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Cuisinart

Cuisinart

150 Milford Road
East Windsor
New Jersey
United States - 08520
Customer Care
Phone:
+1 800 726 0190(Customer Service) 0 0
+1 844 428 6285 0 0
 
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Cuisinart Complaints & Reviews

Cuisinart / DCG 12BC Coffee Grinder

Re
Reviewer52090 on 2015-12-03
My coffee grinder received as a gift Christmas 2014 burst into flames trying to grind coffee. I called Cuisinart customer service and gave them the serial number and model. The customer service rep stated it was made in 2013 and they wouldn't warrant it. I received it as a Christma...

Cuisinart / The spot was very sticky and the team didn’t tell me what to do

Re
Reviewer14674 on 2015-10-01
Don’t order anything from Cuisinart. I have bought the pan from them, but after 3 days the sticky spot developed. It has spread very quickly and within 2 weeks the whole bottom of the pan was sticky. I emailed the support team and told that it was terrible pan and it could be defective...

Cuisinart - Ohio, Cincinnati / lousy warranty service

Te
teddystonewall on 2015-04-06
Purchased a Cuisinart Electric Pressure Cooker in Feb. 2015. It stopped working 45 days later. Contacted the retailer and was told that they would not accept it for return after 30 days. Contacted Cuisinart Customer service via email. I got the runaround for a week with them telling me...

Freedom Cookware / Cuisinart / Refund for shipping

St
steve mort on 2014-04-29
I ordered their product and paid with a personal check.They were no mention of shipping charges in the advertisement.I received a letter conforming my order.It stated that the shipping would collected when delivered. Three days later, I received another letter stating the package could not...

Cuisinart toaster/oven/broiler / will not turn on

Ma
Marlene Blackburn on 2014-02-24
Did not see where this is a refurbished item until I received it Have been out of town and just returned home Sunday(2/23/14), so read all the instructions, plugged it in, pressed the start/stop button and not a thing happened no light came on---- nothing tried several plug- ins nothing??????

Cuisinart Dough Blender / Crumby Dough Blender

Ke
Kensington Cavalier on 2013-08-03
I purchased an old fashioned, hand held dough blender, the kind your grandmother used. They are cheap enough, but I spent a few dollars more for the Cuisinart name, which was a big mistake. After making half a dozen pies, I discovered that part of the handle had fallen off and disappeared...

Cuisinart - New Jersey, Trenton / Defective Product (twice)

Sr
srmknight on 2013-04-24
We purchased a Cuisinart coffee maker, Model Dcc-3000 from R.C. Willey in January 2013. This coffee maker features an internal storage carafe for the brewed coffee as opposed to a traditional external coffee pot. The design idea is the brewed coffee stays warm within the internal carafe...

Calphalon, cuisinart / online orders

Po
powerb on 2013-01-07
First, i ordered a pan online, after 2 weeks, i received an email saying that the item is out of stock. Why then, make people order that item if is out of stock?! Second, I ordered 3 items online, after 1 week, i received a usp post card saying that they couldnt sent the items because the...

Cuisinart - New Jersey, East Windsor / 8 Stitches To Left Hand

Ho
HonestDriver1975CO on 2012-05-03
I purchased a brand-new Cuisinart SmartStick (R) hand blender. I used it to make a milkshake in the cup provided. I then unplugged it and cleaned it per instructions. The blade snapped into my left thumb during the cleaning process--it happened so fast and shocked me. I received 8 stitche...

Cuisinartwebstore.com / I will never order anything from them again period

Tr
Tremde on 2012-04-03
I ordered a part for my blender about a month ago. When I purchased the parts it did not say on the site that the parts are backordered because if that was the case I would not have bothered placing the order in the first place. Just for that reason alone they are not trustworthy. After...

Cuisinartwebstore.com / Avoid this store at all costs

Ge
Geberce on 2012-01-29
Three orders trying to get the right part. Now, with over $200 already charged against my credit card, I have to try once more to find someone who knows Cuisinart food processors well enough to find the right part. Some of what they've sent me isn't even in boxes--just has yellow...

Cuisinartwebstore.com / Poor service

Jo
John in Ohio2 on 2012-01-28
Three orders trying to get the right part. Now, with over $200 already charged against my credit card, I have to try once more to find someone who knows Cuisinart food processors well enough to find the right part. Some of what they've sent me isn't even in boxes--just has yellow...

Cuisinart Bread Maker - Québec / parts

Bl
bluesmanbill on 2012-01-25
Not happy with Cusinart: Bread maker: Shaft seal assembly fell out of the bread pan, and I had to order an entire new bread pan, as they don't sell repair parts for the internal parts. This is unacceptable! I have written to them about this, but seems they don't care to...

Cuisinart Cookware / Poor Quality

Do
Do Not Buy Cuisinart on 2012-01-21
I bought a Cuisinart Stainless Steel Cookware set a little less than a year ago. I did not buy online, in fact, I went to my local Pennys store and bought over the counter after looking over all their cookware. Within 2 mos, the larger sauce pan split up the side (3/4 in split, I am not...

Cuisinart / Terrible Experience!

Fl
Flashgagnon on 2011-11-02
This is the 2ND Keurig Coffeemaker I have had to exchange. I paid the premium price because the major selling point was the quietness of the machine, but within weeks both machines became louder than my old Keurig brand. I paid $30 to ship the 2nd machine back to be fixed and I expect to...

Cuisinart / Lack of Customer Service

Se
Semperfi5862 on 2011-08-30
I'm on my second unit and, like the first one, it leaks. Same identical problem that renders the unit unusable. I thought it was a quirk on with the first one going bad but now, the second one is also bad. NEEDLESS TO SAY, CUISINART DOES NOT HAVE A CUSTOMER SERVICE DEPARTMENT. They have a...

Cuisinart Division / Defective blender

Co
consumer2011 on 2011-06-12
In March 2010 I encountered a serious accident with a Cuisinart Power Blender. The blender caught on fire and seriously burned and injured my left hand and wrist causing a permanent disability. I just learned that reconstructive surgery to improve the appearance of my hand and wrist would...

Cuisinart Espresso Maker - Alberta, Calgary / Poor policy return

Ly
LyJackie on 2011-06-07
I just bought Cuisinart Espresso Maker on Saturday Jun 4, 2011 for My Sister at Canadian Tire Store NE of Calgary. Sunday afternoon we want to return this machine back to the store, because the quality is not so good, pump is so noisy, and steamer is vibrated so loud. ( we have found out...

Cuisinart / Non-stick pan

Ac
ACatherine on 2011-05-22
I bought a 12" non-stick pan from Bed Bath & Beyond about 6 months ago, and the pan surface is losing its non-stick surface. It appears to be blistering, then the blisters flake off. I've been zealously protective of the pan, never use metal on it, and clean only with the soft side of...

Cuisinartwebstore.com / Don't order anything from this website if you actually ever expect to receive the product

Ru
Ruhavnok on 2011-05-18
I ordered something on April 18th. received an order confirmation on the same day. It is now May 17 and I haven't heard a peep from them since. - No phone number to call - No response to my message via their contact form. At this point I am wondering if I have been scammed and how bad...

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