Complaint Rating:

Company information:
Wells Fargo Auto Finance
United States
autofinance.wellsfargo.com

Today is the 4th, my payment is due on the 1st and it was sent out on the 28th. I have a grace period and have asked Wells Fargo, via email and phone to not ever call me unless the loan is 10 days late as I do have a grace period. They have called me today a half dozen times and just a few minutes ago called again and finally left an automated message.

In the past they have called and requested to refinance and after the first time they denied me, I told them not to ask again. They called, and again, asked to refinance my loan. When I told them it was no use because they would not be able to help me, they said sure I can help. So, I let them try again and to be told, denied. I am tired of them asking me to refinance to be told they can't do anything for me. I also stated this in writing. I pay all my bills on time and I am not sure why they can't just leave me alone and chase someone that is past due.

I went to review my online billing today and they again, have charged me for things I was never made aware of. Beware!