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TWX*AOL Service Complaints - Unauthorized debit withdrawals!

Review all TWX*AOL Service complaints

TWX*AOL Service

Posted: 2007-03-08 by Virginia Lore  [send email]
Unauthorized debit withdrawals!
Complaint Rating:  89 % with 37 votes
Company information:
TWX*AOL Service
United States

2/13/2007 -2/19/2007 debit withdrawals on banking statement that are unauthorized for unknown services. How did this company get access to my account number and get this authorized. I am currently unemployed and I need my money to survive. This is totally unacceptable!!!
Comments United States Unauthorized Charges
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Comments

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 987 days ago by Loretta Andrews  [send email] 0 Votes
The same thing happened to me, I received a notice from my bank showing an unauthorized charge from ever private card for $49.95, I immediately contacted my bank to report this case of fraud, I have never heard of this company nor did I authorized this charge to my checking account, I now have to get a new checking account number and order new checks, etc, this is very inconvenient for me and I just wanted to vent and let someone know how upset I am
 896 days ago by Rebecca Kauk  [send email] 0 Votes
I too recently was scammed by this as well. They deducted $25.60 from my account. I don't even have AOL or don't use it.
 876 days ago by Portia Mayes  [send email] 0 Votes
Around the 25th of June, I was charged $25.99 for AOL services. What did I purchase? I am NOT an AOL subscriber and want (need) my money back as I did not purchase anything off AOL.
 868 days ago by Micah Johnston  [send email] 0 Votes
AOL is unreal! I don't have any services related to AOL at all. I have Comcast High Speed Internet! My family has never had AOL. How did they get my banking information? Does anyone have a number to call about this? My bank is also stupid is somehow blaming me for this. They have never seen a charge from AOL on any bank statement before this one and they're blaming me. Aside from that they are upset that I am leaving their bank due to pathetic "security".
 724 days ago by Patti Newlin  [send email] 0 Votes
I just had an unauthorized debit from my checking account for $30.90. Notified my bank and called AOL. It's like talking to a wall - if you can get thru to a real person. I picked the option that you can open a new account on and told the person I couldn't get thru to a real person any other way. He agreed to help me and file a fraud complaint with their fraud dept., who is to contact me within a week. First number is 888-265-8008. Fraud dept is 800-307-7969. From what I've read, you have to call the fraud dept and get nasty with them before anything is resolved. That's just what I'm getting ready to do. Wish me luck!
 713 days ago by Stephanie Mciver  [send email] 0 Votes
I do NOT have an account or screen name or any affiliation with AOL. I have fraudulent charges taken from my debit account from TWX AOL service, also. I will aggressively pursue this with my bank, Clark Howard, and any other support I can find. I HATE AOL. The nerve of them to subtract 25.90 from my bank account without authorization and the nerve of my bank to allow them to do this.Clark Howard.com says there will be forms coming to complain about these thieves, but I have not seen them yet. I will take any advice from anyone who has this problem.
 712 days ago by Jimmy  [send email] 0 Votes
WTF? I just got charged from TWX AOL Service? I don't even have AOL and I haven't used AOL in ten years! It's been ten years because AOL always sucked and now they're making me pissed. I don't even used that credit card either because it's only used for emergencies. Can someone help me with this? I'm going to call my bank and blow a load out tomorrow. What makes me really really pissed is that I don't even use that credit card.
 703 days ago by Randy S  [send email] 0 Votes
This is the 2nd time AOL has bent me over and given it to me. I usually pay my credit card via e-banking, so I don't look at my statement very often. I just happened to look and there it was "TWX*Xdrive by AOL" for $9.95 a month. I immediately called my credit card company and they sent a fax to me to dispute the past 60 days worth of billing. I then called those bastards at AOL and told them to immediately terminate this account. I agree with everyone "AOL SUCKS". I have never wanted anything to do with them and as far as I'm concerned TIME WARNER is just as bad. I would not trust them for any service what so ever. Just pisses me off that a company can get away with this. I'm writing to.

AOL LEGAL DEPT
22000 AOL WAY
Dulles, VA 20166
 667 days ago by Deborah L  [send email] 0 Votes
I have an unauthorized charge on my bank statement, too. It's been going on for about 6 months. When I made an inquiry with my bank they offered to stop payment for up to 90 days and investigate it, but ultimately, the burden is on me to get them to stop. I don't know how they got my bank account number. I never authorized payment through my checking account. My credit cards require substantiation that the payment is authorized. Unfortunately, MBNA Bank only offers to establish a new account which is a huge hassle if you have automated payments set up for utilities, insurance, etc. But, all of this aside, isn't this a criminal act????? Shouldn't we be reporting this to a law enforcement agency? I will have my bank stop payment and investigate, but if this isn't resolved in a timely way, I will report it to the police and/or the FBI to see if they are addressing incidents of this nature. Good luck to all of you in resolving this problem.
 665 days ago by Margaret V. Perez  [send email] 0 Votes
I have been receiving mail only with the understanding that it was a free service. I would like my money back as this was completely unauthorized. I would like answer back from you ASAP. If I don't hear from you within 5 days take my name totally out of your books as I will go to another service.
 625 days ago by Joeme Martin  [send email] 0 Votes
Need yoou to stop taking $495 out of my checking account.
 620 days ago by Gwen Cr  [send email] 0 Votes
OH MY GOODNESS!! ME TOO! DO NOT HAVE AOL, NOR USE IT, THEY CHARGE IT EVERY MONTH $25.90 ONTHE 28TH! WHAT DO WE DO? I AM CONTACTING MY BANK RIGHT NOW!
 550 days ago by Kat  [send email] 0 Votes
just got this charge on my account and don't know who has my banking information or how they got it! $32.50!
 517 days ago by Jesse Wright  [send email] 0 Votes
I was charged 25.90 on 6/10/08. I do not have a AOL account.how do they get your credit number, I called and they talk trash to me
 495 days ago by George Snyder  [send email] 0 Votes
On 6/26/08 Twx* Aol Service 0608 962 56553 put a charge on my checking account the amount of $19.98. I Want to cancell this.
 488 days ago by Jerry Humphreys  [send email] 0 Votes
Just stop chargeing me
 480 days ago by Mary Pisch  [send email] 0 Votes
I have tried to cancel my account several times and they want
me to reinstall the program to do it . AllI want is my money to stop going on something I don't even use or want

7-7 25.90

and several previos monthes
 474 days ago by Leroy J. Fiedler  [send email] 0 Votes
I am being billed through Discover Card for a service I no longer use for the amount of $25.90. Could you please correct this as soon as posible.
Thank you.
 463 days ago by Sharon Trujillo  [send email] 0 Votes
this is an unauthorized rip off of my bank account, I want this stopped! you people are taking 32.90 out for what? I'm going to call my bank to have any further stealing!!
 458 days ago by Josef Stanek  [send email] 0 Votes
Those f**king bastards have been taking $35.73 a month from my checking account for god knows how long. I want ALL my money back plus a very large sum for punitive damages.

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