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1.5 1823 Reviews

Walgreens Complaints Summary

232 Resolved
1587 Unresolved
Our verdict: With Walgreens's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Walgreens reviews & complaints 1823

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9:30 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Walgreens cashier

Cashier did not ask me if I were interested in the item of the week. When I asked for the Snickers, as advertised, she became "snotty."

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1:18 pm EDT
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Walgreens discrimination againts seniors & disable.

walgreens has advertisements and a policy which states "federal and state statutes prohibit persons enrolled in a publicly funded health care program to participate in this program." the program is the walgreens prescription savings club. the statement and policy is totally incorrect. false. federal and state statutes do not prohibit. walgreens is discriminating against all medicare, medicaid and triaid persons.

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11:54 am EDT
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Walgreens feedback survey

Walgreens has the biggest scam going on where no one wins. Its the customer feedback sweepstakes. They use to have an online website where you could take the survey, but that's no longer available. On this website they even listed winners. They have had all of about 8 winners in the 4 or 5 years they have been running this so called survey to win this so called $3, 000 dollars. The phone # on the receite still works but the web site-www.walgreensfeedback.com is no longer in exsitance. For all the money they rake in, you'd think this would be on the up-and-up. Well guess what... We should all bombard their feedback 1-800# and really give them a bad rating & reputation.

KGA From MA

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T
T
Trina D Williams
, US
Oct 02, 2017 10:26 pm EDT

Urgent Time sensitive reply to Walgreens family companies withholding updates on errors found Blocking freezing medigap360 on Trina D Williams & Isaac Williams Jr. Household Family members permanent publisher Clearing Claim check process payments address 5013 Antioch St.Marrero, Louisiana 70072 urgent time sensitive reply from Walgreens family of companies update and correct now on 10/02/2017
#218378 Errors found on sergeant Trina Daniels Williams class verification and permanent public publisher address 5013 Antioch St. Marrero, Louisiana 70072

Today at 21:07 Trinawilliams45
Open
Urgent Time sensitive reply from Laurie Maschek, Adam Alvin, Alaraby Johnson, ahmattews@iba.edu South central region district fraudulently and illegally advertising false public errors found on Isaac Williams Jr . Born 09/18/1970 wife Trina D Williams Born 02/24/1969 Credit incentives Medicare and Medicaid, withholding delivering tax disclosures Publisher Clearing Homeowners property permanent address 5013 Antioch St. Marrero, Louisiana 70072 update and correct errors now 10/02/2017 Trina D Williams is an excellent professional organized executive director developer continues education in financial Happy married to Isaac Williams Jr. Two Daughters, 2 adopted step children and a total of 5 grandchildren, retired sergeant from Louisiana department of corrections, retired property manager from Public Storage st. Charles Ave. New Orleans Louisiana 70123, retired child youth developer coach from Catholic Charities of America and Hope Haven Barataria Boulevard, Marrero 70072 and sick a cell, mentally challenging Home management at Bell Chase paddle house, Rescare, Progressive and Allied Healthcare RE: Urgent Time Sensitive Reply from Brandi Stern errors found to fraudulently advertising illegally withholding check claims payments process taxpayers income tax errors found on Trina D Williams Born 02/24/1969 and Husband Isaac Williams Jr. Born 09/18/1970 and Household Family members Causing identities theft, mail fraud and tax credits incentives reversal causing kickbacks to deprive disclosures delivery to Homeowners fully covered protected disaster recovery permanent address 5013 Antioch St. Marrero, Louisiana 70072 update public records now on 10/02/2017 thus said the The Lord Jesus Christ I'm real and sees all that has been done causing discriminating against withholding the right to know violating constitutional rights Sent from Yahoo Mail on Android On Thu, Feb 6, 2014 at 1:10 PM, Brandi Stern wrote: Hello It sounds like you are requesting copies of your FMLA documentation. You should follow up with Public Storage leave of absence administrator, The Hartford [protected]. Thank you. Best Regards, Brandi Brandi Stern Employee Relations Manager Public Storage 701 Western Avenue Glendale, CA [protected] Telephone:818.244.8080 Ext 1447 Fax : [protected] Email: bstern@publicstorage.com Show more Sent from Yahoo Mail on Android On Wed, Aug 15, 2012 at 1:53 PM, Alaraby Johnson wrote: To Whom It May Concern: I no longer represent Ms. Trina Williams for any legal matter whatsoever. I am not her attorney or legal counsel. Please call with any questions you may have. On Wed, Aug 15, 2012 at 1:39 PM, Trina Williams wrote: I Trina Williams called Sedgwick claim concerning file # [protected]-001 Spoke to adjuster Karen Fletch she begin conversation by informing me that she could not talk to me because I was repenting by an attorney I assumed everything was over with . called Attorney Alaraby Johnson asked what was going on . She just informed me to write a letter saying she is no long repenting me ( Trina Williams ) . I have also contacted the necessary individuals to review all information concerning case. As of 08/15/2012 Trina Williams will repent her on self . My you be Bless and My God be with . Thanks Trina Williams [protected] CC; Sedgwick CMS ( Karen Fletcher) 6214 3rd Ave Alaraby Johnson Marrero LA, 70072 LA State commission -- ALARABY JOHNSON Law Offices of Alaraby Johnson 938 Lafayette Street Suite 507 New Orleans, LA 70113 Phone [protected] Fax: [protected] This communication, including attachments, is confidential, may be subject to legal privileges, and is intended for the sole use of the addressee. Any use, duplication, disclosure or dissemination of this communication, other than by the addressee, is prohibited. If you have received this communication in error, please notify the sender immediately and delete or destroy this communication and all copies. Sent from Yahoo Mail on Android On Tue, Sep 17, 2013 at 4:54 PM, Adam Avin wrote: Trina: Please see the attached deposition taken at my office in the BFI suit. Thx. K. Adam Avin IRPINO, AVIN, HIGGINS & HAWKINS 2216 Magazine St. New Orleans, LA 70130 Tel: [protected] Fax: [protected] THIS EMAIL MESSAGE IS FOR THE SOLE USE OF THE INTENDED RECIPIENT(S) AND MAY CONTAIN CONFIDENTIAL AND PRIVILEGED INFORMATION. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE CONTACT THE SENDER BY REPLY EMAIL AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. -----Original Message----- From: Trina Williams [mailto:trinawilliams45@yahoo.com] Sent: Tuesday, September 17, 2013 11:22 AM To: Adam Avin Subject: Trina Williams v BFI waste firm file number TW 1286 Settlement of 13, 000.00 with 5, 200.00 @40% said filed a law sue. Mr. Adam I would really like to have those papers that I requested concerning deposition that was conducted @your office the court reporter was a lady and the person that was asking the questions was from BFI so you said . I need this information a s soon as possible. Thanks beable Trina Williams Sent from Yahoo Mail on Android On Wed, Nov 23, 2011 at 8:50 AM, Laurie Maschek wrote: It is not blank. I checked it before it was sent. Please check it again. From: Trina Williams [mailto:trinawilliams45@yahoo.com] Sent: Tuesday, November 22, 2011 11:14 PM To: lauriem@lauriemaschek.com; Adam avin Subject: Laurie( Terminated )Trina Williams Laurie, The certified letter
Comments
Avatar
Trinawilliams45 Today at 21:07
Urgent Time sensitive reply from Laurie Maschek, Adam Alvin, Alaraby Johnson, ahmattews@iba.edu South central region district fraudulently and illegally advertising false public errors found on Isaac Williams Jr . Born 09/18/1970 wife Trina D Williams Born 02/24/1969 Credit incentives Medicare and Medicaid, withholding delivering tax disclosures Publisher Clearing Homeowners property permanent address 5013 Antioch St. Marrero, Louisiana 70072 update and correct errors now 10/02/2017
Trina D Williams is an excellent professional organized executive director developer continues education in financial Happy married to Isaac Williams Jr. Two Daughters, 2 adopted step children and a total of 5 grandchildren, retired sergeant from Louisiana department of corrections, retired property manager from Public Storage st. Charles Ave. New Orleans Louisiana 70123, retired child youth developer coach from Catholic Charities of America and Hope Haven Barataria Boulevard, Marrero 70072 and sick a cell, mentally challenging Home management at Bell Chase paddle house, Rescare, Progressive and Allied Healthcare

