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DIRECTV, LLC Logo

DIRECTV, LLC

2230 E. Imperial Highway
El Segundo
California
United States - 90245
Customer Care
Phone:1,3109645
Mobile:1-800-531-5000
 
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DIRECTV, LLC Complaints & Reviews

Directtv - Payment was taken from brother card

Posted: 2014-10-30 by    Herley Locke
Complaint Rating:  0 % with 0 votes
MY brother loan me 40 dollars to pay for the service with his credit card. and i pay him back. It was a one time payment with that card. I THROUGHT THEY WAS to take this off my account. Because he is reason for my bill. they used his card for a payment of two hundred sixty four dollars and eightly...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Directv - unauthorized payment

Posted: 2014-10-22 by    gtpluv
Complaint Rating:  0 % with 0 votes
My mom has Directv in her name, at her house, in a different town than me. Because I used my bank card one, time a year ago, to pay on her account, they are randomly taking money out of MY bank account....
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Verizon, Direct Tv - Massachusetts, Adams - Partnered scams

Posted: 2014-10-14 by    Satellite scams
Complaint Rating:  0 % with 0 votes
Was bundled with direct tv and Verizon DSL for 4 years ( certainly way away from any contract fees) when I dropped the Verizon DSL part and contacted direct tv to direct bill as no longer was bundled, the first few months were correct. The balance on the direct tv statement was correct and paid...
Complaint comments Comments Complaint country United States, Massachusetts, Adams Complaint category Unauthorized Charges

Direct Tv Cable Com. - False information

Posted: 2014-09-24 by    WILFRED MARTINEZ
Complaint Rating:  0 % with 0 votes
My servise with uverse tv, was up for renual, and they want more money for the service, i went shoping for another cable provider, and direct tv was the want that has the lowes price, so ask the for a good deal, and the sales person at that moment lied to me, when i ask her when it rains the...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Directv - Payment did not credit

Posted: 2014-09-20 by    Honey827
Complaint Rating:  0 % with 0 votes
I made a payment on 7/19/2014 through a checking cashing place which I paid 105.00. I was shutoff because of payment. So I contacted the check cashing place rep Mark at Blackwood clementon Rd. I notified him payment went to the wrong account went to 004677462 instead of my account 46774627....
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - not posting money orders to account

Posted: 2014-09-05 by    william allgeier
Complaint Rating:  0 % with 0 votes
I have been sending to the above address money orders to pay on the Directv bill. They have not been cashing them. Keep harassing us that we are not paying on the bill. I mail in the money orders along with their billing statement and in the envelope Directv provides.
I want to know why...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Arkansas, Warren - Installation and movers fee

Posted: 2014-08-25 by    JacobMorse
Complaint Rating:  0 % with 1 votes
Direct TV did not do the installation correctly. There were supposed to rectify this situation, but the installation guy called in sick 2 weeks after the original installation. I also suspended the account due to moving a few months down the road and was never notified of a movers fee until...
Complaint comments Comments Complaint country United States, Arkansas, Warren Complaint category Satellite & Cable TV

Directv - payment made

Posted: 2014-08-13 by    mfupset
Complaint Rating:  0 % with 0 votes
This company has a policy of not recognizing a payment when a receipt has been given them.. This company employees all they do is programmed to repeat what was taught to say to their customers instead of resolving the problem/ or issue

It should be suffient and acceptable for...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - billing and contact

Posted: 2014-08-12 by    AJones7750
Complaint Rating:  0 % with 0 votes
I terminated my services on or around 10 May 2014. On 9 May 2014 I paid $98.82. I thought this was all that was owed or would be owed. I received another bill for $68.18 or close to it. I'm trying to figure out why I owe this amount when I already paid $98. I returned the equipment. I received...
Complaint comments Comments Complaint country United States Complaint category Employees

