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DIRECT  TV, LLC Logo

DIRECT TV, LLC

2230 E. Imperial Highway
El Segundo
California
United States - 90245
Customer Care
Phone:1-888-777-2454
Mobile:1-800-531-5000
 
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DIRECT TV, LLC Complaints & Reviews

Direct Tv - Bill for items wanting to return

Posted: 2015-01-29 by    Ryan P Smith
Complaint Rating:  0 % with 0 votes
I have relocated and no longer have Direct TV service. They are charging me $900 for unreturned items. I have asked for shipping labels and boxes which they sent but with no return labels. I have called them about this matter and they told me they would resent the boxes, and that I would have...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Directv - DirecTV rebate failure

Posted: 2015-01-29 by    LGPeyton
Complaint Rating:  0 % with 0 votes
Fri Feb 13 2009 I signed up for DirecTV promotion promising a $50 & $200 rebate if I purchased a flat screen TV and subscribed to DirecTV service for 2yrs. I fulfilled all the requirements and soon received the $50 rebate. The $200 rebate was promised within 60-90 days but after more than 90...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Directv - Fraudulent banking practices

Posted: 2015-01-26 by    Linda L. Sarles
Complaint Rating:  0 % with 0 votes
Went to Mexico to live for a while, was given the local directv rep phone# by our real estate agent. He came out and installed the equiptment. Took my debit card for automatic payments .Paid for the entire time we were in Mexico. During our stay we moved from one house to another. I called Directv...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - drawing money out of my bank acct for someone elses bill

Posted: 2015-01-18 by    Nancy Hubbard
Complaint Rating:  0 % with 0 votes
Let someone use my credit/debit card to start an acct with Directv. Apparently they owe money to company and without permission or prior authorization from me they vwithdrew $392.95 from my acct which also got me $175.00 in overdraft fees. The person I let use my acct doesn't know her acct...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directv - Unfair Cancellaton Fee

Posted: 2015-01-18 by    Helen Schaars
Complaint Rating:  0 % with 0 votes
I am a 72 y.o. grandmother, partially handicapped as I now need a walker, and not doing very well financially. I receive Social Security benefits and receive some state help and food stamps.

I started a contract with Directv on 8/1/2012. I ordered the DVR receiver for my living...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Billing Dispute

Posted: 2015-01-16 by    Kathryn Nygaard
Complaint Rating:  0 % with 0 votes
d We ordered the bundle service from an advertisement published by Direct TV. When we got our first bill we found out that our services were not bundled. We were quoted $84.00 for television, internet and phone. Our first bill from Direct TV was $116.00 and that was just for the television....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - cancellation of service

Posted: 2015-01-09 by    Miichael R
Complaint Rating:  0 % with 0 votes
Trying to cancel their service after 1 year, with 1 year remaining. The picture quality is HORRIBLE during the many rains that we have here in southern Louisiana. I work out of the country on short notice so can't really schedule one of there people to come look during a rainstorm, and...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - charging my debit card

Posted: 2015-01-07 by    michelle sanders
Complaint Rating:  0 % with 0 votes
On 12/13/14 I checked my account and found that direct tv had taken $522.04 from my account. I immediately contacted my bank and disputed this unathuorized charge and closed that account. I contacted the nimrods in customer service and they have to send you from one dept. to the other before...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Directv - Debit charges without consent

Posted: 2014-12-13 by    Teresa17
Complaint Rating:  0 % with 0 votes
We disconnected our services over two months ago. Out of no where they debit out account for $114.00. They said it was for unpaid PPV events in 2011. How are they able to automatically deduct money from your account on services they say are unpaid from 3 1/2 years ago. We are honest people and...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Direct Tv - Frozen picture

Posted: 2014-12-11 by    Coep
Complaint Rating:  0 % with 0 votes
Feed freezes constantly. Takes an average of 4 sev to change channel.
Nearing the end of 2 year misery contract.
Going back to ATT which I heard bought Direct TV. Ugh...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Direct Tv - California, Redding - Auto pay taken out for closed account

