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1.9 642 Reviews

Cricket Wireless Complaints Summary

142 Resolved
489 Unresolved
Our verdict: When using services from Cricket Wireless with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Cricket Wireless reviews & complaints 642

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R
1:12 pm EDT

Cricket Wireless Closed wireless account, still being billed.

Over 2 months ago, I called the number to close accounts on behalf of a friend who passed away. The account was closed and still is. However, the credit card account is still being billed.

Called Cricket today, they said that since the account is closed they cannot access the records to stop the billing. They said that if I could answer the security questions they might be able to help. Since my friend is dead and left no record of security questions, that is impossible.

Desired outcome: Cricket should properly close the account and credit the credit card.

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5:01 pm EDT

Cricket Wireless billing plan charges

Changed plan from 2 lines to 3 lines. First month charge should have been $90.00 instead i was $129.17. I'm on auto pay. So second month saw bill was $135.00 suppose to be $90.00 i was refunded for the second month but not the first as they refused to correct the first month over charge. The store salesperson did not make the necessary changes to my account when i added the 3rd line so left me with 2 plans. Not my fault, and they refused to credit my account the $39.00 charge because of their mistake. I'm a long time customer & they do not care, told me you get text messages telling me the billing charges. That's true but i only noticed it after the second month. How's that for customer service!

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5:54 pm EDT

Cricket Wireless Cricket Store Customer Service Rep

I live in Aurora, CO 80010, i had made this beautiful video for my boyfriend yesterday 10/11/2022 on my cell phone it was 1 hour 15 minutes and 19 seconds long. I didnt have enough GB to send the video to my boyfriend via text message. So today 10/12/2022 I decided to go get a SD card to add more storage room on my Dream 5G phone and i went to the cricket store on 10330 E Colfax Ave Aurora, CO 80010. They have horrible customer service just horrible but i went on in here any way the young lady Brianna put the SD card in my phone then i got an error message stating the SD card is not reading correctly i went back into the store spoke with Ryan he started clicking stuff on my cell phone and then the video was GONE and he couldnt find it or retreive it and thise fool gone tell me IM NOT SURE thats all he kep saying i got upset asked to other 3 worthless reps in there and same thing IM NOT SURE i got more upset started cussing and Ryan told me i had 3 minutes to get my phone and get out of the store AFTER HE DELETED MY VIDEO and refused to retreive it i went to another cricket store those ladies were not able to help me retreive the video but where more helpful and had empathy and didnt say IM NOT SURE. i called 611 tried to file a complaint and that dude just kept on repreating himself and i just hung up so now im here sending this message to corporate Cricket to file a complaint on Ryan for deleting my heart warming video and didnt give a care about getting it back. That store needs to be closed down they have horrible service everytime i go in there which is not offten. At this time id like to file a formal complaint on Ryan at this location please. At this point im ready to switch to Tmobile for a better class of customer service. That video for my boyfriend was priceless and now i have nothing for him because of stupid Ryan. Jerk! im really upset about this matter and you all needs to take action on this dude. I cant get that back its lost.

Thanks

Ernice Rattler

[protected]

Desired outcome: Action taken against this store location and Ryan please and maybe a $25.00 credit on my cricket phone bill would be wonderful.

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6:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cricket Wireless Complaint

I bought a new apple 13 iPhone and decided to return it. On September 15th they received it in the mail. I have called numerous times, each time wasting at least an hour of my time. I can not get them to give me my $911 dollars back. They just keep telling me to be patient. It's been about a month I should have seen a refund by now. They have basically stolen almost a 1000 dollars from me. They have the phone and told me I'd get a refund, but haven't keep up their promise. I'm still fighting to get money back. They are a bad company.

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1:31 pm EDT

Cricket Wireless Would like my refund. I feel like they are stealing from me.

I have been going back and forth with Cricket Wireless since August. They will not refund my money. I have never used their service, and mailed there phone back as soon as I received it from Cricket. After talking to several managers there, I was told that I would receive my refund. But is now October 10th and I have yet to receive it. Lat manager I spoke with Kevin assured that if I did not get my money back by end of week he will call me personally to take care of it. No Call. That was September 26. When I expressed how stressed out I was behind all the calls made to them, he laughed at me. It was then that I decided to go on BBB.