RE: Urgent Time Sensitive Reply from Brandi Stern errors found to fraudulently advertising illegally withholding check claims payments process taxpayers income tax errors found on Trina D Williams Born 02/24/1969 and Husband Isaac Williams Jr. Born 09/18/1970 and Household Family members Causing identities theft, mail fraud and tax credits incentives reversal causing kickbacks to deprive disclosures delivery to Homeowners fully covered protected disaster recovery permanent address 5013 Antioch St. Marrero, Louisiana 70072 update public records now on 10/02/2017 thus said the The Lord Jesus Christ I'm real and sees all that has been done causing discriminating against withholding the right to know violating constitutional rights
Sent from Yahoo Mail on Android

On Thu, Feb 6, 2014 at 1:10 PM, Brandi Stern
wrote:
Hello

It sounds like you are requesting copies of your FMLA documentation. You should follow up with Public Storage leave of absence administrator, The Hartford [protected]. Thank you.

Best Regards,

Brandi

Brandi Stern

Employee Relations Manager

Public Storage

701 Western Avenue

Glendale, CA [protected]

Telephone:818.244.8080 Ext 1447

Fax : [protected]

Email: bstern@publicstorage.com

Show more

Sent from Yahoo Mail on Android

On Wed, Aug 15, 2012 at 1:53 PM, Alaraby Johnson
wrote:
To Whom It May Concern:

I no longer represent Ms. Trina Williams for any legal matter whatsoever. I am not her attorney or legal counsel.

Please call with any questions you may have.
On Wed, Aug 15, 2012 at 1:39 PM, Trina Williams wrote:
I Trina Williams called Sedgwick claim concerning file # [protected]-001 Spoke to adjuster Karen Fletch she begin conversation by informing me that she could not talk to me because I was repenting by an attorney I assumed everything was over with . called Attorney Alaraby Johnson asked what was going on . She just informed me to write a letter saying she is no long repenting me ( Trina Williams ) . I have also contacted the necessary individuals to review all information concerning case. As of 08/15/2012 Trina Williams will repent her on self . My you be Bless and My God be with .
Thanks
Trina Williams
[protected] CC; Sedgwick CMS ( Karen Fletcher)
6214 3rd Ave Alaraby Johnson
Marrero LA, 70072 LA State commission

--
ALARABY JOHNSON
Law Offices of Alaraby Johnson
938 Lafayette Street
Suite 507
New Orleans, LA 70113
Phone [protected]
Fax: [protected]

This communication, including attachments, is confidential, may be subject to legal privileges, and is intended for the sole use of the addressee. Any use, duplication, disclosure or dissemination of this communication, other than by the addressee, is prohibited. If you have received this communication in error, please notify the sender immediately and delete or destroy this communication and all copies.

Sent from Yahoo Mail on Android

On Tue, Sep 17, 2013 at 4:54 PM, Adam Avin
wrote:
Trina:

Please see the attached deposition taken at my office in the BFI suit. Thx.

K. Adam Avin
IRPINO, AVIN, HIGGINS & HAWKINS
2216 Magazine St.
New Orleans, LA 70130
Tel: [protected]
Fax: [protected]

THIS EMAIL MESSAGE IS FOR THE SOLE USE OF THE INTENDED RECIPIENT(S) AND MAY CONTAIN CONFIDENTIAL AND PRIVILEGED INFORMATION. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE CONTACT THE SENDER BY REPLY EMAIL AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE.

-----Original Message-----
From: Trina Williams [mailto:trinawilliams45@yahoo.com]
Sent: Tuesday, September 17, 2013 11:22 AM
To: Adam Avin
Subject: Trina Williams v BFI waste firm file number TW 1286

Settlement of 13, 000.00 with 5, 200.00 @40% said filed a law sue. Mr. Adam I would really like to have those papers that I requested concerning deposition that was conducted @your office the court reporter was a lady and the person that was asking the questions was from BFI so you said . I need this information a s soon as possible. Thanks beable Trina Williams

Sent from Yahoo Mail on Android

On Wed, Nov 23, 2011 at 8:50 AM, Laurie Maschek
wrote:
It is not blank. I checked it before it was sent. Please check it again.

From: Trina Williams [mailto:trinawilliams45@yahoo.com]
Sent: Tuesday, November 22, 2011 11:14 PM
To: lauriem@lauriemaschek.com; Adam avin
Subject: Laurie( Terminated )Trina Williams

Laurie, The certified letter

T
T
Trina D Williams
, US
Oct 02, 2017 10:20 pm EDT

Walgreens family of companies fraudulently and illegally withholding Errors found on medigap360 claims check process payments permanent mailing address of Trina Daniels Williams, Isaac Williams Jr and Household members children and grandchildren address 5013 Antioch St. Marrero, Louisiana 70072 update and correct now on 10/02/2017

#218378 Errors found on sergeant Trina Daniels Williams class verification and permanent public publisher address 5013 Antioch St. Marrero, Louisiana 70072

