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DIRECT  TV, LLC Logo

DIRECT TV, LLC

2230 E Imperial Hwy El Segundo, CA 90245
El Segundo
California
United States - 90245
Customer Care
Phone:1-888-777-2454
Mobile:1-800-531-5000
DIRECTV (DTV) is the world's leading provider of digital television entertainment services.
 
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DIRECT TV, LLC Complaints & Reviews

Directv - Misrepresentation, termination fee, bill overage

Posted: 2015-05-26 by    Robin Koper
Complaint Rating:  0 % with 0 votes
We recently signed up for DirecTV & when we did we informed them we do not want a TV dish mounted on our new home. The Installers told us we must pay $75 to install in ground. I called DirecTV while the installers were here to inform them that no one told us we would pay a fee to mount in ground....
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Directv - Incorrectly billing me I want a refund

Posted: 2015-05-08 by    Dlrice
Complaint Rating:  0 % with 0 votes
All I have to say is Buyer BEWARE.
DIRECTV is a multi-million dollar company who feels that ripping the customer off is something that should happen on a monthly basis!!!

Wouldn't you think that as a consumer, you should be able to trust your service provider to bill...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Copies of bills

Posted: 2015-04-11 by    Stareyed
Complaint Rating:  0 % with 0 votes
After numerous phone calls, I still cannot get either a hard copy or e-mail copy of my bill. When I try to log in I'm told they cannot find my account, or do not recognize my e-mail.
The only way I know how much I am billed is my monthly charge statements; then, the amount each month...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directv - No Refund after Cancellation

Posted: 2015-04-10 by    aikengirl
Complaint Rating:  0 % with 0 votes
Directtv has continued to auto bill the account after being asked to stop the service effective feb 15 2015. The money continues to come out of my bank account.. Directtv Billed for both previous tenant and current tenant. I have not received my refund several months after service was cancelled.....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - bait and switch

Posted: 2015-04-02 by    Dagny Taggart
Complaint Rating:  100 % with 1 votes
This is a complaint about Direct TV. I was with Dish and decided to check and compare prices and services. I compared the number of TV's we currently have, the channels, the HD receiver and the DVR. After talking with a Direct TV sales person I decided that the Direct TV had the better...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Paid in full

Posted: 2015-03-29 by    Neimy33
Complaint Rating:  0 % with 0 votes
I was contacted by an collection agency on 11/03/14 about funds I owed this company DIRECTV, I inform the CSR that I knew about the debit and that at the time I was unable to pay, to call me by the end of that week. The CSR called 11/7/14 and we spoke I told him that I was not able to pay the...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Directv - Monthly Costs

Posted: 2015-03-12 by    E. Rodgers
Complaint Rating:  0 % with 0 votes
Directtv has inched it's way up on my bill from $95 to $107 dollars in two years. As a elderly person on a limited income this is unacceptable. When you call them you receive a canned statement about how much it costs to receive the programming. Trash, I would like to know how much they...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Fee for installation for moving

Posted: 2015-03-02 by    Bruce 61
Complaint Rating:  0 % with 0 votes
On July 5th of 2014, I had direct tv at my home. I moved out on October 1st 2014. At that time I put my account on vacation for six months. I called today March 2nd 2015 to get service back on at my new residence. Then I was told I had to pay a 200.00 fee for them to hook back up. I was told...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - South Carolina, Elgin - Stealing from workers

Posted: 2015-02-23 by    gc33
Complaint Rating:  0 % with 0 votes
My husband was a subcontractor for Mastec. The company he worked for was called suntech though, and when they started ripping him off, he looked for a new job. Today he went to go pick up his last check from suntech in South Carolina by the way. So if you live in or around Elgin then stay clear...
Complaint comments Comments Complaint country United States, South Carolina, Elgin Complaint category Employers

