Complaint Rating:

Company information:
Bob's Discount Furniture
United States
mybobs.com

Ok so we have had our furniture for 3 years now. I have had to call for service 5 times so far on our sofa, cuddle seat and our bed. This last time that someone came out was for the fact that the microfiber is starting to peel off the sofa. Well they cant fix it because of the fabric that it is.

Over the last year we have been having problems with our bed. The delivery people are worthless and never put the bed together the right way, so over the 1st year the bed was getting damaged. So I called and they came out and put some metal things on my wooden frame. Okay that lasted awhile. Now the frame makes some much noise that even when my 42 lb 4 year climbs on the bed it makes noise. It can actually wake you up at night when my husband or I even move. We have had the bed for 3 years and there is nothing else they can do for us, since they already came out once to fix the problem.

So needless to say we got what we paid for.