Today at 21:07 Trinawilliams45
Open
Urgent Time sensitive reply from Laurie Maschek, Adam Alvin, Alaraby Johnson, ahmattews@iba.edu South central region district fraudulently and illegally advertising false public errors found on Isaac Williams Jr . Born 09/18/1970 wife Trina D Williams Born 02/24/1969 Credit incentives Medicare and Medicaid, withholding delivering tax disclosures Publisher Clearing Homeowners property permanent address 5013 Antioch St. Marrero, Louisiana 70072 update and correct errors now 10/02/2017 Trina D Williams is an excellent professional organized executive director developer continues education in financial Happy married to Isaac Williams Jr. Two Daughters, 2 adopted step children and a total of 5 grandchildren, retired sergeant from Louisiana department of corrections, retired property manager from Public Storage st. Charles Ave. New Orleans Louisiana 70123, retired child youth developer coach from Catholic Charities of America and Hope Haven Barataria Boulevard, Marrero 70072 and sick a cell, mentally challenging Home management at Bell Chase paddle house, Rescare, Progressive and Allied Healthcare RE: Urgent Time Sensitive Reply from Brandi Stern errors found to fraudulently advertising illegally withholding check claims payments process taxpayers income tax errors found on Trina D Williams Born 02/24/1969 and Husband Isaac Williams Jr. Born 09/18/1970 and Household Family members Causing identities theft, mail fraud and tax credits incentives reversal causing kickbacks to deprive disclosures delivery to Homeowners fully covered protected disaster recovery permanent address 5013 Antioch St. Marrero, Louisiana 70072 update public records now on 10/02/2017 thus said the The Lord Jesus Christ I'm real and sees all that has been done causing discriminating against withholding the right to know violating constitutional rights Sent from Yahoo Mail on Android On Thu, Feb 6, 2014 at 1:10 PM, Brandi Stern wrote: Hello It sounds like you are requesting copies of your FMLA documentation. You should follow up with Public Storage leave of absence administrator, The Hartford [protected]. Thank you. Best Regards, Brandi Brandi Stern Employee Relations Manager Public Storage 701 Western Avenue Glendale, CA [protected] Telephone:818.244.8080 Ext 1447 Fax : [protected] Email: bstern@publicstorage.com Show more Sent from Yahoo Mail on Android On Wed, Aug 15, 2012 at 1:53 PM, Alaraby Johnson wrote: To Whom It May Concern: I no longer represent Ms. Trina Williams for any legal matter whatsoever. I am not her attorney or legal counsel. Please call with any questions you may have. On Wed, Aug 15, 2012 at 1:39 PM, Trina Williams wrote: I Trina Williams called Sedgwick claim concerning file # [protected]-001 Spoke to adjuster Karen Fletch she begin conversation by informing me that she could not talk to me because I was repenting by an attorney I assumed everything was over with . called Attorney Alaraby Johnson asked what was going on . She just informed me to write a letter saying she is no long repenting me ( Trina Williams ) . I have also contacted the necessary individuals to review all information concerning case. As of 08/15/2012 Trina Williams will repent her on self . My you be Bless and My God be with . Thanks Trina Williams [protected] CC; Sedgwick CMS ( Karen Fletcher) 6214 3rd Ave Alaraby Johnson Marrero LA, 70072 LA State commission -- ALARABY JOHNSON Law Offices of Alaraby Johnson 938 Lafayette Street Suite 507 New Orleans, LA 70113 Phone [protected] Fax: [protected] This communication, including attachments, is confidential, may be subject to legal privileges, and is intended for the sole use of the addressee. Any use, duplication, disclosure or dissemination of this communication, other than by the addressee, is prohibited. If you have received this communication in error, please notify the sender immediately and delete or destroy this communication and all copies. Sent from Yahoo Mail on Android On Tue, Sep 17, 2013 at 4:54 PM, Adam Avin wrote: Trina: Please see the attached deposition taken at my office in the BFI suit. Thx. K. Adam Avin IRPINO, AVIN, HIGGINS & HAWKINS 2216 Magazine St. New Orleans, LA 70130 Tel: [protected] Fax: [protected] THIS EMAIL MESSAGE IS FOR THE SOLE USE OF THE INTENDED RECIPIENT(S) AND MAY CONTAIN CONFIDENTIAL AND PRIVILEGED INFORMATION. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE CONTACT THE SENDER BY REPLY EMAIL AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE. -----Original Message----- From: Trina Williams [mailto:trinawilliams45@yahoo.com] Sent: Tuesday, September 17, 2013 11:22 AM To: Adam Avin Subject: Trina Williams v BFI waste firm file number TW 1286 Settlement of 13, 000.00 with 5, 200.00 @40% said filed a law sue. Mr. Adam I would really like to have those papers that I requested concerning deposition that was conducted @your office the court reporter was a lady and the person that was asking the questions was from BFI so you said . I need this information a s soon as possible. Thanks beable Trina Williams Sent from Yahoo Mail on Android On Wed, Nov 23, 2011 at 8:50 AM, Laurie Maschek wrote: It is not blank. I checked it before it was sent. Please check it again. From: Trina Williams [mailto:trinawilliams45@yahoo.com] Sent: Tuesday, November 22, 2011 11:14 PM To: lauriem@lauriemaschek.com; Adam avin Subject: Laurie( Terminated )Trina Williams Laurie, The certified letter
Comments
Avatar
Trinawilliams45 Today at 21:07
Urgent Time sensitive reply from Laurie Maschek, Adam Alvin, Alaraby Johnson, ahmattews@iba.edu South central region district fraudulently and illegally advertising false public errors found on Isaac Williams Jr . Born 09/18/1970 wife Trina D Williams Born 02/24/1969 Credit incentives Medicare and Medicaid, withholding delivering tax disclosures Publisher Clearing Homeowners property permanent address 5013 Antioch St. Marrero, Louisiana 70072 update and correct errors now 10/02/2017
Trina D Williams is an excellent professional organized executive director developer continues education in financial Happy married to Isaac Williams Jr. Two Daughters, 2 adopted step children and a total of 5 grandchildren, retired sergeant from Louisiana department of corrections, retired property manager from Public Storage st. Charles Ave. New Orleans Louisiana 70123, retired child youth developer coach from Catholic Charities of America and Hope Haven Barataria Boulevard, Marrero 70072 and sick a cell, mentally challenging Home management at Bell Chase paddle house, Rescare, Progressive and Allied Healthcare

RE: Urgent Time Sensitive Reply from Brandi Stern errors found to fraudulently advertising illegally withholding check claims payments process taxpayers income tax errors found on Trina D Williams Born 02/24/1969 and Husband Isaac Williams Jr. Born 09/18/1970 and Household Family members Causing identities theft, mail fraud and tax credits incentives reversal causing kickbacks to deprive disclosures delivery to Homeowners fully covered protected disaster recovery permanent address 5013 Antioch St. Marrero, Louisiana 70072 update public records now on 10/02/2017 thus said the The Lord Jesus Christ I'm real and sees all that has been done causing discriminating against withholding the right to know violating constitutional rights
Sent from Yahoo Mail on Android

On Thu, Feb 6, 2014 at 1:10 PM, Brandi Stern
wrote:
Hello

It sounds like you are requesting copies of your FMLA documentation. You should follow up with Public Storage leave of absence administrator, The Hartford [protected]. Thank you.

Best Regards,

Brandi

Brandi Stern

Employee Relations Manager

Public Storage

701 Western Avenue

Glendale, CA [protected]

Telephone:818.244.8080 Ext 1447

Fax : [protected]

Email: bstern@publicstorage.com

Show more

Sent from Yahoo Mail on Android

On Wed, Aug 15, 2012 at 1:53 PM, Alaraby Johnson
wrote:
To Whom It May Concern:

I no longer represent Ms. Trina Williams for any legal matter whatsoever. I am not her attorney or legal counsel.

Please call with any questions you may have.
On Wed, Aug 15, 2012 at 1:39 PM, Trina Williams wrote:
I Trina Williams called Sedgwick claim concerning file # [protected]-001 Spoke to adjuster Karen Fletch she begin conversation by informing me that she could not talk to me because I was repenting by an attorney I assumed everything was over with . called Attorney Alaraby Johnson asked what was going on . She just informed me to write a letter saying she is no long repenting me ( Trina Williams ) . I have also contacted the necessary individuals to review all information concerning case. As of 08/15/2012 Trina Williams will repent her on self . My you be Bless and My God be with .
Thanks
Trina Williams
[protected] CC; Sedgwick CMS ( Karen Fletcher)
6214 3rd Ave Alaraby Johnson
Marrero LA, 70072 LA State commission

--
ALARABY JOHNSON
Law Offices of Alaraby Johnson
938 Lafayette Street
Suite 507
New Orleans, LA 70113
Phone [protected]
Fax: [protected]

This communication, including attachments, is confidential, may be subject to legal privileges, and is intended for the sole use of the addressee. Any use, duplication, disclosure or dissemination of this communication, other than by the addressee, is prohibited. If you have received this communication in error, please notify the sender immediately and delete or destroy this communication and all copies.

