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unethical behaviour
On 12-14-19 From the location above, I order a Rodeo King Burger meal, when i got to my destination and open my sandwhich, i noticed they gave me a stacker i called the burger king immediately, and spoke with Wendy the GM of that store she asked me the problem, i stated to her what happen i gave her my ticket number which was #4 she acknowledge that i wa...
Read full review of Burger Kingclosing early
On several occasions if I visit this location they refuse to answer the drivethru between 10:30 pm and 11 pm if they close at 11 why are they turning customers away tonight I visited at 10:45 pm same outcome when I drove off I could see in the window the employees standing around laughing like it's funny that they constantly loose your business money
Read full review of Burger Kingburgers and fries and service
Went to burger king in front royal virginia about an hour ago... Service is almost always horrible... Employees have bad attitudes and are not trained... Got a plain double cheeseburger today for my son it wasn't cooked properly it was so bad I brought her home and tried to give it to the dog and the dog wouldn't eat it... The fries were so salty my son...
employees assaulted someone in parking lot
General manager cheryl is extremely rude to customers. Allowed 3 of her employees to physical assault someone in the parking lot on christmas and isnt doing anything about it. The person was taken by ambulance to er with broken nose concussion and cheryl didnt seem to care at all. One of the employees who assaulted the man name was Dallas. The manager on duty watched and did nothing as this took place.
Read full review of Burger Kingcruelty to human gender
Was visiting the restaurant when I need to emergency use a restroom. I have bladder problems as I approach the manager their in charge address that the male restroom was out service for the reason of a spill however female restroom was perfectly for use of costumer use. She disrespectful told m she will in no way let m use restroom that was good because I...
poorly treated cashier
Alright, long story short, I just got done with a major surgery. I had a c-section, as I ended up having a very traumatic labor and delivery. I am not completely healed, but I went back to work Saturday (12/21/19). Low and behold, I come back and am instantly told to start scrubbing chair/table legs. First, it wouldn't be such an issue if I wasn't at risk of harming myself and ripping open my incision from surgery; but for the sake of my job; I did it anyways because I have to support my newborn and myself. So yesterday, (12/22/19) I came into work, sicker than a dog. One of my managers KNEW of this, and there was no care shown at all. I was running back and forth to the bathroom vomiting and with diarrhea. I was getting dizzy headed and felt like I was going to collapse, and no care at all. I was taking orders at the register and serving food to customers; being ill like that. The strain of vomiting was causing my scar to pull and by the time I got to go home (got kept over almost half an hour), I was absolutely in tears and just laid in bed huddled over in pain. I could not stop vomiting long enough to call the store; so I had my mom call in for me today (12/23/19.) The person who answered the phone coped an attitude with my mom over me being ill, which is something I CAN NOT help, then hung up. Whatever I guess, right? I was going to have a doctors note. Go to the doctor today to find out, I have the stomach flu and am extremely contagious for up to 48 hours. Remember when I said I worked all day yesterday, and was taking orders and making food? Let's hope customers don't end up ill as well. Anyways, the doctor has put on my paper to excuse me from today and Tuesday as it is contagious. My mom has tried to call the store multiple times to tell them I'd be out again tomorrow; and would have a doctors note; and they're refusing to answer the phone. I love my job, I truly do. I like the business, and I have grown a close bond with some of my regular customers. What I don't like though, is being treated like a slave/dog; and being treated poorly over things I cannot help, like getting sick. I'm not bringing it to my own store managers attention because they brush any issue I have off like it's nothing. I'm so sick of being treated like I don't matter. A person should not have to dread their next day or work. I just want the situation handled. I am so tired. Thank you.
horrible service!!
