Complaint Rating:

Company information:
Wells Fargo Financial
St. Cloud, Minnesota
United States

We recently talked with Wells Fargo about refinancing a vehicle, we were told we were approved, but my husband and I were not thrilled with the terms and conditions - so we declined... a few days late, we thought about it again and emailed the loan officer and said we were still interested if it wasn't too late - she said come on in, THE OFFER IS STILL ON THE TABLE... so we found a babysitter and went back in - after an HOUR of sitting there waiting for paperwork and such, CIndy comes back and says we are not approved... NOTHING HAD CHANGED IN THE FEW DAYS SINCE THE LAST APPROVAL AND SHE HAD SAID THE OFFER IS STILL ON THE TABLE... we are done with them!