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mcbwolfers
Brunswick, US
Oct 11, 2022 6:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm having the same exact problem, I'm waiting for a refund of $911 dollars. They are basically stealing our money.

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TheTravelingPilgrim
Lakewood, CO, US
Oct 11, 2022 7:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of mcbwolfers

These are grounds for a class action lawsuit.

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7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cricket Wireless Paid Double for service

On September 12, 2022 our bill was paid $120. On September 14, 2022 two of our 4 phones were removed from the account. I believe the term was "ported out". We did not authorize this. On September 14, 2022 we lost service to these phones. We called and reported this to Cricket. We were told to hang in there and do nothing. These two phones did not have service for a week. In the mean time, we had 2 discover cards and one Capital one card opened in our names. We tightened all our credit down with an agency. No word from Cricket. We decided to move the other working phones to another cricket account. We were charged activation fees and fees for new sims cards (needed new phone numbers of course). We paid $111 at the Cricket store in West Branch, MI. We already had paid for a month of service September 12th but that was on the other account. I asked about getting some of the charges refunded from the service we paid on the old account. The supervisor from Cricket refused October 5, 2022. We did not get service the month we paid for why can it not be transferred to the new account. Cricket called on October 5, 2022 to tell us we could have my old phone number back. Why would I want it back? The supervisor refused to close the old account. We are not using the old account since September 16, 2022. I would like to see some of the month back that was spent on service to the old account.

Desired outcome: I would like to see some of the month back that was spent on service to the old account. we paid for service and did not receive it.

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Lisa Leimbach Martens
, US
Oct 06, 2022 4:32 pm EDT

I've been with Cricket for years but changed to Verizon for about 6 months. Bought phone from Cricket and it's been junk since I got it! I am on autopay in a family plan as a member and Cricket gave another member and me the same password! When I try to sign it it shows other family member's phone number and her phone! Now I'm losing apps and if apps aren't used they uninstall them! Now I keep getting harassed saying I need to pay bill and I even get texts every month showing it was paid! Cricket store does NOT care! I can't even change my password for Cricket now but I just got a call on Cricket but I can't answer my phone! Took phone to Cricket and they messed it up more! When I call Cricket support they say it shows I'm on autopay but they can't figure it out either.

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5:18 pm EDT

Cricket Wireless My phone never recieved on July 5 2022 and I sent them the last phone never got my phone I was insured on

My phone blacked on me I sent them the phone tracking #1Z95079V0330210367 never received it from ups so I called and they gave me another tracking # 1Zy979271300262771 and ever since then never heard anything when I called they give me the run around my name is Emily Rodriguez and my number was [protected] I also had insurance

Desired outcome: Would like my money back on phone and the month I paid for on that bill

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5:19 pm EDT

Cricket Wireless Cricket dream 5g/leshe, tasha, eric kim

Purchased phone September 2,2022.Leshe helped me. Phone defective right out the door.The way both women at the store handled it.Playing fast and loose,incognito and acting as if I did something wrong. Receipt was the reason I supposedly couldn't get an instant replacement going back twice before a weeks time. As well as speaking to customer service before going back. I understand policies and the world we live in. Make a quick buck screw the little person.It seems people/companies think money now instead of lifetime and word of mouth. No one has been helpful,no one has given a solution that works. The phone cut off on 4 people today trying to resolve the issue. Then the Warranty person as well. Too many issues, details and problems just trying to make the first call. All this trouble has not been worth it if it were given free and clear. I can't do hardly anything. There hasn't been one day the phone hasn't been problematic. Calls, text internet, not even using the phone. Shuts on and off. Over 90%power at times had to plug in just to get to turn back on. White screen, black screen, glitching on the screen while on. I can't get anything done. It has cost more than it's worth. The fifth time going to the store in Stone Mountain to get this issue resolved. Taking this time cause Leshe wasn't there and Tasha didn't offer and was reclined to do anything when Leshe wasn't available. Mysteriously unavailable. The fourth time showing up Leshe says if I don't have the receipt. No problem bring the box in. To which I left there yesterday, out of being so angry. She's a liar and a thief, that is who you employ. They both tried to lie on me. Eric Kim is absolutely useless and just receiving a paycheck. Tech support had no value. If the only option is for"me" to do a factory reset or reboot. What is the purpose of 98% of your employees? Managers, customer service, warranty department all scam artist. I was finally informed I could get a replacement before I sent this one in. Finally get ahold of Warranty department after the day is almost over. She says I have to pay for that option. Isn't even aware of my phone model after saying it at least twice. Training your customer service representative better is a must. They have to listen and be able to retain what is said. Also asking about water damage or other damage even after saying a hundred times. I walked out the door to make my first call it shut off. Very frustrating and policies should make sense. Rules aren't supposed to be in play just because or to pad the bottom line. I contacted the BBB and requested a refund. However that was before I was informed I could get a replacement before giving you this one.