Directtv - Account closed auto pay still being taken out

Posted: 2015-02-10 by    Redelsperger
Complaint Rating:  0 % with 1 votes
My father, is 99 years old. His home on 734 Mallard Street in Redding California, sold in June of 2014. The Directtv account was in the name of wife, Virginia Jane Redelsperger who passed in November 2112. Directtv has continued to auto bill the account. The money continues to come out of account...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Direct Tv - Unauthorized charges

Posted: 2015-02-09 by    Moni34
Complaint Rating:  0 % with 0 votes
My name is Monica and my card was charged 755.10.
The worst part is I don't even have and account with them.
They gave me the run around this happen on January 30th
2015. Since then I've been trying to get my money back.
I first called them with a halo...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - Bill for items wanting to return

Posted: 2015-01-29 by    Ryan P Smith
Complaint Rating:  0 % with 0 votes
I have relocated and no longer have Direct TV service. They are charging me $900 for unreturned items. I have asked for shipping labels and boxes which they sent but with no return labels. I have called them about this matter and they told me they would resent the boxes, and that I would have...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Directv - DirecTV rebate failure

Posted: 2015-01-29 by    LGPeyton
Complaint Rating:  0 % with 0 votes
Fri Feb 13 2009 I signed up for DirecTV promotion promising a $50 & $200 rebate if I purchased a flat screen TV and subscribed to DirecTV service for 2yrs. I fulfilled all the requirements and soon received the $50 rebate. The $200 rebate was promised within 60-90 days but after more than 90...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Directv - Fraudulent banking practices

Posted: 2015-01-26 by    Linda L. Sarles
Complaint Rating:  0 % with 0 votes
Went to Mexico to live for a while, was given the local directv rep phone# by our real estate agent. He came out and installed the equiptment. Took my debit card for automatic payments .Paid for the entire time we were in Mexico. During our stay we moved from one house to another. I called Directv...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Directv - Drawing money out of my bank acct for someone elses bill

Posted: 2015-01-18 by    Nancy Hubbard
Complaint Rating:  0 % with 0 votes
Let someone use my credit / debit card to start an acct with directv. Apparently they owe money to company and without permission or prior authorization from me they vwithdrew $392. 95 from my acct which also got me $175. 00 in overdraft fees. The person i let use my acct doesn't know her...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Directv - Unfair Cancellaton Fee

Posted: 2015-01-18 by    Helen Schaars
Complaint Rating:  0 % with 0 votes
I am a 72 y.o. grandmother, partially handicapped as I now need a walker, and not doing very well financially. I receive Social Security benefits and receive some state help and food stamps.

I started a contract with Directv on 8/1/2012. I ordered the DVR receiver for my living...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Billing Dispute

Posted: 2015-01-16 by    Kathryn Nygaard
Complaint Rating:  100 % with 1 votes
d We ordered the bundle service from an advertisement published by Direct TV. When we got our first bill we found out that our services were not bundled. We were quoted $84.00 for television, internet and phone. Our first bill from Direct TV was $116.00 and that was just for the television....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Direct Tv - Cancellation of service

Posted: 2015-01-09 by    Miichael R
Complaint Rating:  0 % with 0 votes
Trying to cancel their service after 1 year, with 1 year remaining. The picture quality is horrible during the many rains that we have here in southern louisiana. I work out of the country on short notice so can't really schedule one of there people to come look during a rainstorm, and...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Direct Tv - Charging my debit card

Posted: 2015-01-07 by    michelle sanders
Complaint Rating:  0 % with 0 votes
On 12 / 13 / 14 i checked my account and found that direct tv had taken $522. 04 from my account. I immediately contacted my bank and disputed this unathuorized charge and closed that account. I contacted the nimrods in customer service and they have to send you from one dept. To the other before...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Directv - Debit charges without consent

Posted: 2014-12-13 by    Teresa17
Complaint Rating:  0 % with 0 votes
We disconnected our services over two months ago. Out of no where they debit out account for $114.00. They said it was for unpaid PPV events in 2011. How are they able to automatically deduct money from your account on services they say are unpaid from 3 1/2 years ago. We are honest people and...
Complaint comments Comments Complaint country United States Complaint category Internet Services

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