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Cox Communications

Cox Communications, Inc.

1550 W Deer Valley Rd
United States - 85027
Customer Care
1 800 234 3993
1 623 594 0505
1 623 594 1000
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Cox Communications Complaints & Reviews

Cox Communications - California, Escondido - TV Internet and Phone

Posted: 2015-10-07 by    Reviewer48563
Complaint Rating:  0 % with 0 votes
I received a mailer from Cox stating that I could receive the Cox Bronze Bundle which included 230 channels, HBO and Stars premium channels, and 50mps internet all for $99.99 a month plus fees, taxes and extras (HD/DVR) for 24 months. I was guided via chat and the chat transcript verifies my...

Cox Communications, Inc - Billing me incorrect sience first bill

Posted: 2015-09-22 by    Graciela Lopez
Complaint Rating:  0 % with 0 votes
Cox phone number member 6237766233
cox client number 001 8501 157001709
Incident begin since it was installed on July 13, 2015
Resolution bill me the incorrect amount for the months and they promised me internet deals they can not keep

Detail Descriiption

Cox Communications - False billing

Posted: 2015-08-24 by    Reviewer95201
Complaint Rating:  0 % with 0 votes
I called Cox in June regarding account number 750512-08, canceling my Niceville, FL, service as I was moving to Pennsylvania. I was told I did not have to return the modem, as it was mine. I paid my last bill of $38.98 on July 20, 2015. Since then, I have received several bills. I called Cox...

Cox Communications - Harassment

Posted: 2015-08-04 by    hhCustomer
Complaint Rating:  0 % with 0 votes
I took Cox service in 2012 with rental modem. I was been charged 6.99 every month for the same as per plan. In July 2013, I then purchased a modem from third party who was also using cox. I was unable to use that modem on my account as that modem was register to that sellers account. I then...

Cox Communications - Insulted and Threatened

Posted: 2015-05-19 by    APlatter
Complaint Rating:  0 % with 0 votes
I have been with Cox for a while now and I have never been treated so poorly by anyone in this company. I had recently moved and had my home package transferred and also upgraded it. The technician did the install and ran the cable wire from one outlet, across the hallway and used slitters to...

Cox Communications - Internet Service

Posted: 2015-05-17 by    BGarcia53
Complaint Rating:  0 % with 0 votes
Paying for 50 Mbsp Internet service with wireless capability but only receive half that on wired service and get .98 to 2.20 Mbsp on wireless rendering most of our equipment unable to use the service at all since it's always "loading" or crashes. Been having problems with this for years...

Cox Communications - Prices

Posted: 2015-03-26 by    JM1111
Complaint Rating:  100 % with 2 votes
"Highway Robbery" is the phrase to best describe Cox Communications. This company should be ashamed of itself! They realize they have a monopoly on their line of business in my area and they charge their Customers huge sums of money. I currently pay $106 per month - and this is at a "special"...

Cox Communications Baton Rouge La - Allow my Sister inlaw to change my service illegally.

Posted: 2015-03-18 by    Kimberly Gilpatrick
Complaint Rating:  0 % with 0 votes
I had applied for cable an home WiFi, i was approved i had the service 3 weeks an left the home for a bit while my Brother an His wife had a fight. When returning i was told by my sister in-law that she removed the service out of my name an put it in her.
I said Noway she did that I...

Cox Communications, Inc. - Nevada, Las Vegas - Billing errors and harassment

Posted: 2014-12-27 by    charlie bee
Complaint Rating:  0 % with 0 votes
I had problems with my internet service starting in January of 2014. I had a tech come out and he did nothing to solve the problem, I called several times and was told my modem was not picking up the signal, or that my router wasn't any good. After months of trying to get my problem solved,...

Cox Communications - Nevada, Las Vegas - Cyberstalking

Posted: 2014-11-19 by    DaretoExpose
Complaint Rating:  0 % with 0 votes
On January 2013, I received services from Cox Communication, right away I began receiving Denial of Service attack from Cox Communication. When I investigated the IP address associated with the cyber stalking, I traced the IP address to Cox Communication Security IP address 24.*.*.*. When I...