Sent from Yahoo Mail on Android

On Tue, Sep 17, 2013 at 4:54 PM, Adam Avin
wrote:
Trina:

Please see the attached deposition taken at my office in the BFI suit. Thx.

K. Adam Avin
IRPINO, AVIN, HIGGINS & HAWKINS
2216 Magazine St.
New Orleans, LA 70130
Tel: [protected]
Fax: [protected]

THIS EMAIL MESSAGE IS FOR THE SOLE USE OF THE INTENDED RECIPIENT(S) AND MAY CONTAIN CONFIDENTIAL AND PRIVILEGED INFORMATION. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE CONTACT THE SENDER BY REPLY EMAIL AND DESTROY ALL COPIES OF THE ORIGINAL MESSAGE.

-----Original Message-----
From: Trina Williams [mailto:trinawilliams45@yahoo.com]
Sent: Tuesday, September 17, 2013 11:22 AM
To: Adam Avin
Subject: Trina Williams v BFI waste firm file number TW 1286

Settlement of 13, 000.00 with 5, 200.00 @40% said filed a law sue. Mr. Adam I would really like to have those papers that I requested concerning deposition that was conducted @your office the court reporter was a lady and the person that was asking the questions was from BFI so you said . I need this information a s soon as possible. Thanks beable Trina Williams

Sent from Yahoo Mail on Android

On Wed, Nov 23, 2011 at 8:50 AM, Laurie Maschek
wrote:
It is not blank. I checked it before it was sent. Please check it again.

From: Trina Williams [mailto:trinawilliams45@yahoo.com]
Sent: Tuesday, November 22, 2011 11:14 PM
To: lauriem@lauriemaschek.com; Adam avin
Subject: Laurie( Terminated )Trina Williams

Laurie, The certified letter

F
F
fam143
New Haven, US
Jul 15, 2011 2:12 am EDT

Here are the rules read and you will see the dates of the winner and gwt a list if the winners, I was upset for a second too untill i read all the info lol now i feel better --->>https://www.loyaltysurvey.com/walgreens/SweepStakesRules.aspx?lang=en-US

K
K
KixStar
Your mom, US
Jun 23, 2010 11:56 am EDT

It's chumps like you who are too greedy to call and leave real feedback that make companies stop paying out promotions like that.

Besides that, there's a chance that the person who updates the "winners" just hasn't done so in a while. Call 1-800-WALGREENS and ask for a list of winners if you're that concerned about it.

ComplaintsBoard
M
4:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walgreens price

Walgreens ad said prices are good June 20 - 26, 2010, and the top left corner of the back page said "One Gallon Milk, $2.59." We went to Walgreens in Mitchell, SD, today, June 21, for two gallons of 1% milk. They only had one, so we took one skim and one 1% to the counter. The clerk rang up $5.94. We said that was too much. She said that only one kind was on sale. We said to give us one gallon. She charged $2.99 plus tax for one. We left without any after making a special stop for milk.

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S
S
Sandra Preston
Boones Mill, US
Nov 27, 2009 6:12 pm EST

I just purchased three bottles of LorAnn Gourmet Oils from Walgreens and they charged me an outlandish price of $2.79 per 1 fl dram bottle. Because they only had about 5 bottles I then checked out a competitor who had some of the flavors I needed and they had the same bottles for $1.15 each. What is the oproblem here. They then proceeded to see what flavors I needed that they did not have and said they would order and have it in store in three days, That is the kind of customer service I like.

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Laura Mayclin
Plankinton, US
Mar 10, 2010 3:05 pm EST

I have shopped at this store several times and each time there is at least one item that rings up more at the register than is marked. Last time I was there, I purchased two items and they both rung up more at register; when I bring this to clerks attention they are very good about giving me the right price. I don't know why this happens, but doesn't make shopping there a very good experience

C
C
Croccifixio
Scottsdale, US
Aug 29, 2013 5:49 pm EDT

I shop at walgreens all the time and about 95-98 % of the time I have to return to get a refund for being over charged. With their sales ads they leave the old one up and overlap sales and point programes to the piont they are not even sure of the right price. I keep every thing when shopping at walgreens From the box items come in to even piece of paper becaue 98% of the time It stops working within the first day or two after buying anything. I make some many returns to exchange It like walgreens buys the Cheapest stuff they can hoping that maybe 10-40% of people will return and the others will just fail to return the items, I have run across times and time again were sales ads running and they will cover the one ad with a different one and ring a third one up. Its Crazy to try and keep up with the bait and switch at walgreens. If you go into exchance/return items I think they hope you do not have your sales receipt so they can give you store credit that is always less than what you paid. I have over 1 maybe even 2 years worth of Receipts from walgreens. I may shop their but I look at even items as its being ring up and will stop them if I see the wrong price and even go over even item on the chech before paying for anything 9 out 10 times I am over charged one time it was over 15.00 And I had to get mangers and even they tried to tell me I was Wrong after 10 minutes and me showing them the photos even each item showing the cost an what also the photo of the screen showing what they say is the price and Holding up the line No giving in at all they Finally just said fine give it to him for that price and move on. I even said to myself and a couple of Friends later I wish the police would look into the Crimes and thefts of customers at walgreens becaues walgreens should have the FIB charging them with Organized Crime and Stromg arm Robbery Hell if you look at it walgreens is nothing more then a Rip off place. Only thing walgreens cares about is $$$$ Not in the Quality of the items they sell or their Customers and as for the poor sorry people that work their. If you do not like being treated like a slave and scub well then do not work at walgreens that Is what I have heard from 20 plus works even a few mangers. But if you do shop at walgreens keep that sales receipt because 9 out 10 times that item will not work or is bad and as for their new deli foods and well food products buy at your own health risks most of that stuff is not handled safely at all. I have gotten Ice cream and over the last 10 times I had to return it becaue it had been let out to and melted than placed back in the freezer. I have even had to return ice cream that was eaten out of And I did not know someone took about ten bits out of the continer than I guess placed it back in the freezer. So I tell eveyone I can about what I have goen throw at walgreens and make sure they over look even thing Scond guesss qand ask if it seems wrong and looks cheap well do not by it from wagreens because one trip to walgreens will turn into two or three. They buy cheap stuff and mark it up and hope that 50% of people fail to return the items for refunds that is how they stay open and running...

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seriouslytho
, US
Sep 04, 2011 5:45 am EDT

NO ONE CURRRRRRRRR

L
L
late shopper
St. Louis, US
May 15, 2010 9:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

4/19/10 -I purchased with a RX -- FUROSEMIDE 20 MG TABLETS - QTY 30 -AND THE CHARGE WAS $11.99.

5/14/10 Purchased from Shop N Save the same Furosemide 20 Mg. Qty30 for $4.33

5/15/10--Looking on the web the cost at Wal Mart would have been $4.00.

I never thought Walgreens would have this much of a discrepency in price. I can see from now on I will be going to Wal Mart for all my prescriptions, at least I won't need to shop around when needing a prescription filled.

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7:47 am EDT

Walgreens highly overpriced products

Just an observation - the cost of a 90 day supply of Pravastatin 40 mg is $167.99 @ Walgreen's and $10.00 @ Walmart. Guess where I'm getting my prescriptions from now on.

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M78chester
Temple Terrace, US
Jul 11, 2010 1:54 pm EDT

FYI, and I don't work at Walgreens, but anyone with common sense can understand that Walgreens (a national company) versus walmart (an international MULTI-BILLION) company--yes--multi-billionaire company can provide medicines that cheap. I also know people who work at Walmart, some who have been there for a decade or longer, who still get barely above minimum wage.