Desired outcome: I need a replacement phone before returning this one. Free of charge. I also need two to three monthly fees paid for by your company. An apology would be great but if it wasn't freely and sincerely given. Keep that.

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3:35 pm EDT

Cricket Wireless Cancelled 3g service

How can one describe the quality of non service we received from cricket in Harrison Arkansas. for several months we were no longer getting any service from a one plus phone line # [protected] even though we went to the office there and were still paying $90 a month, it seemed to be no one who would help us. Finally this week we actually got an employee who is knowledgeable and told us that cricket had decided not to provide any service for 3g phones . So for several months we were paying for 3 phones when we were only getting to use 2 phones. To Top it off those wonderful people at cricket now killed the sim card for the 3rd phone after we purchased a 5 g phone and want us to pay for the cost of the new sim card and new line.

So

1 cricket never told us why we didn't have phone service when their employees should have been able to figure that out.

2. Cricket never informed us that they would no longer be providing service for 3G phones.

3. cricket cancelled our phone line so that when we did get a new $500+ phone that they now want to charge us for a new sim card and other additional fees.

If there ever was any doubt that cricket chooses to abuse it's customers then this has to be an example.

Desired outcome: it's real simple. cricket should provide a new sim card and reactivate a phone line free of charge, We still will have to drive to the cricket office 30 miles away to get that done.

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10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cricket Wireless Pahoa Hawaii

My friend was in a car accident. She sustained severe facial trauma, lost her eye, and, has some brain damage. She has difficulty interacting with people and asking the right questions, she also becomes easily agitated. When she becomes agitated the police usually get involved. Her mom and I often act as her mouth when in situations requiring talking to people.

My friend attempted to close her Cricket account several times as she had lost her phone. Cricket kept the account open and my friend continued to be billed for the next 3 months.

My friend's mom got involved and they went into the store. When the woman at the desk was told that they were there to close my friend's account the woman was rude and disrespectful towards my friend's mother. In the end, my friend and her mom were that the account had been closed and they were given a printout of this.

The following month my friend was again billed as the account remained active. My friend tried again to cancel the account online and on the phone. The account remained active. Note that this is now 4 months.

My friend asked me to go with her and talk to the people in the store. I did as she requested. We were treated in an appalling manner. The female repeatedly tried to force my friend to keep the account open. She also tried to upsale services for a phone my friend had repeatedly told her that she did not have. My friend was getting agitated. the both of us repeatedly told the female she (my friend)wants to close the account. So finally the female told us that the account had been closed. I asked for a printout, she said that they don't print out. My friend told her that she received a printout the last time she was in the store.

The other female that was there. told me that my friend could speak for herself, and for me to stay out of my friend's business. it got ugly. The same female told me to take my mutt (medical service dog) and get out of the store. When I got home I called the store asking for the number of the district manager. The female insisted on knowing why. She took my number and said that she would give it to the district manager. I never got the call.

Needless to say, the account is still active and my friend is still being billed.

Desired outcome: I want the district manager to call me. The account to be closed and the billing to be stopped and an apology, and those females to disciplined.

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6:11 pm EDT

Cricket Wireless Prepaid cellphone service.

I chose to leave Cricket because we don't get a signal at home. I switched to Twigby (it's cheaper and we get 4 bars on average) and turned off autopay just to be sure. Two days after the account was cancelled my bank account was charged.

