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Zumba Fitness Kit, Florida Complaints & Reviews - gave credit card info to other companies

Review all Zumba Fitness Kit, Florida complaints

Zumba Fitness Kit

Posted: 2010-01-12 by

shamusmom

gave credit card info to other companies

Complaint Rating:

Company information:
Zumba
Florida
United States
Phone: 877-596-6345

Tried to order Zumba Fitness by phone. After they take your information for the order the automated system tells you about some vitimans that are $24.95 and $4.95 for shipping and the machine says say yes or press 1 to order... There is no way to say NO so they start charging your card for these every month... I had to cancel my card and file a claim with my credit card company. Love Zumba but this is a RIP OFF BIG TIME! DON'T BUY THIS PRODUCT AND GET STUCK WITH ALL THESE THINGS YOU DON'T WANT

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United States

Weight Loss Products and Programs

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17th of Aug, 2010 by

pamstep006

0 Votes

I had the same problem. Not only that, but I sent them back and now they claim that they didn't receive them. Unfortunately, I didn't keep my postal receipt and cannot prove that they were sent back. Now I cannot seem to get them to stop billing my card. I have been billed over $120.00. I am not a FAN !!!

17th of Aug, 2010 by

pamstep006

0 Votes

I had the same problem. Not only did I continue to be charged, but I sent the supplements back and now they claim that they didn't receive them. Unfortunately, I didn't keep my postal receipt and cannot prove that they were sent back. Now I cannot seem to get them to stop billing my card. I have been billed over $120.00. I am not a FAN !!!

8th of Sep, 2010 by

tx49

0 Votes

I had similar problems! When you order online, they don't show you your shopping cart before you pay for the stuff so you can approve it before spending. They charged me for TWO kits instead of one. Then, it took me a long while to find their customer service phone number (which is nowhere on the receipt they give you - a BIG CLUE to their scamming mentality!), and when I found it, I couldn't get through for days! There were many other problems with them, but the bottom line is - THEY'RE NOT A REPUTABLE COMPANY THAT IS ETHICAL IN ITS BUSINESS PRACTICES.

WATCH OUT is the best advice I can give!!!

5th of Mar, 2011 by

claudia muller1

0 Votes

I am very dissapointed, How can they ripped you off like that, I order Zumba it should have been 3 payments of 19.95 plus 12.95 shipping and handling, and I was charged 146.11 try calling no answer justa stuped ship machine. the toning sticks are supposed to be free, and they charge you for them too.

5th of Mar, 2011 by

dan-ee

0 Votes

omg i just ordered this & i think they are going to charge me for two kits bc i messed up the first one and called back to order what i wanted ! i wish i wouldve read these complaints before ordering :((

25th of Mar, 2011 by

Bednar

0 Votes

Made an order, the product never came. Was charged on my credit card. They said I would receive forms to list a refund. They never came. You can't talk to real people. They sent my order to an address I sure never gave them, or so they say. This has been going on now for almost 3 months. Still no product, no refund paperwork, no customer service. AVOID

12th of Apr, 2011 by

lvmy4kd

0 Votes

i was gonna order and put my info in but didnt hit the summit button but they still took it out so i returned it, they told me i had to pay the shippin and hadlin so they didnt give me back my full refund...THEY ARE RIP OFFS...

28th of Jun, 2011 by

yousuck!!!!!

0 Votes

I was scammed from the beginning. I called on Sunday and ordered this product. I thought I was getting a deal but I was wrong. People if you order this product DO NOT SELECT THE FREE SHOPPING FOR JUST 15.95 go the other route. Because all you are paying is them and you don't get the product right away. it comes a week and a day later. So I went to bed bath & beyond and I came across the same product for 1/2 of what i paid for online. So I canceled my order just for them to tell me that they can't stop the order and that it was my problem. So now I have to wait to the product( which i paid extra for) to come to my home just so I can refuse it just to lose the shipping and handling fee. I'm not saying Zumba is a bad product No I'm saying the company is a ripe off!!! Bed bath & beyond was 59.95 go buy it there and save yourself the headache!!! THE CUSTOMER SERVICE SUCKS!!!