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DIRECT  TV, LLC Logo

DIRECT TV, LLC

2230 E Imperial Hwy El Segundo, CA 90245
El Segundo
California
United States - 90245
Customer Care
Phone:1-888-777-2454
Mobile:1-800-531-5000
Work days: 24/7 - (Mon)
Closed (Tue)
Closed (Wed)
Closed (Thu)
Closed (Fri)
Closed (Sat)
Closed (Sun)
DIRECTV (DTV) is the world's leading provider of digital television entertainment services.
 
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DIRECT TV, LLC Complaints & Reviews

Direct Tv - Georgia, Marietta - Debits

Posted: 2015-07-02 by    Genilson
Complaint Rating:  0 % with 0 votes
I cancelled my services before 30 days and they still trying charge me for the bad services provided. Besides the technics spent almost 3 days to turn my service on in my residence....
Complaint comments Comments Complaint country United States, Georgia, Marietta Complaint category Satellite & Cable TV

Directv - Colorado, Golden - honesty

Posted: 2015-06-24 by    chad cross
Complaint Rating:  0 % with 0 votes
I had an issue when ordering the mayweather vs pacquiao fight and called directv customer service. They ended up offering me the fight for free. I get my bill and they charged me the 89$ for the fight. I called and they said there were no notes related to my call when ordering so therefore my...
Complaint comments Comments Complaint country United States, Colorado, Golden Complaint category Satellite & Cable TV

Direct Tv - fraudulent charges

Posted: 2015-06-08 by    lissa w
Complaint Rating:  0 % with 0 votes
They took out unauthorized funds for a bill from my debit account. They had no written authorization to do this, nor verbal.consent to do so which constitutes fraud. They went back and found my last payment since I had no card listed on file. This is theft!!!...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Georgia, Omaha - cancellation after crappy equipment

Posted: 2015-06-05 by    JCR11
Complaint Rating:  0 % with 0 votes
Please do not bother with these rip offs! I had my equipment installed and it worked for one hour. Then I called 5 times to get a service call. They would not give me options to cancel because "it was not in my best interest." Literally said that to me. I called back and had to speak...
Complaint comments Comments Complaint country United States, Georgia, Omaha Complaint category Entertainment

Direct Tv - false advertisement

Posted: 2015-06-03 by    JennJ
Complaint Rating:  0 % with 1 votes
DIrect tv has many hidden fees . PLEASE MAKE SURE YOU READ CAPT L CAREFULLY before signing. Their advertisement states NO CONTRACTS yet when you sign you are being locked in a 2 YEAR AGREEMENT. They do NOT inform you of this and you are held responsible for the payment of the early termination...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Money taken from my card

Posted: 2015-06-01 by    Meya19
Complaint Rating:  0 % with 0 votes
There was 275.00 taken from my card and I want to know why I would like my money back I never had direct tv called my card and seen 275.00 gone and the coustemer center told my direct tv took it...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Direct Tv - Alaska, Houston - Breach of Contract & Deceptive Trade Practices

Posted: 2015-06-01 by    Juraej
Complaint Rating:  0 % with 0 votes
I have been a Directv customer for over 10 years. I recently decided to bundle my AT&T service with my Directv service. Let me say first that my service was not in my name but I am an authorized user to make changes to the account. Now. I called AT&T to inquire about the bundle service and was...
Complaint comments Comments Complaint country United States, Alaska, Houston Complaint category Satellite & Cable TV

Directv - Misrepresentation, termination fee, bill overage

Posted: 2015-05-26 by    Robin Koper
Complaint Rating:  100 % with 1 votes
We recently signed up for DirecTV & when we did we informed them we do not want a TV dish mounted on our new home. The Installers told us we must pay $75 to install in ground. I called DirecTV while the installers were here to inform them that no one told us we would pay a fee to mount in ground....
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Directv - Incorrectly billing me I want a refund

Posted: 2015-05-08 by    Dlrice
Complaint Rating:  100 % with 1 votes
All I have to say is Buyer BEWARE.
DIRECTV is a multi-million dollar company who feels that ripping the customer off is something that should happen on a monthly basis!!!