Hopefully people like you never have to work there.

I just think this was stupid to post on here. It's not really bad service. It's just Coporate America at it's best. Again, shortage of hours and higher prices, not employees fault. Blame the greedy corporate people who make those decisions.

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6:00 pm EDT
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Walgreens 3000. survey

walgreens has been doing a $3000.00 survey for many many mouths and never name a winner ! I do this survey at least 5 times a week and I would at lease like them to name a winner so I know this is not a scam! and Im not wasting my time !

thank you
Keven Carmichael

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WhoCaresAboutYou?
Patchouge, US
Jun 22, 2010 4:20 pm EDT
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You honestly think they care if you know? Besides - Walgreens is ALL OVER THE US. You don't have much of a chance to win if there are 1, 000, 000 other people taking that same survey 5 times a week.

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4:24 pm EDT
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Walgreens very poor customer service

This store needs to be secretly shopped by management (an African-American woman would be the best covert person) because the reps in this store are unmotivated, inattentive, and rude! There has not ever been a time that I have left this store feeling as though I have received good service. It is as though the workers in this store resent me as a customer, for I represent work for them. Please, please take this complaint seriously, as mine is not the only one I have heard in my neighborhood!
Thank you,
Linda

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KixStar
Your mom, US
Jun 19, 2010 7:03 pm EDT

You've had the problem several times and continue to shop there? Mkay.

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11:17 am EDT

Walgreens zero customer service

On June 8, 2010, I went to the Walgreens at 755 Broadway, Brooklyn, NY 11206 to buy eye drops. They were locked behind a panel. I asked a worker to get me the eyedrops. He pressed a call button and walked away without saying anything. An automated announcement was made over the loudspeaker asking for help. No one came. The announcement kept repeating. I waited 15 minutes. No one came. I went to the register. The cashier was busy texting on her cellphone. I asked to speak to the manager. She told me to wait. After waiting 10 minutes for the manager, I asked the cashier what the manager's name was. It was Miss Mays. I walked around the entire store calling out her name. I asked everyone in the pharmacy dept, the security guard. I walked around for 5 minutes calling out her name before she finally came up from downstairs. I told her that locking merchandise up and not having anyone around with the key prevents shoppers from buying anything. I told her that Walgreens is understaffed. The workers are poorly trained, unfriendly and unhelpful. I told that no one on the staff was doing any visible work and a paying customer had to resort to walking around the store calling out the manager's name. Miss Mays was not particularly helpful and did not apologize. I am totally outraged that it was necessary to wait one half hour to get the merchandise I needed. I will never shop at Walgreens again for the remainder of my life and I will encourage my friends, family, co-workers and neighbors to stay away from Walgreens. I will also publish my story on as many internet websites as I can.

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kari7385
Earlville, US
Jun 10, 2010 12:35 pm EDT
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what a ###. US schools need to start teaching a "how to be nice" course

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9:21 am EDT

Walgreens never thought that a company like walgreens would resort to such underhanded business

I picked up a 3 month supply of non generic medication paid the high price for my pills, when I got home and opened the pills they were not the usual color or shape...so I returned to the pharmacy to get some answers, the girl behind the counter was adament that they were just made by another manufacturer... I was not convinced and wanted assurance that I was not getting generic ...well, a very nice pharmacist finally came to my rescue and changed the pills to the correct ones...not only did they expect me to believe that the generic pills were what I received but also were charging me for non generic...I have heard of these types of switches...never thought that a company like Walgreens would resort to such underhanded business.

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Elyk
Everett, US
Jun 24, 2010 12:38 am EDT

Have worked in a walgreens pharmacy before - occasionally they will have bottles from the same manufacturer, but the manufacturer will have changed the appearance of the drug for whatever reason. What probably happened is they have two bottles from the same manufacturer and you received one that looked different than you are used to. Then they filled it from the other bottle after you asked about it.

It's also possible that the doctor wrote that a generic version was acceptable, although I don't recall if the pharmacy has to ask which you prefer, or if it depends on the prescription itself.

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12:17 pm EDT
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Walgreens computer illiterate pharmacist

I have been trying to get a simple prescription for Androgel filled for the past 2 weeks now, but the pharmacist there is so computer illiterate that they jacked up the paperwork and caused my insurance company to deny payment for it. Instead of asking my doctor to call my insurance company to get "prior authorization" he asked for a refill instead. I already had a refill but now there is a second one, and then a third and who knows how many have been entered in by now by this nut. When I called to complain about this, a pharmacist said that I just didn't "understand" her explanation of the problem because I was on so much medication and that it was making me confused. I was asking the sociopath to fix my prescription, not to give me her version of why it wasn't her fault. Plus, I could really do with out the insults. The worst part is that my doctor said they have never had any contact with this pharmacist over the matter, so I figure she is just insane. I called the Walgreens corporate office and they are looking into it. Is this something I could win a lawsuit over?

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Update by Scamcushion
Jun 08, 2010 1:16 pm EDT

I just spoke to the Walgreens pharmacy manager at that store and he verified that mistakes were made by his store as well as my doctor's office, simple clerical mistakes because of people rushing and not taking the time to read anything. Scary. This isn't McDonalds here, I'm not talking about too much ketchup on my burger, this isn't the place for people to not pay attention.

As Tired_of_Stupid said, if only we could sue people for being stupid... Is it just me, or wouldn't you think that pharmacies would have better information handling than this in 2010? I mean, did we go into some kind of backward time warp where oil companies drill in the ocean with no safeguards, banks gamble all our money away, and pharmacies don't read doctor's messages...

Update by Scamcushion
Jun 08, 2010 12:48 pm EDT

Now, I'll be the first to agree that pharmacists are under alot of stress, probably more so than many other professions, but when you decide to take the job, and the heat that comes with it, you can't take it out on the customers. The incurable spreading neuropathy that I have is painful enough without having to suffer insults from a Walgreens pharmacist.

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Walgreens employee

I have noticed as an employee that when you work your butt off and do everything you can for a company that they bite you in the ###. Management only cares about what you can do for them and doesn't care how it affects you but god forbid anything they need they sure get it. Its all bull**** and I totally see why the company is going down the drain.. Maybe if they treat there employees right, just maybe they wouldnt be so angry and enjoy doing there job. So to all the people complaining about the company, try working for them...

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Louise
VA Beach, US
Feb 10, 2010 2:21 pm EST

Was just in this store not even an hour ago. Was standing in line to check out. Only one register was open. There were 2 people in the line in front of me and one lady behind me. The customer that was being checked out had 2 or 3 separate orders and coupons, which was taking longer. We had probably been standing in line 5 minutes when a male & female walked up to another employee in the store and asked if she was going to check them out. (Also this couple had just walked in the store while all of us were already waiting in line). The female employee said she would and the lady behind me spoke up and asked if she was going to take us first, as we were already in line. She said she would after she checked them out, as he was an employee. I spoke up and said it didn't matter if he was an employee, we were customers and were already waiting in line when they walked in. She then told the couple to go to the cosmetics counter and she would check them out there, totally ignoring us from that point. The cashier that waited on us asked what happened, we told her and asked if the manager was there and she told us that employee was a manager! So sad, to have a manager treat paying customers this way just to satisfy another employee. Where did she get her training? My husband & I run a business also, and would never treat people that way. This Walgreens is only blocks from our house, but this is probably the last time I will set foot in there. There is too many drugstores that would be happy to have our business!

