Complaint Rating:

Wells Fargo is my last choice for future mortgages. I currently have two mortgages with them, one is a rental property. I’ve had the rental loan for 7 years now. I’ve never had to pay a late fee. The tenants have until the 5th to pay, so I send out the payment to WF on the 8th. I have until the 15th according to the loan docs. Since last year they call my home at all hours, weekdays and weekends to harass me until they get the payment. They wake up my toddler and interrupt our family dinners. Whenever I talk to a rep, they are rude and condescending. I am outraged!