I contacted customer service and they said Cricket doesn't have an option to refund to my card and that I would have to contact my bank. My bank was very nice about it, but didn't understand why they couldn't refund it since it was through my debit card it should have been very simple.

Very dissatisfied with their customer service.

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Gerald Wilcox
, US
Sep 13, 2022 11:45 am EDT

Customer Service refuses to answer any questions and actually hang up. Even had a Cricket sales person (manager) at the Greenville Michigan Store tried calling and Customer Service refused to answer any question on a complaint and hung up. Bill paid in full 2 weeks ago but got a email that 94 cents owed. Went to Cricket store and they couldn't find anything owed. Cricket turned off phone then said a $15 to reactivate. Cricket manager at the Greenville Michigan Store again tried calling only to refuse to answer any questions and hung up.

I HIGHLY RECOMMEND EVERYONE TO CANCEL WITH CRICKET AND FIND A NEW SERVICE.

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10:10 pm EDT

Cricket Wireless Cricket Dream 5g

I bought the Cricket Dream 5g phone new in June. About 3 weeks after buying it began shutting off and on by itself. It didn't matter if you were talking , using an APP or not using it all. I called warranty and was told yes it can be replaced. Great , so i thought. I am now on my THIRD replacement phone which by the way are all refurbished. I went into a cricket store today and asked if there is anything that can be done or even if maybe it was a SIM card issue as I felt it was ironic that 4 phones have now had the same issue. Was told no its not the SIM its the phone. Was told they get that same complaint all the time and nothing can be done about it. So I am pretty much stuck with a crappy unreliable phone that noting can be done to fix the issue. I called customer service asking of there could be some kind of exception made to where I can get a new phone just not the same type. Was told no I could keep getting replacements. This is stupid I pay money everything for their service and if i don't pay they shut it off. SO why is it fair that I have to deal with their crappy phone that they know there is an issue with ? Why cant they just make it right ?

Desired outcome: I would like the unreliable crappy phone replaced at no charge to me or a charge added to my bill with a NEW comparable phone that works

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7:57 pm EDT

Cricket Wireless Moving one line to a new account

8/8/22

I moved out of my ex boyfriends house two months ago. We shared a phone plan with each other and his child. I went to cricket and was told there would be no issue moving one line to a new account for no extra charge. I've been dealing with this for TWO MONTHS. I went into today before the bill was due. They made us pay the balance ($126 due tomorrow) for the 3 lines and still want to charge me $58 to transfer my ALREADY PAID PHONE AND NUMBER TO ANOTHER ACCOUNT. We are not closing any accounts, just opening one new one. He is keeping his number and his son's number with the address on file. I just want mine on a separate account with my new address and same number. I don't understand the complications. Two months and zero solutions after speaking with two (in person) employees and calling 611, speaking to someone and then having to ask for a supervisor. I'm furious that this is such a complicated process that should have been easily resolved. I shouldn't have to pay an extra $58 to transfer my number when there is no money owed to cricket wireless for a bill. I've already paid to activate once, I'm not doing it again. This is completely ridiculous.

Desired outcome: Move my number to a new account without paying ridiculous fees to do so.

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7:11 pm EDT

Cricket Wireless Customer service

I bought a cricket phone from Atlantic City authorized dealer due to 5g network change and was charged for a case and screen protector by dealership. In past 3 or 4 months twice went to the store asking for screen protector which they didn't had available at the time they charged me and told me they putting in order for specific model which is Motorola 5g stylus. But both time same story being ordered now. I ask them to mail it to me and was told I have to come to the store promising they will call me when it's in store but over in 4 months it didn't happen. That is very lousy customer service. It is not even expensive and why would they charge me in that case if they can't even fulfill thier verbal promises while running an authorized dealership for Atlantic City 08401 area I am so disopionted while I'm a customer for over 5 years

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8:02 pm EDT

Cricket Wireless services

to how it my concern...

I have been a Cricket customer for many years, as you can check my history on your screen.