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tuana4u
Levittown, US
Aug 22, 2010 7:30 am EDT
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I work at a 24 hour store I came into my shift and all the registers were downl, So great I had to ring everything up with a calculator adding tax. Then to make matters worse the talzon which was used to get the price of the items system went down. So I had to run and get the price for each item. To make matters worse its Saturday and realy busy. When does it get rediculous that we can't close the store down intill the problem is fixed? The customers were getting annoyed from waiting for me to get the price of each item. Also that they couldnt use their debit/credit card. Couldnt they have just left the pharmacy drive thrue open. I was told they also do this during a black out. Would they do this during a war, hurricane, tornado, too? just saying. The problem didn't get fixed till 9 hours later so I had to deal with that all night and customers being annoyed. Theres a time when you just have to close the doors. The manager was giving me attitude over it all night when it wasnt my fault and the pharmacist threaten to leave if I didnt ring up in the pharmacy. Im the one ringing and running to check the prices why are they complaining.

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sweetmeat58
Detroit, US
Sep 06, 2010 12:32 pm EDT

I agree with you sbout the management;s responsibility to treat employees fairly. My question is what right does that give you as an employee to take out your frustrations on customers, by not doing your job? Many customers you screw over are ill, drive many miles to wait for you to not do your job and share that nasty I am too busy to help anyone attitude. Do us all a favor and get another job or stay home and share your negativity with your wife or husband, ledave it at homr where it belongs!

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tuana4u
Levittown, US
Aug 22, 2010 7:51 am EDT
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I however understand that they dont want to lose business or inconvenance any customers I agree with that but there are emergency cituations where there are only 3 employess working one doing all the ringing and its busy and people complaining which is giving them a bad experience anyways,

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jlongcock
Boise, US
Feb 19, 2010 10:09 pm EST

Good we won't have to hear you ### anymore.

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9:26 am EDT
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Walgreens incompetent pharmacist

I'm a long time customer of this particular Walgreens pharmacy (going on 6 or so years now) and this is beyond believed. I’m on a controlled medication and will be for the rest of my life. I have a good insurance coverage and always pay my share. On the day that I was dropping off my prescription to get a refill, I was told that the pharmacist had called my insurance and they had told them (the pharmacist) that from now on all of my and any one on my account medications will be a 100 % out of pocket expense. At first, I was at shock. However, after few minutes I realized that this didn’t sound right and decided to make a call to my insurance myself. To my surprise, I was told that what I was told was nothing but a “hot air”. I went back to pharmacy and requested that the pharmacist calls my insurance and talks to them again. After three (3) attempts and many drives to and from the (not so local to me) pharmacy, I was finally able to get my prescription filled. I will think about my choices of the pharmacies as I was sure that I found and settled with one that I liked…
05/30/2010

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Michael1972
Orange, US
May 31, 2010 2:48 pm EDT

Then/than, a common misspelled word, even by well educated people. That does not mean that they are not a rep from Walgreens. That does not make them a troll. Could be true, but we can't judge that because of how they spell "then".

BlackIrishGirl, I saw your proof, and it appears that that is a typo rather the misspelling. Though I am an adult I never fall for that prank.

I agree with Walgreens, this is not the pharmacist's fault. Also, IMO royal customers who get good to great service for years do not go and badmouth a company once they have problems, nor do they stop going to that store. Now let's say Kron_Ites has been a good customer for sereral years and all of a sudden he had not one but many bad experiences then I can see why he would badmouth and avoid them. But this is one experience. Now if they were going downhill, he would have something to complain about.

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Walgreens Rep
Jensen Beach (, US
May 30, 2010 10:00 am EDT

You know what you say you have been a long time customer, that you have been here shopping with us for six years, however the moment something goes wrong you complain. Well I work in the Head Office of Walgreens and just recieved your complaint. You eventually got the problem fixed. Yet you want to try other pharmacies till you find one you like. I don't know what you are trying to achieve from this, however if you have revieved good service for six or so years and this is the first time something went wrong, (which is not the pharmacist's fault) just miscommunication between the medical insurance company and the pharmacy. Than frankly we can do without you as a customer.

Have a good rest of the long weekend.

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2:24 am EDT
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Walgreens no longer getting it again in 83716 area code

The walgreens store on E Federal Way has the zipcode listed on their "list of stores" as 83705

The store is in the 83716 area code.

I have tried and tried for over a year to get someone to correct their data base so they list the 83716 area code when they place their advertising in the Idaho Statesman. The statesman can't deliver their weekly ad to the 83716 when it is not listed or paid for.

I finally got someone to fix it last February but the 1st sunday in May it was no longer there. I contacted the Stock Holders department and talked to a lady who thought i was crazy and said she would turn it over to advertising dept which never contacted me and it didn't come last sunday either.

All I want is to get someone who has a brain and wants to help their company increase their revenues to fix the problem. 83716 is a huge area and they are missing a lot of customers especially since this is a new store and the sales are real important to whether or not they keep it open. This store is very close to me and i don't want it closed.

Thank you Marcia Bostrom [protected]

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Update by Marcia Bostrom
May 31, 2010 12:49 am EDT

I have done that but it is hard to print out their whole ad. However, I am not holding my breath but there was an ad in the paper today! Maybe I was right again and they didn't mean to not put it in the 83716 zip code. Time will tell. Thanks to all who sent email with alternative ideas. Appreciate your thoughtfullness.

ps About my name and phone number listing I didn't realize this complaint board was available to everyone, I thought they would forward it to Walgreens. I am not the most literate person when it comes to internet stuff. Thanks and I won't do that again but so far no phone calls.

mb

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Cap44
Lol, US
Sep 27, 2010 8:12 am EDT

gl on that people in the towns next to me dont get the flyer...alot of the time.

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KixStar
Your mom, US
May 29, 2010 9:18 pm EDT

A) You posted your full name and phone number on the internet. Not smart.

B) Go to the store and get the ad. If it's that important to you, you are probably a frequent shopper. Just pick one up when you go in.

C) If you go to Walgreens.com, click on Store Locator at the top, put in the ZIP code, on the right-hand side under "Store Links" there's one that says "View Weekly Ad". There you go. Your local ad.

Or, here's the link directly: http://walgreens.shoplocal.com/walgreens/default.aspx?action=entry&pretailerid=-99389&siteid=434&adref=storeloc&storeid=2596517

You're welcome.

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khloee04
ft wayne, US
May 29, 2010 8:57 am EDT

go in the store and get 1. i doubt they will ever change it

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4:09 pm EDT

Walgreens the manager - mr. wharton is a nightmare

I live in an upscale neighborhood in mid-town. Tolerated and compromise the ill store management and customer services at Walgreens located on 2nd Ave & E53rd Street for the location convenience. The Manager - Mr. Wharton on duty last night (2/17/2010)is a nightmare. Besides his lack of managerial skill, he is nasty, unsympathic, defensive and very threatening. The evil dominance that he pronouced publicly induced a fear I never thought i have for me shop in this Walgreens again. He is not worthy to be place in such civi neighbourhood. I hope the district manager will relocated him to area of his kind so that he can taste his own medicine.

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cyelea
1554 Beaver ct sw, US
Apr 09, 2011 7:49 am EDT
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" He is not worthy to be place in such civi neighbourhood."
It's WALGREENS! Were they to bow to you upon entry? It looks like your "Civi" neighborhood isn't so "Civi" after all.