Direct Tv / Service - July 2014

Posted: 2014-08-11 by    sherri gibson
Complaint Rating:  0 % with 0 votes
I paid my Direct TV bill On 6/18/2014, this was for June to July 22 or 23, I have proof on my Bank account that $129.65 was paid on June 18, 2014. I got a bill for July to August (7-23-14 to 8-22-14, and on this bill, it had the $129.65 that I paid the month before added to my current bill making...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Directv - $200.00 Fee

Posted: 2014-08-07 by    miketwa1
Complaint Rating:  0 % with 0 votes
I would not normally complain about a company and I have never complained about Directv till now. I have been a loyal DirecTv customer from 2000-2003 and then 2004-present so over 13 years.
I am in the process of having to move and the building we are moving to does not allow satellites....
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv Services - money was debited from my account for someone else

Posted: 2014-07-18 by    patrice stevens
Complaint Rating:  0 % with 0 votes
got $274..00 debited from my card on 7/1/14 due to me making a one time payment on 8/3/13 which was my mom account. I need my money back .i faxed my bank statement in to the financial dept and the fax num that was givin to me was18775802148.my Mom naMe is patricia green.her address is 101 pinewood...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Directv - Billing sucks

Posted: 2014-07-17 by    dmcampbell63
Complaint Rating:  0 % with 0 votes
I got tired of never knowing how much my bill would be, so I called in January and told them, NO NFL TICKET, and take any and all promotions off of my account. I would rather pay more, than never know what my bill was going to do. So my bill drops a good deal. This morning, I find they took...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Directv - Unauthorized funds taken from my bank account

Posted: 2014-07-14 by    Victoria L Harris
Complaint Rating:  0 % with 0 votes
My name is Victoria Harris, i was a customer of Directv for 8 years, on May 2, 2014 I discontinued my service with Directv. My bill was finalized on May 21, 2014. Final payment was $51.87 which was paid in full. Now, on July 1, 2014 there was a deduction of $14.79 from my bank account. First...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Directv - Breach of contract

Posted: 2014-06-08 by    PMe
Complaint Rating:  0 % with 0 votes
In June/July 2013 I moved from Colorado to Missouri. I initiated a call to DirecTV to move my service. DirecTV indicated that as part of the move I would be receiving an upgraded receiver but that it would require another 24 month commitment. I agreed.

I then called to complain...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Kirk carlisle - smart circle ft. Wayne, in area employing creepos

Posted: 2014-05-16 by    jhavz
Complaint Rating:  0 % with 0 votes
About two years ago I subscribed to Directv. The installation went well but much to my surprise the technician was flirting w me. He later on texted me praising and complimenting me about how I looked and thanking me how nice I was. I never gave it much thought. A couple of weeks ago I met someone...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Broken promises

Posted: 2014-04-24 by    Dave123456
Complaint Rating:  0 % with 0 votes
I was promised a free upgrade to a High Def converter if I stayed with them for an extra 18 months. The time came, I made the call, and they said they do not have, and never had, such a program. I talked to a supervisor and even threatened to cancel, and she didn't seem to even care-either...
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing

Satellite Direct Tv - Incompatable program

Posted: 2014-04-22 by    Mike sherrod
Complaint Rating:  100 % with 1 votes
Purchased product for $50. Downloaded and read "incompatible program". No Phone # to contact. Had to call Chase bank to get phone #. Service reps busy and recording asks for your email. Hyperlinks to support and customer service did not work. Refund requests thru 3rd party and very...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directv - Incompetent from A to Z

Posted: 2014-04-22 by    soccerman13
Complaint Rating:  100 % with 1 votes
Directv is the worst company I have dealt with in my 43 years. They have over billed me twice and didn't even refund my money (basically stole from me) until six months later. The DVR I have stopped working about 2 months ago and it was supposed to be replaced the next day but of course...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directtv - Over charge

Posted: 2014-04-17 by    okayi
Complaint Rating:  0 % with 0 votes
I was told that I had a 2 year contract with them. I never signed anything. I was suppose to get several discounts on my service. I had to call every month and call and complain before I was given these discounts. My bill kept going up in price. I then wanted to switch DVRs because the one I...
Complaint comments Comments Complaint country United States Complaint category Entertainment

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