Complaint Rating:

Company information:
Burger King
Dover, Kent, England
United Kingdom
www.burgerking.com

Me and my husband were on a return journey back to Germany and as always we go to Burger King at the Ferry port whilst waiting to board our Ferry. As always the service was slow, the staff always seem more interested in chatting amongst themselves than in the customers, so after waiting 15/20mins to be served i placed my order, 1 Spicy Bean Burger meal and a Dark Burger meal, to be asked if i was a vegetarian, my reply was yes, i was then asked if i as a strict vegetarian, yet again i replied yes, to be informed that the spicy bean burgers were cooked in the same oil as the Chicken products in a very non sympathetic way, and quite rudely.

As far as i am aware being a qualified chef meat and vegetable dishes such as these are not meant to be cooked together, due to false advertising. I am hoping to get a reply from Burger king on this matter as i will persist with my complaint until i do.