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2230 E Imperial Hwy El Segundo, CA 90245
El Segundo
United States - 90245
Customer Care
DIRECTV (DTV) is the world's leading provider of digital television entertainment services.
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DIRECT TV, LLC Complaints & Reviews

Direct Tv - Tv Services - Mississippi, Jackson - Paid PreView Movies

Posted: 2015-08-28 by    Reviewer74360
Complaint Rating:  100 % with 1 votes
My late husband Herbert Griffin,
I received a bill for $187.17 my Account # 46723626 for movies Sept. 2014, April 2013, 01/2015, 01/2015, 012015, 01/2015 there is no way we would order movies like this.
During this time Oct. 2013 my husband were in and out of the hospital for...

Direct TV - Installation

Posted: 2015-08-27 by    Reviewer35000
Complaint Rating:  0 % with 0 votes
Was scheduled for yesterday. . 8 / 26. . Never showed up. . When i called they said. . No you are scheduled for 8. 31. . No i have a confirmation email. . . For today. . They said. No mrs p you were never scheduled for today. . .

The technician will arrive between:

DirecTV - Early cancellation fee

Posted: 2015-08-11 by    asimmons
Complaint Rating:  100 % with 1 votes
Life Shield was part of a bundle with DirecTV. The alarm would not set because sensors kept coming disconnected. We used the tablet to disconnect those sensors so the alarm would set. On two occasions the alarm went off and we received no call or emergency services.
We decided to cancel...

Direct TV - How to at least get back unauthorized Direct TV early termination charges

Posted: 2015-08-04 by    Girl Power
Complaint Rating:  0 % with 0 votes
I had to cancel my Direct TV early due to a divorce. I wasnt even at the home when it was installed honestly. But about a month after the early cancellation they made unauthorized charges on my bank acct for $488. I was so pissed. My bank told me to wait till it posted as it was a Saturday and...

Direct TV - Gift card

Posted: 2015-07-31 by    ronbri1310
Complaint Rating:  0 % with 1 votes
Got a flier from sam's club if switch to direct tv you get a 200. 00 sam's gift card. So i called the number on the flier to switch. Now 6 moths later and several phone calls to direct tv still no gift card and now i'm being told that the phone number on the flier was the wrong...

DirecTV - California, San Francisco - Bill issue

Posted: 2015-07-30 by    Ricky76
Complaint Rating:  0 % with 0 votes
I been trying to fix my bill issue with directv, they charging me for some of those features they have wich i didnt order i look up any info about directv president well at least his email and i found one but it didnt work so im really pissed off about this, i think its not fair that a huge...

Direct TV - Girl rolling in water in bikini

Posted: 2015-07-30 by    Lydia Ladow
Complaint Rating:  0 % with 0 votes
It is absolutely ridiculous that these commercials are force feeding half naked men and women into people's homes but complain about people praying on TV. You can choose not to watch shows where people are praying but you don't get to choose what commercials play. They need to make...

DirecTV - Washington, Kelso - Unethical Business Practices against new account(s)

Posted: 2015-07-29 by    Doad
Complaint Rating:  0 % with 0 votes
I set Directv up one week prior to cancelling it. We didn't like the way it was 'layed out', in that we found it tough to find the channels we WERE eligible to watch amidst all of the ones that were greyed out. We were taking too much time trying to find what we liked to watch...

Direct TV - California, El Segundo - Billed for breaking contract/Not my fault

Posted: 2015-07-25 by    Tashb718
Complaint Rating:  100 % with 1 votes
Had services with Directtv, moved to an apartment complex that did not allow any satelitte dishes, to be installed on thier property. (Dish or Directv). Call Directv, explaining situation, faxed a copy of the lease and they still told me I had to pay "breaking contract fee". They asked me to...

DirecTV - Virginia, Suffolk - Damage

Posted: 2015-07-21 by    Crystal C.
Complaint Rating:  0 % with 0 votes
Lighting struck the satellite dish at my home which caused the two televisions connected to the service to stop working. DirecTV sent a technician to my home to determine if the satellite did in fact cause the damage to my televisions, and he stated it did. I have had two separate supervisors...

DirecTV - refund deposit end of contract

Posted: 2015-07-20 by    gordon pichl
Complaint Rating:  0 % with 0 votes
after being switched from department to departments customer serviceto billing and accountsand they do not return deposits. this deposit is applied and active during my contract at $5 return to me as credit for a period of 20 months well now me as a private citizen trying to get them to remit...

Direct TV - Pennsylvania, stroudsburg - never worked still tryed me into credit cos

Posted: 2015-07-11 by    horsey
Complaint Rating:  0 % with 0 votes
direct TV never worked could not understand the person that did installation did not explain anything Never worked right I called told them I had to watch one station. I SENT back everything, they took there equipment off my roof I am 69 I think they are harassing me to get me to pay for a product...

Direct TV - Georgia, Marietta - Debits

Posted: 2015-07-02 by    Genilson
Complaint Rating:  0 % with 0 votes
I cancelled my services before 30 days and they still trying charge me for the bad services provided. Besides the technics spent almost 3 days to turn my service on in my residence....

DirecTV - Colorado, Golden - honesty

Posted: 2015-06-24 by    chad cross
Complaint Rating:  0 % with 0 votes
I had an issue when ordering the mayweather vs pacquiao fight and called directv customer service. They ended up offering me the fight for free. I get my bill and they charged me the 89$ for the fight. I called and they said there were no notes related to my call when ordering so therefore my...

Direct TV - fraudulent charges

Posted: 2015-06-08 by    lissa w
Complaint Rating:  0 % with 0 votes
They took out unauthorized funds for a bill from my debit account. They had no written authorization to do this, nor verbal.consent to do so which constitutes fraud. They went back and found my last payment since I had no card listed on file. This is theft!!!...

Direct TV - Georgia, Omaha - cancellation after crappy equipment

Posted: 2015-06-05 by    JCR11
Complaint Rating:  0 % with 0 votes
Please do not bother with these rip offs! I had my equipment installed and it worked for one hour. Then I called 5 times to get a service call. They would not give me options to cancel because "it was not in my best interest." Literally said that to me. I called back and had to speak with a...

Direct TV - false advertisement

Posted: 2015-06-03 by    JennJ
Complaint Rating:  0 % with 1 votes
DIrect tv has many hidden fees . PLEASE MAKE SURE YOU READ CAPT L CAREFULLY before signing. Their advertisement states NO CONTRACTS yet when you sign you are being locked in a 2 YEAR AGREEMENT. They do NOT inform you of this and you are held responsible for the payment of the early termination...

Direct TV - Money taken from my card

Posted: 2015-06-01 by    Meya19
Complaint Rating:  0 % with 0 votes
There was 275.00 taken from my card and I want to know why I would like my money back I never had direct tv called my card and seen 275.00 gone and the coustemer center told my direct tv took it...

Direct TV - Alaska, Houston - Breach of Contract & Deceptive Trade Practices

Posted: 2015-06-01 by    Juraej
Complaint Rating:  0 % with 0 votes
I have been a Directv customer for over 10 years. I recently decided to bundle my AT&T service with my Directv service. Let me say first that my service was not in my name but I am an authorized user to make changes to the account. Now. I called AT&T to inquire about the bundle service and was...

DirecTV - Misrepresentation, termination fee, bill overage

Posted: 2015-05-26 by    Robin Koper
Complaint Rating:  100 % with 1 votes
We recently signed up for DirecTV & when we did we informed them we do not want a TV dish mounted on our new home. The Installers told us we must pay $75 to install in ground. I called DirecTV while the installers were here to inform them that no one told us we would pay a fee to mount in ground....

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