I have automatic payment deducted from my card account, not from my bank (as you guys said that was the bank's fault...) because my account with Cricket was not linked (by routing # or account #) to the bank. you guys disconnect my account to charge me reconnection fee, this was a very low move!

My account shows automatic payments in previous months but not in the CURRENT month, so strange!

When (at the Cricket store) my agent asked if you guys would remove the reconnection fee, you guys said NO, i decided to TERMINATE my account with Cricket. I heard you said NO, I DON'T CARE...

RSSS FUNNY, the agent sales person of Cricket, who has known me for a long time, said that is going to pay the reconnection fee for me because he wants me to stay with Cricket because he still wants to see me for a long time. WOW... the seller's agent cares much more for the CUSTOMER'S RELATION than the Company itself.

I am going to stay for one more month, because of this agent, NOT because of the company's flexibility in maintaining an old stud and loyal customer.

Confusedly surprised,

Paul C. Marques [protected]

Desired outcome: care more about customers that staid than customers that lives unhappy with the comphany.

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4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cricket Wireless I'm having trouble with my phone it locks up all the time

I'm having all kinds of trouble with my phone it locks up all the time I went to the store they did not won, t to help me the manger look like he was on drugs I told him that my phone was messed up and my brother phone is the same problems he told me he could not do anything about our phones i'm tired of paying 94 dollars a month for two phones that works sometimes me and my brother needs a new phones

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5:41 pm EDT

Cricket Wireless Cricket took it upon themselves to change my phone?

I've been happy to be a cricket customer for 15 years. Why did you take it upon yourselves to change the whole operating system. You need to pay me to use it! Where is all my sensitive data that was stored in my calendars? You just couldn't leave well enough Ali e! Now I'm forced to go elsewhere. Great marketing folks. lso your customer service representTivez are the WORST. CHANGE MU PHONE BACK!

Desired outcome: Hange it back to what it was. vv: FTC, Attorney General

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3:48 pm EDT

Cricket Wireless Phone

I bought a cricket phone on July 7, 2022. I tried to return phone on July 12, 2022. She refused. Said phone was used. Said phone was cracked. (It's not) she said cord was unwrapped. She told me to call 611. I did. They wondered why she wouldn't give me a refund. I told them probably cause I'm white and she is black. I have my receipt. I have the box. I have everything. I don't want this phone and I want the refund I am entitled to. My name is Edward Paradis. 2314 Greyhawk lane sparks NV. 89431.

Desired outcome: A refund

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3:28 am EDT
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Cricket Wireless Phone suspend after 13 days

On June 9, 2022, I purchased a $30.00/monthly phone plan from Cricket Wireless. On June 28, 2022, I purchased 2 additional phones and 2 $55.00/monthly plans. On July 10. 2022, all three lines were suspended. I spoke with a representative about the 2 newest lines being suspended and was told that my billing cycle was from June 9 to July 9 and that the amount due included prorated charges for the upcoming month. When I asked why I wasn't informed when I made the purchase, I was told that Cricket Wireless is a prepaid company and I would have to pay all the charges before all three lines would be restored. What can I do about this? I paid for 30 days of service and got 13.

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4:12 pm EDT

Cricket Wireless The employees on the phone in the 611 call center

Everytime I turn around they are shutting my phone off after payment made letting someone constantly shut my phone as lost I call back they do it again they say they leave notes that no one but from my phone can do that they are letting someone constantly change my pin. Well there was a mistake some how that two of my phone's got reported stolen they said 3 days to get service back everytime I call to figure it out they do it again for another 3 days I and a tire blow no phone working when I paid 128 plus 68$ this month they keep restarting the time then the next call agent shuts my phone down in the middle of speaking with them I screen shotted it. All employees that answered over the week never did there job never made a claim to remove the phones off the block list they didn't do the job they signed up for I want my money and phones on! I have saved and made a screen shot from every call the time and dated for a laywer to file a police report as well

Desired outcome: I want to be refunded for the month I've missed for both phones I want a report done on all employees that answered and kept shutting it down it's bull man your not slick for sure this is crazy

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Cricket Wireless Customer Reviews Overview

Cricket Wireless is a popular mobile phone service provider in the United States. The company offers affordable plans with no annual contracts, unlimited data, talk, and text, and nationwide coverage. Cricket Wireless has received positive reviews from customers for its reliable service, affordable pricing, and excellent customer support.