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RestlessHeart
Madison, US
Feb 07, 2011 1:19 am EST

eeeesh a translation is needed for this one. What the hell is this poster talking about?

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5:05 pm EDT

Walgreens horrible customer service

I am a diabetic. Under California law, any pharmacy with permission by the City may sell 10 or fewer syringes to customers without a prescription. All Walgreens have that permission and I have had no problems procuring syringes from any Walgreens except recently when Barbara Ann, a pharmacist aid at the at Market & Van Ness Ave in San Francisco, insisted, in a rude, discourteous manner that I needed a prescription. When I explained the facts to her, she still refused to work with me until the pharmacist reluctantly admitted that a script was not necessary. That cleared up, Barbara Ann huffed off in search of this common insulin syringe. When she returned, she claimed the store had none in stock and in fact that the product I needed was obsolete. After explaining that I have been using the same syringe for years, I asked if she would order a new supply. She refused and insisted that it was my responsibility to do that, and I would have to contact the store and reorder more. When I pointed out that she was the store and I was requesting that the she order a new supply, she blew me off, refusing to help me out. She refused and sent me on my way. This arrogant lowlife needs to be sent on her way permanently.

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Sandyd1
Spring, US
Sep 30, 2010 10:50 pm EDT

I had trouble transferring my meds to a new location. Three trips because no one would answer the phone after 15 minutes different days. I even went to my Doctors office and had them Fax it to them, showing they receiving refill. Returning to the store waiting 30 mins in line they did not have the Fax. Three days later they filled the wrong prescription. I got home and had to pay for another prescription I didn't need.
Gee thanks Walgreens Great Customer Service. I am on a fixed Income. Oh by the way it was for Kidney Stone meds. But I guess since it is not for you you could care less! Thank you for letting me vent this. This is a awesome site Thanks Mrs Sandra South

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6:46 pm EDT

Walgreens I have had the unpleasant experience with them

I have had the unpleasant experience of having to rent medical equipment from walgreens home care. They are the most incompetent provider out! The rental equipment is paid for through the insurance until it meets the purchase price. Walgreens has been paid in full and yet they continue to bill my insurance. This has been going on since august 2009 and now they are still billing january 2010! Yet every month they bill, every month the claim they will fix and the solution for them is to bill the insurance company again. This company has the rudest of customer service assistance and now I hear they are outsourcing outside the us to india and the phillipines. I would seriously never ever consider using this nightmare of an organization. Not only are they incompetent they choose to employee outside the us and create more unemployment. You know what you can do with the "walgreens way" "there's away" - the way is away and far away from having to deal with these idiots! Please check out your options before ever using walgreens home care!

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Cap44
Lol, US
Sep 27, 2010 8:09 am EDT

lol find a real doctor...

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9:55 pm EDT
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Walgreens personal injury

Hi,

I have a question about an accident my mother had on February 14, 2010. On this date, my mother slipped in a local Walgreens located on 249 in Northwest Houston. According to my mother, she slipped on liquid that was poured on the floor. (I am unclear on who poured this liquid.) A Walgreen's employee and police officer witnessed her fall. My mother drove home from the Walgreens after the fall. After the insistence of the officer, she was driven to the Emergency Room. While my mother has suffered from back pain in the past, she is now debilitated by the severity of her back pain, which she has been experiencing since her fall. She has been contacted by Paulette Greenwood (1 – 866 – 640 -2927 ext. 51049), a Walgreen’s claim officer. At her most recent doctor’s visit, she was diagnosed with Lumbago (general lower back pain) and myofascial pain syndrome (chronic muscle pain). I am unsure of this diagnosis is a cause of my mother’s fall, but it’s clear that the fall had a tremendous effect on my mom’s back.
My mother is now unable to work and struggles with everyday tasks. We (my mother, sister, and I) are desperate for short and long term solutions. We'd love to see my mother reclaim her life. Please call me at 404.242.6664 if you can help.

Thanks,
Tamika

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Chocaholic
St. Petersburg, US
Jul 04, 2010 5:49 pm EDT

Sue them for every penny they ever made.

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4:23 pm EDT
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Walgreens shortened on prescription

I went to walgreens on Torrence and had a prescription filled and when I got home I took the medicine right away because I was in pain. I felt better a little better later and I looked at the bottle and the pill bottle was supposed to have had 30 pills in there but when I counted them there were only 12 pills in the bottle. I called the pharmacy and young lady told me to come back and I went back the next day. I received the rest of the pills so I thought when I returned home there were suppose to be 18 pills but were only 17 in the bottle. I also went back on May 10, 2010 and put in another perscription and when I went to pick up the prescription and when I opened up the bag and the bottle had only four pills in the bottle I talked back to the technician and told her asked her what happened to the rest of the pills, that I need a 30 day supply what the prescription had written on there. She asked me did I have a prescription and I told her yes. I asked her to return my prescription to me and my money and that I was going somewhere else to have it filled. I am bringing this to your attention because if it is not looked into next there will be someone who will get the wrong medicine and that could lead to death. I fill the people up at the Walgreen in the pharmacy department are incompetent someone does not know how to read a prescription.

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mari1234
, US
Apr 10, 2011 12:01 am EDT

BioKim stop being a hater. I have gone to Walgreens and when i went tu use the medication when I needed it I saw the bottle and it was suppose to be 60 count but it looked like it was not the normal amount I usually get. When I counted it, they have given me 30 pills instead of 60. I payed money for 60 not 30 and i depend on that medication. They made me feel like I had done something wrong for their mistake. People's health are at stake here. If they acknowledge their mistake I would be fine with it but they made it seem like I took 30 out of the bottle and tried to scam them. You don't know the situation so stop attacking because it happens to a lot of people. From now on I count it before I leave.

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Engineerswife07
Wahiawa, US
Apr 04, 2011 12:22 pm EDT

How are you going to call them an addict? If the wrong pill count had been the posters fault, there is no way they would have given them the pills they were short. I swear that is what is wrong with this world, someone says pain medicine and wrong amount and people assume addict. Because it's too hard to imagine that the person in the pharmacy filly the "pain" meds is the actual addict and crook.

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Meredith Crowley
, US
Mar 01, 2024 2:58 pm EST
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And they hold ALL the cards! So many ridiculous flaming hoops to jump through just to get medication you need to be functional! I wouldn't be able to work if I didn't take the controlled medication I am prescribed.

It's instant judgement and I've had pharmacy employees flag me when I become irate that they with-hold my meds pending "doctor confirmation"- IE- they try to get your control scripts pulled under the guise of "concern of addiction"...they do NOT consider that the patient may DIE without their medication. Don't let ANYONE tell you that opioid d/c isn't potentially deadly! cold-turkey is MURDER.

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BioKim
Chicago, US
Jun 20, 2010 11:43 am EDT

You sound like a frantic addict, it went from shortened pills to wrong medication. Say no to Lortabs!

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5:02 pm EDT
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Walgreens photo cd

Today is April 11, 2010. It is going on 3 months since I started contacted Walgreen's about this matter and still no reply.

Does this need to be an issue that only Corporate can resolve? If so, I will send it there.

Regards,

--- On Tue, 3/2/10, martin

From: martin
Subject: Martin /Faulty Photo CD
To: consumer.[protected]@walgreens.com
Date: Tuesday, March 2, 2010, 11:24 AM

Gentlemen,

It is now a month since I wrote to you about a problem I have had with my local Walgreens photo center. I have not received any response to my two e-mails.

Please advise who I can call to discuss this deplorable action on Walgreens part.