Wouldn't you think that as a consumer, you should be able to trust your service provider to bill...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Copies of bills

Posted: 2015-04-11 by    Stareyed
Complaint Rating:  0 % with 0 votes
After numerous phone calls, I still cannot get either a hard copy or e-mail copy of my bill. When I try to log in I'm told they cannot find my account, or do not recognize my e-mail.
The only way I know how much I am billed is my monthly charge statements; then, the amount each month...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directv - No Refund after Cancellation

Posted: 2015-04-10 by    aikengirl
Complaint Rating:  0 % with 0 votes
Directtv has continued to auto bill the account after being asked to stop the service effective feb 15 2015. The money continues to come out of my bank account.. Directtv Billed for both previous tenant and current tenant. I have not received my refund several months after service was cancelled.....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - bait and switch

Posted: 2015-04-02 by    Dagny Taggart
Complaint Rating:  100 % with 1 votes
This is a complaint about Direct TV. I was with Dish and decided to check and compare prices and services. I compared the number of TV's we currently have, the channels, the HD receiver and the DVR. After talking with a Direct TV sales person I decided that the Direct TV had the better...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Paid in full

Posted: 2015-03-29 by    Neimy33
Complaint Rating:  0 % with 0 votes
I was contacted by an collection agency on 11/03/14 about funds I owed this company DIRECTV, I inform the CSR that I knew about the debit and that at the time I was unable to pay, to call me by the end of that week. The CSR called 11/7/14 and we spoke I told him that I was not able to pay the...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Directv - Monthly Costs

Posted: 2015-03-12 by    E. Rodgers
Complaint Rating:  0 % with 0 votes
Directtv has inched it's way up on my bill from $95 to $107 dollars in two years. As a elderly person on a limited income this is unacceptable. When you call them you receive a canned statement about how much it costs to receive the programming. Trash, I would like to know how much they...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Fee for installation for moving

Posted: 2015-03-02 by    Bruce 61
Complaint Rating:  0 % with 0 votes
On July 5th of 2014, I had direct tv at my home. I moved out on October 1st 2014. At that time I put my account on vacation for six months. I called today March 2nd 2015 to get service back on at my new residence. Then I was told I had to pay a 200.00 fee for them to hook back up. I was told...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - South Carolina, Elgin - Stealing from workers

Posted: 2015-02-23 by    gc33
Complaint Rating:  0 % with 0 votes
My husband was a subcontractor for Mastec. The company he worked for was called suntech though, and when they started ripping him off, he looked for a new job. Today he went to go pick up his last check from suntech in South Carolina by the way. So if you live in or around Elgin then stay clear...
Complaint comments Comments Complaint country United States, South Carolina, Elgin Complaint category Employers

Directtv - Account closed auto pay still being taken out

Posted: 2015-02-10 by    Redelsperger
Complaint Rating:  0 % with 1 votes
My father, is 99 years old. His home on 734 Mallard Street in Redding California, sold in June of 2014. The Directtv account was in the name of wife, Virginia Jane Redelsperger who passed in November 2112. Directtv has continued to auto bill the account. The money continues to come out of account...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Direct Tv - Unauthorized charges

Posted: 2015-02-09 by    Moni34
Complaint Rating:  0 % with 0 votes
My name is Monica and my card was charged 755.10.
The worst part is I don't even have and account with them.
They gave me the run around this happen on January 30th
2015. Since then I've been trying to get my money back.
I first called them with a halo...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - Bill for items wanting to return

Posted: 2015-01-29 by    Ryan P Smith
Complaint Rating:  0 % with 0 votes
I have relocated and no longer have Direct TV service. They are charging me $900 for unreturned items. I have asked for shipping labels and boxes which they sent but with no return labels. I have called them about this matter and they told me they would resent the boxes, and that I would have...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Directv - DirecTV rebate failure

Posted: 2015-01-29 by    LGPeyton
Complaint Rating:  0 % with 0 votes
Fri Feb 13 2009 I signed up for DirecTV promotion promising a $50 & $200 rebate if I purchased a flat screen TV and subscribed to DirecTV service for 2yrs. I fulfilled all the requirements and soon received the $50 rebate. The $200 rebate was promised within 60-90 days but after more than 90...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

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