Customers appreciate the flexibility of Cricket Wireless plans, which allow them to choose the amount of data they need each month. The company's unlimited data plans are particularly popular, as they offer high-speed data without any overage fees. Customers also appreciate the fact that Cricket Wireless does not require a credit check, making it easy for anyone to sign up for service.

Cricket Wireless has a strong network that covers most of the United States, including rural areas. Customers report that they rarely experience dropped calls or slow data speeds, even in areas with poor coverage from other carriers. The company also offers a range of affordable smartphones, including popular models from Samsung and Apple.

In terms of customer support, Cricket Wireless has received high marks from customers. The company offers support through its website, social media channels, and phone support. Customers report that representatives are knowledgeable, friendly, and helpful, and that issues are resolved quickly.

Overall, Cricket Wireless is a reliable and affordable mobile phone service provider that offers excellent value to customers. With a strong network, flexible plans, and excellent customer support, it's no wonder that the company has received positive reviews from customers.

Cricket Wireless In-depth Review

Pricing and Plans: Cricket Wireless offers a variety of affordable pricing plans that cater to different needs and budgets. Their plans are competitively priced and provide great value for money. Whether you are a light user or a heavy data consumer, Cricket Wireless has a plan that suits your requirements.

Network Coverage: Cricket Wireless operates on the reliable AT&T network, which ensures excellent coverage across the country. With their extensive network coverage, you can expect a strong and consistent signal wherever you go. Whether you are in urban areas or rural regions, Cricket Wireless has got you covered.

Customer Service: Cricket Wireless provides exceptional customer service to its users. Their customer support team is knowledgeable, friendly, and always ready to assist you with any queries or concerns. They offer various channels for customer support, including phone, email, and live chat, ensuring that you can reach out to them conveniently.

Phone Selection: Cricket Wireless offers a wide range of phones to choose from, including the latest smartphones from popular brands. Whether you are looking for an affordable budget phone or a high-end flagship device, Cricket Wireless has options for every budget and preference.

Additional Services and Features: In addition to their basic plans, Cricket Wireless offers a range of additional services and features to enhance your mobile experience. These include mobile hotspot capability, international calling options, device insurance, and more. These additional services provide added convenience and flexibility for users.

Billing and Payment Options: Cricket Wireless offers flexible billing and payment options to make it convenient for users to manage their accounts. They provide online bill payment, autopay, and in-store payment options. With their user-friendly billing system, you can easily keep track of your usage and payments.

Overall User Experience: Overall, Cricket Wireless provides a positive user experience. Their affordable plans, reliable network coverage, and excellent customer service contribute to a seamless and satisfying mobile experience. Users can enjoy the benefits of a well-established network without breaking the bank.

Pros and Cons: The pros of Cricket Wireless include affordable pricing plans, reliable network coverage, and excellent customer service. However, one potential drawback is that their data speeds may be slower compared to some competitors, especially during peak times.

Comparison with Competitors: When compared to its competitors, Cricket Wireless stands out for its affordable pricing plans and reliable network coverage. While some competitors may offer faster data speeds, Cricket Wireless provides a balance of affordability and quality service.

Recommendations and Conclusion: If you are looking for a budget-friendly wireless provider with reliable coverage and excellent customer service, Cricket Wireless is a great choice. Their affordable pricing plans and additional services make them a strong contender in the market. However, if you require lightning-fast data speeds, you may want to consider other options. Overall, Cricket Wireless offers a solid mobile experience at a competitive price.

How to file a complaint about Cricket Wireless?

### Guide on Filing a Complaint with Cricket Wireless on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Cricket Wireless in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution sought.

7. Review Before Submission:
- Ensure the complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit the complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Cricket Wireless on ComplaintsBoard.com.

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Contact Cricket Wireless customer service

Phone numbers

611 1800 274 2538

Website

www.cricketwireless.com

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Use this comments board to leave complaints and reviews about Cricket Wireless. Discuss the issues you have had with Cricket Wireless and work with their customer service team to find a resolution.