Regards,

Martin

--- On Sat, 2/6/10, martin wrote:

From: martin
Subject: Martin /Faulty Photo CD
To: consumerrelations.[protected]@walgreens.com
Date: Saturday, February 6, 2010, 8:07 AM

Good morning,

It is almost a week since I sent this e-mail to you about my CD's and I have not had a response. I would appreciate knowing if Walgreens will rectify this situation.

Kind regards,

Martin

--- On Sun, 1/31/10, Martin wrote:

From: martin
Subject: Martin/Faulty Photo CD
To: consumerrelations.[protected]@walgreens.com
Date: Sunday, January 31, 2010, 9:36 PM

Gentlemen,

In 2004 I had a large order of 35mm Kodacolor films developed, processed, index printed and a CD made for all at Walgreen's store #7360. They were of a 3 week trip to Europe, starting with Helsinki Finland. I received all the materials, but did not check out all the CD's as I had all the prints, negatives and index prints I requested. I was at the store with no computer and presumed that the CD's were all OK

This week I started to load my collection of CD's onto a Seagate hard drive storage device when I discovered that 3 of the CD's do not have all the images loaded onto them. I took the CD's, index print and negatives to my local Walgreen's (#3461) and discussed the situation with the clerk. After we looked at the CD's, she fully understood my issue and stated she would discuss burning new CD's for me with her manager. I clearly stated that as the original CD was faulty, no matter what the time length, the replacement CD's should be at no charge. After checking with her manager, she was told that there is a 30 day refund (?) policy and if I wanted replacement CD's they would be made available at $5.[protected]@. I did not accept this offer.

Obviously that is not the reply I wanted to hear. As it was Walgreen's responsibility to burn a full and complete CD of my films, and CD's do not degrade, what is at issue? I might even consider a part payment IF Walgreen's was franchising the shops and the owners were different. But that is not the case.

I would appreciate your reviewing my request for replacement CD's at no charge and letting me know your decision on this matter. I am attaching scans of the CD index prints, the original processing envelopes and negative identification numbers for your information.

Regards,

Martin

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dirtpedler2007
Rockport, US
Dec 22, 2009 12:14 pm EST

Had Walgreens develop photos, paid for developing, CDs. Took the CDs home and on my home computer Windows XP program, found I was asked to pay an additional $30 a year, to view my pictures. I tried to take the CDs back and was told no such program existed at Walgreens, ? I am at a loss, can't view pictures, personel offered no sugestions as to a solution or refund, etc. Any sugestions would be appreciated, Merry Christmas, Bob Smith [protected] or home [protected]
email: gagum@cableone.net, or office bob@haynes-realty.com

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Samoan Named Flaze
Richardson, US
Jan 31, 2012 7:15 am EST
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How about not waiting 6 years before checking that you had the correct items?

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sakubab6
Goodlettsville, US
Jul 20, 2010 10:14 am EDT
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I'm a photo tech at Walgreens, and I completely understand your frustration, but I should mention that it is hard for them to understand your situation if you go to a separate location than the one where you originally processed the film. They should have done the replacements for you at no charge. Unfortunately, we have many dishonest customers, and when you go to a different location after 30 days, they often will not do an exchange for you.

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Jaxx
San Jose, US
Dec 24, 2009 11:49 pm EST

Bob-I used to be a photomanager at walgreens and I have never seen anything like that before. You may want to take the CD back and ask them to make you another copy because the one you got was defective. Not sure about any other options. Sorry

Becky-If nothing came up when you put it in, then it may be defective. If there is a friend or neighbor that you can try using their computer to see if it works. Otherwise, take it back to the store and see if they can pull it up on their machines. Sometimes if there is an error when the CD was created, it may not play at all.

Good luck to both of you

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Becky Faulkner
LaGrange, US
Dec 22, 2009 5:03 pm EST

I was given pictures on cd from Walgreens and I also tried to look at pictures on my computer, butttttttttttttt no luck. I went to Walgreens photo help center and they stated to call my local store. I did call store and they stated nothing wrong with cd and it must be my computer. I have other cd with pictures on my Kodak Easy Share and they work just fine. I would like help with this problem since I can't figure out the problem. Thanks in advance for any help anyone can give me.

Becky Faulkner

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Walgreens 3,000 cash sweepstakes

I've been consistantly calling for the last two years the toll free number for the $3, 000 cash sweepstakes survey and I have never won neither have heard of anyone winning. Now when you call the number it tells you that they have all the surveys they need for this month. They have done it for the last two months no matter if you call early in the month or later in the month. Is this a scam?

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luis alarcon
Los Angeles, US
Jul 11, 2010 11:20 pm EDT
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In our neighborhood, we have a couple of drugstores near-by, but we have found that at walgreen's, we have received the best customer service, and variety, and always in stock products compared to the other stores. We are very happy to have walgreen's as our neighborhood store, and would not change it for anything. sincerelly yours Luis Alarcon.

Walgreens In-depth Review

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Customer Service and Support: Walgreens provides excellent customer service and support. Their customer service team is knowledgeable and responsive, addressing any queries or concerns promptly. The website also offers a comprehensive FAQ section and live chat support, ensuring that customers can easily find answers to their questions and receive assistance when needed.

Shipping and Delivery: Walgreens.com offers reliable shipping and delivery services. They provide various shipping options, including standard and expedited shipping, to accommodate different customer needs. The website provides estimated delivery times and tracking information, allowing customers to track their orders and stay informed throughout the shipping process.

Return and Refund Policy: Walgreens has a fair and straightforward return and refund policy. Customers can return most items within 30 days of purchase for a full refund or exchange. The website provides clear instructions on how to initiate a return and offers a hassle-free process. Additionally, Walgreens offers a satisfaction guarantee, ensuring that customers are satisfied with their purchases.

Online Prescription Services: Walgreens.com offers convenient online prescription services. Customers can easily refill their prescriptions online and have them delivered to their doorstep. The website provides a user-friendly interface for managing prescriptions, allowing customers to view their prescription history and set up automatic refills for added convenience.

Loyalty Program and Rewards: Walgreens has a comprehensive loyalty program and rewards system. Customers can sign up for the Walgreens Balance Rewards program, which allows them to earn points on their purchases and redeem them for discounts and rewards. The website provides easy access to the loyalty program, allowing customers to track their points and take advantage of exclusive offers.

Mobile App Functionality: The Walgreens mobile app offers excellent functionality and convenience. It allows customers to easily browse and purchase products, refill prescriptions, and access their loyalty program on the go. The app is user-friendly and well-designed, providing a seamless mobile shopping experience.

Overall Customer Satisfaction: Overall, Walgreens.com provides a highly satisfactory shopping experience. The website design and user experience are top-notch, making it easy to find and purchase products. The wide range of products and availability ensure that customers can find what they need. Competitive pricing, excellent customer service, and convenient services such as online prescription refills and a loyalty program further enhance the overall customer satisfaction. Whether shopping online or through the mobile app, Walgreens delivers a seamless and enjoyable experience.

How to file a complaint about Walgreens?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific Walgreens location or service you are complaining about.
  • The date and time of the incident or issue.
  • A clear description of what happened, focusing on the nature of the issue.
  • Any interactions you had with Walgreens employees, including names or descriptions if possible.
  • Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
  • The company's response or lack thereof.
  • The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.

Remember to be factual and include any relevant information about transactions or interactions you had with the company.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the supporting documents are correctly attached.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Walgreens representatives addressing your concerns.

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