They sent me a new card with a new number. Only problem? Somebody else has the same number! Not knowing this,...

Discover Bank - Utah, Salt Lake City - Inability to close CD account that is part of an estate

Posted: 2013-09-20 by    Mark Gustafson
Complaint Rating:  0 % with 0 votes
As Executor of my mother's will I have requested to close CD account held by Discover Bank. I have completed all requested forms and sent copies of requested documentation. When I have contacted them about the account, I was informed the only document that they needed was a copy of my Fathers...

Discover Credit Card - Utah, Salt Lake City - worst dispute service

Posted: 2013-04-30 by    oitension
Complaint Rating:  0 % with 0 votes
Throughout several transaction disputes, I quit Discover in my life. They always stand on the side of the evil enterprises. They always believe the scam people, not the customers happily using the high rate cash back. Discover never cares about their customers. For the future safety, I stop...

Discover On Line Banking - Florida - Closing deceased account

Posted: 2013-03-26 by    Discover Bank
Complaint Rating:  0 % with 0 votes
As executor of my wife's estate Discover Bank is requiring documentation, forms, letters etc that no other account has asked for. They state "banking regulations" but I get a different story from every person I talk to. Even after receiving a certified court order they are refusing to accept...

Discover Card - Purchase protection program

Posted: 2013-03-02 by    Luckyanjo
Complaint Rating:  0 % with 0 votes
When I purchased a rug that started bleeding pink dye all over after taken to be professionally cleaned and both the manufactuer, Thomasvile, and the store said they would not do anything about it. I decided to go to Discover and use the purchase protection policy since it was I within 90 days...

Discover Matrix Visa Card - Indiana - Bad credit ? sSay away from this card

Posted: 2013-02-09 by    Enodal
Complaint Rating:  0 % with 0 votes
I found this website by chance to obtain credit for those who have bad credit. I paid multiple fees to get this card. I had read a complaint soon after about this company using Discover's name along with Martrix. (but I hoped I would not have a problem). What I am about to write is similar...

Discover Card - Washington - Cheated Merchant

Posted: 2012-12-11 by    Greystone America
Complaint Rating:  100 % with 1 votes
BEWARE!! Before you accept Discover Card as payment for your product or service know that you may not get paid. Here is our story.

On 8/6/12 our product was delivered to our buyer prepaid with a Discover Card. On 8/25/12 (20 days after delivery) the $1850 cost of the product was...

Discover Finance - Ask more money

Posted: 2012-09-18 by    Ellen Waller
Complaint Rating:  0 % with 0 votes
Discover Finance called me and told that I am approved for a $6000 loan. They asked to pay me $200 processing fee. Then they asked me to pay another $400 as secure money. Then another number of 600 appeared and etc. I think I will never get the loan but how can I return the money I already paid?...

Discover Card - Shop discover program

Posted: 2012-04-30 by    Mike4211
Complaint Rating:  0 % with 0 votes
I purchased air line tickets with expedia.com through shopdiscover. . I found out air tickets are not valid for the 5% cash back bonus. There is a statement in the website. But it is not right under the words earn 5% cash bonus. That is cheating, we all know expedia.com is primarily for air...

Discover Card Services - Refuses to obey the law

Posted: 2012-03-30 by    Almoke
Complaint Rating:  0 % with 0 votes
In September of 2011, I submitted to Discover Card that I needed copies of my personal information. The law states that they must provide this information to me, and that they must keep copies for ten calendar years. I am being audited, and I am physically disabled. Discover Card has refused...

Discover Financial Services - I want refund, never received product

Posted: 2012-02-12 by    Gutuste
Complaint Rating:  0 % with 0 votes
I am disputing the charged from Google Furniturestore of $147.56 out of $192.71 since they only refunded my money $45.15. Who would want to be charged for something he/she never received the product/service? The reason I want my money back is because the seller/merchant didn’t give me...

Discover Card - Unhappy potential customer

Posted: 2011-12-21 by    benji
Complaint Rating:  0 % with 0 votes
I applied for a Discover More card, and was denied. I called Discover to question the decision. I also checked my credit and found that both my Equifax and my Transunion credit reports had been requested by Discover.

I was to discuss my application with someone, because I felt...

Discover Card - Only problems

Posted: 2011-12-21 by    Terminator007
Complaint Rating:  0 % with 0 votes
My credit limit was reduced from $5000 to $500 or near to the amount that I have my current balance in over a year.

I was planning to use a balance transfer check Discover sent to me a few days back to pay off my other credit card with higher interest rate. That is, after I pay...

Discover Card - Utah, Salt Lake City - Illegal, unethical, dishonest business

Posted: 2011-10-27 by    discovercardsucks
Complaint Rating:  71 % with 14 votes
I want to start out by saying no matter what your personal opinion, Discover Financial Services is essentially a white collar terrorist organization, and they are committing acts of financial terrorism against millions of decent, responsible, hardworking, respectful, reasonable American citizens...

Discover Card - Ohio, New Albany - Reported as Bankrupt

Posted: 2011-07-21 by    fks
Complaint Rating:  0 % with 0 votes
Early in 2011, I noticed that Discover Card had report my account and my wife's account on Experian and Transunion as "resolved in bankruptcy in 2007." They showed a $0 balance. I wrote a letter to the two credit reporting agencies and Transunion immediately removed the information. Experian...

Discover Card - Florida, Tampa - Cant get a person on the phone to resolve

Posted: 2011-05-31 by    kmtsh
Complaint Rating:  0 % with 0 votes
I have been a Sam's Discover card for over 5 years. I have never had an issues with balance or payments.
The last 4 charges to my card have been denied. I received one call saying to call security to review charges.
I have spent over 45 minutes on the phone, dialing thru the...

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