Cox Communications Inc - Georgia, Atlanta - Cox helped St Vincent De Paul drug traffickers murder an innocent man

Posted: 2014-10-16 by    Toy Poodle
Complaint Rating:  0 % with 0 votes
This whole ugly story began because one of the black drug traffickers for St. Vincent De Paul was arrested for dealing drugs on the property of Village Place apartments. June 28, 2013 a black woman named Lorraine Prenters of Village Place apartments 32 17th Street apt 320 San Diego Ca 92101...

Cox Communications Email - Email settings

Posted: 2014-09-08 by    Linda Bres
Complaint Rating:  0 % with 0 votes
I need my Email Inbox "Settings" to display 100 Items per page as Cox permits. Despite my making the change to 100 display items as per Cox directions my Email Inbox does not display 100 items. When I am able to try to contact Cox Support in the evenings (10 pm EST) I receive either...

Cox Communications - Bait & switch

Posted: 2014-07-31 by    mikenjones
Complaint Rating:  100 % with 1 votes
We are filing complain against Cox Communications for a bait & switch scam to draw customers into plans that were not initially described in the details during the sales sign up session over the phone. We are now discovering after 6 months into the contract. Long story short, we were previous...

Cox Communications - Worst business ever!

Posted: 2014-06-27 by    No longer a Cox fan!
Complaint Rating:  100 % with 1 votes
This company has got to be the worst company in the world! Two and a half months ago, my wife called Cox to switch our telephone, TV, and Internet services over to them and their "bundle" package deal. A week later a technician came to our house and informed us that there was not a "port" for...

Cox Communications - California, San Diego - ID theft / fraud

Posted: 2014-06-23 by    Strawbs787
Complaint Rating:  0 % with 0 votes
This is the 2nd time I have been charged by Cox Communications with supposedly having services which obviously someone opened from an address I lived in 14 years ago and has used all my personal identification to do this.
I got a massive bill in 11/13 and Cox eventually apologized and...

Cable TV Services - Lied to channels we would get

Posted: 2014-04-01 by    Honeybee2626
Complaint Rating:  0 % with 0 votes
We were told we could get NY Yankee Games on the Yes Network. We asked them a few times to make sure and they told us absolutely. 3 months later baseball season started and we do get the Yes channel but all Yankee games are blocked because Cox Communications does not have a contract with the...

Cox Communications - Bundle *BAIT-&-SWITCH*

Posted: 2014-02-27 by    Ace-of-Stars
Complaint Rating:  0 % with 0 votes
I wish I'd learned about this site sooner, so that I could have expressed my displeasure much earlier.

Anyway, shortly after moving to this area, I let Cox seduce me into getting their "$25 cable / $25 phone / $25 internet" bundle promotion for my household, which consists...

Cox Communications - Total bad attitude

Posted: 2014-02-06 by    acelt
Complaint Rating:  0 % with 0 votes
Had Cox for a few years and it was an ongoing fight to watch their billing as it changed willy nilly on their part. After you sign up for a product package they start taking away TV channels such as Hallmark. Then they try to make you rent more boxes in order for you to continue to get Turner...

Cox Communications - Outrageous cost for service

Posted: 2014-02-04 by    alphonsium
Complaint Rating:  0 % with 0 votes
. The organized extortion and wholesale fraud increases by this monopolistic front company within a typical corporate pattern of deception and lies, as clandestine manipulation of the cost for service escalates daily, weekly, and monthly.. I think that as the complaints against Cox grow by hundreds,...

Cox Communications - Georgia, Atlanta - bad customer service

Posted: 2013-10-14 by    Berni W
Complaint Rating:  100 % with 2 votes
Well it began on Friday night when my mom decided to purchase internet service. We called the sales department and placed an order and paid the 30 dollar install fee. We were then told that we would have service the next day, Saturday. I call on Saturday to make sure that the service is hooked...

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