Posted: 2014-12-03 by    Redelsperger
Complaint Rating:  0 % with 0 votes
Direct TV moved my dad from 734 Mallard st. To 1850 lake blvd in June. Direct tv has taken out of his account $107.82 every month sense then. My dad is 99years old on a fixed income. We also have been paying AT&T and direct tv together on one Bill sense June also. We need a credit ASAP.. Please...
Complaint comments Comments Complaint country United States, California, Redding Complaint category Business & Finances

Direct TV - Terminating Service

Posted: 2014-11-12 by    D. Drummond
Complaint Rating:  100 % with 2 votes
Direct TV was contacted on 10/2/14 to discontinue service by the end of the month. We were told boxes would be sent to our Montross, VA address. Moving day came and went. We received an automated call stating the boxes were on their way and when contacted they said there is no record of terminating...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct TV - Took money off my debit card not autherized

Posted: 2014-11-04 by    christinahert
Complaint Rating:  100 % with 2 votes
So I am a working mom of 4 and grandma of 1 and I provide for my family week by week, pay check by pay check, and Direct tv took $210.00 off my debit card with OUT my say no consent what so ever and I find out when I get a call from my daughters college saying my card had been declined for her...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directtv - Payment was taken from brother card

Posted: 2014-10-30 by    Herley Locke
Complaint Rating:  0 % with 0 votes
MY brother loan me 40 dollars to pay for the service with his credit card. and i pay him back. It was a one time payment with that card. I THROUGHT THEY WAS to take this off my account. Because he is reason for my bill. they used his card for a payment of two hundred sixty four dollars and eightly...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Directv - unauthorized payment

Posted: 2014-10-22 by    gtpluv
Complaint Rating:  0 % with 0 votes
My mom has Directv in her name, at her house, in a different town than me. Because I used my bank card one, time a year ago, to pay on her account, they are randomly taking money out of MY bank account....
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct TV - Texas, fort hood - shit of a company

Posted: 2014-10-17 by    cpike
Complaint Rating:  0 % with 0 votes
I have been a loyal customer despite all the disappointing service we have received. I am writing to inform you of the incompetent employees working for your company. When my husband and I first enrolled 8 March 2013, we were to be expected to pay an amount of $67.85 for the first 12 months...
Complaint comments Comments Complaint country United States, Texas, fort hood Complaint category Entertainment

Verizon, Direct Tv - Massachusetts, Adams - Partnered scams

Posted: 2014-10-14 by    Satellite scams
Complaint Rating:  0 % with 0 votes
Was bundled with direct tv and Verizon DSL for 4 years ( certainly way away from any contract fees) when I dropped the Verizon DSL part and contacted direct tv to direct bill as no longer was bundled, the first few months were correct. The balance on the direct tv statement was correct and paid...
Complaint comments Comments Complaint country United States, Massachusetts, Adams Complaint category Unauthorized Charges

Direct TV - Extreme gross service

Posted: 2014-10-13 by    Satellite scams
Complaint Rating:  0 % with 0 votes
Been long term customer with direct tv over 5 years . For 3 years I was buddled with adding Verizon DSL service for a little discount. Of course I paid each month as we all know how quick they are to suspend service. After dropping the Verizon DSL portion, I contacted direct tv to inform them...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Direct TV - California, Columbia - Pay Per View / Customer Service

Posted: 2014-10-12 by    justtohelp
Complaint Rating:  0 % with 0 votes
After ordering the movie "Million Dollar Arm" we watch an 1.5 hours of the 2hr movie when the screen went blank. I called customer service to determine what happened and they told me I never ordered the movie. I explain we had been watching for 1.5hrs and it didn't seem right...
Complaint comments Comments Complaint country United States, California, Columbia Complaint category Satellite & Cable TV

Direct Tv Cable Com. - False information

Posted: 2014-09-24 by    WILFRED MARTINEZ
Complaint Rating:  0 % with 0 votes
My servise with uverse tv, was up for renual, and they want more money for the service, i went shoping for another cable provider, and direct tv was the want that has the lowes price, so ask the for a good deal, and the sales person at that moment lied to me, when i ask her when it rains the...
Complaint comments Comments Complaint country United States Complaint category Products & Services

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