My real estate agent has been trying to contact people (they keep changing) in the loss mitigation department. I would like to buy a condo but it will be a short sale. The owner has moved to Canada. Wells fargo continues to change who is working on this case and will not give out telephone or fax numbers. there is no way to communicate with them. I would never want a loan or any bussiness involvement with them.
I have been trying for almost 2 weeks to get a person or the person on the phone that did our loan midification(dummy person), Wells Fargo C/S reps they have tried to bully me into signing the loan mod, and evidently, there are no supervisors that work at this company and employees do whatever they want or don't want to do. Now don't get me wrong, I am greatful for them even working with me, but they took my note up 366.00, may not be a lot for them but for me, thats the cost of my monthly medications. I would like to discuss lowering the interest rate to bring the note down. We're negotiating right, or are we? The attitude of Wells fargo is "be thankful and take what u got, but why, lets negotiate to something I can afford. Well, no one will return any of my phone calls or faxes, maybe I will re-write the agreement that better fits my income and return it and ask for their signature...
Wells Fargo loss mitigation is just a scam where the use bait and switch tactics to try to get you to pay believing you will get a loan modification, when in fact all they are REALLY doing is collecting payments while the foreclosure moves ahead.
They are a pain in the rump, but they are (loss mitigation dept) is getting over 3200 requests a week to deal with. Since this is a cost department I'm sure Well Fargo has avoided adding people to hold down on cost. So this people have this huge workload with no incentive to hurry up and everybody they talk to pissed at them, so human nature says why care when you are overworked and underpaid.
We lost our home due to my illness. We sent letters to Wells Fargo we even tried to send a letter and tried to even contact the CEO himself. With no other option and them draining me emotionally. We had no other choice but to give the house back...I wish they would have helped us but having a forebearnce and not having to pay for several months and than trying to come up with all the behind payments was impossible..I regret them taking over our loan and would never suggest them as a mortgage provider. Their not willing to help those of us that are unable to work and live off of one income.. To all of you who are losing your home I wish you the best and know you are not the only ones. There are thousands of people just like us that are in the same boat!!
IN THE SAME BOAT WITH WFHM. TRYING TO GET MORTAGE CORRECTED BUT NOT ONE WILL EVEN LOOK AT DOING THAT. JUST KEEP SENDING ME ON AN EMOTIONAL ROLLER COASTER. NOW I HAVE CONTACTED THE ATTORNEY GENERAL IN TEXAS AND TEXAS FINANCIAL COMPLAINT ORGANIZATION. SENDING IN MONEY, THEY CANCEL THE PAYMENT PLAN EVEN IF THEY RECEIVE THE MONEY. I DID NOT ASK THEM TO BECOME MY MORTGAGE SERVICER OR WILL I EVER SUGGEST THEM AS A PROVIDER FOR ANYONE.
I HAVE CALLED INTO CSR AND WAS TRANSFERRED TO 6-8 DIFFERENT PEOPLE IN ONE NIGHT. I HOPE THAT ALL CUSTOMERS RALLY UP AND TAKE THEM OUT. THEY ARE A BIG COMPANY B UT THE BIGGER THEY ARE THE HARDER THEY FALL!!!
298 days ago by Mike Urset [
255 days ago by Kathy Pritchard [
178 days ago by Mj [