Complaint Rating:

Company information:
Wells Fargo Auto Finance
Mobile, Alabama
United States

It has been almost three months since I realized that Wells Fargo Auto Finace has been taking unauthorized payments out of my checking account. I make my payments through a money gram system and when I looked at my bank statements and saw this you know I was upset. When they took payments out of my account of course they returned because the money was not in the account and at the same time I was making money gram payments. But in their system it looks as if I am behind almost 60 days when I am not. I call and talk to a million people who don't have a dam clue of what they are doing and they are no help at all and when I did speak to an supervisor he told me to fax the bank statements to him and they would fix the problem, that has been almost two dam weeks and they still have not done anything it is always some type of excuse with these people. The representatives are rude and disrespectful. I have seeked other measures by getting an attorney, because what they don't realize is that my credit is ruined because of them. Now they are threathening to come get the car an I encouraged them to do.