Mu husband and I went through drive through saturday dec 21, 2019. We drove many miles as I opened my chicken sandwich there is a big hair/plastic in the sandwich hanging out. We took pictures then had to drive all the way back. The manager was unavailable so a crew member looked at sandwich and pictures then took the sandwich and gave another sandwich,? I...
cheeseburgers
I pulled up and ordered 2 regular cheeseburgers, when I finally got a response I ordered then pulled around I was the only vehicle at the time, when I got to the window I was not greeted and I sit there for over 10 mins. I got my order and they were extremely cold almost stale, still I was never greeted even when he took money, I turned around and went back stated my order was cold, I got a window slam after my other burgers were brought out, very rude and I will not be back. This location is in Shreveport, La on Line Ave. next to I-20 interstate.
wrong order... again
I ordered a chicken sandwich w/cheese and an order of cheesy tots. I didn't get the cheese on my sandwich and was given mozzarella sticks instead. This was the 3rd time I have gone to burger king in about a year and this is the 2nd time my order has been wrong. There was no one else in the drive through so I didn't get someone else's order. Also, when I...
Read full review of Burger Kingchicken nuggets
The chicken nuggets I ordered was cooked in the same cooking oil with the fish patties. My wife is highly allergic to any and all fish. She ended up vomiting numerous times and injected a epi pen into her leg. I have called dozen of times to the location and either no one would answer or a fax machine would pick up. I am extremely unhappy with my experien
Read full review of Burger Kingmanager would not accept my, coupon 8952
When through the drive thru and used code 8952, and the code information showed on the screen (3 whop, 3 cheese burgers, 3 small fries and then the rep cleared the info and told me the code did not work i then pulled up to the window and the manager told me the code was not good, so i showed her the coupon and she still refused to take this order. Said i could order off the menu.
Read full review of Burger Kingdouble whopper combo
I went to the Burger King Today at 7:05pm to get a meal when I say this was horrible as I started eating it. The whopper was wet I don't think it was done my stomach started hurting instantly. Then the girl that took my order was so rude she didn't tell me my price on the intercom and when I arrived to the window she still didn't say my price I had to ask...
straws
The "new" straws that you have incorporated in response to the plastic straw ban, are horrible. Sixty years ago, when there were no plastic straws we had paper straws. The difference between those straws I had as as child, were coated in paraffin. That thin coating of wax, prevented the straw from sticking to your lips pulling off skin, as does your wax...
Read full review of Burger Kingservice and store opening
This location has the worst service ever the manager is rude the cheese doesn't be melted on your sandwich doesn't matter what kind it is and worst of all it never opens on time the window says 6am so does a goggle search I say [censored] this sorry motherfucker down or fire the whole crew and start over cause this place sucks ...only in the hood I will not be returning for no reason
Read full review of Burger Kingcold food after a lengthy wait in drive thru
We ordered the 2 for 10$ meal deal 2 whoppers with cheese 2 fries & 2 drinks. By the time we got to the window, more than 5 minutes, we were given our order and the worker was rude and abruptly shut the window. We weren't given condiments or even straws. The food was cold and bland, the fries had to have been sitting there forever. Could we possibly be given a remake of our meal or equivalent credit?
Read full review of Burger KingIll treatment of a customer. Was treated poorly.
Twice this has happened that I have been treated so poorly it ruined my day and put me to tears. I bought my food and sat down to eat. I stayed just under an hour quietly going about my business. Each time I was told i had to leave because I was "loitering." I was treated like a homeless freeloader druggie. I am an upstanding citizen with a $200, 000 trust...
Read full review of Burger Kingcustomer service
I'm not usually the type of person to write a review on a fast food restaurant, but this was extremely necessary. I'm in high school and I currently work in a fast food restaurant, so I understand the experience of working in that field and how stressful it might be, but that does not give no one the excuse to be rude or nasty to a paying customer. So let...
wrong product
Store 9806- Little River Sc (843)280-5077 order 275 I recently visited this location on December 13th at 3:29 pm. I ordered two double whopper combos as i usually do and as usual one of them were wrong. Im not one to complain but it hapns alot and im tired of paying around $8 for wrong food . This is a friday treat for me and my son on a weekly basis but we...
Read full review of Burger Kingrude manager
12/13/2019 Manager Isaac He's such a rude worker who seems to have 0 to no patients with customers & co-workers. He was very impatient with me while I was trying to get my family's orders together & correct, saying things like "are you done now?" "how about now?" When I pulled around to the window he snatched the money out of my hands. He was yelling at...
Read full review of Burger Kingservice
Terrible service, today 12/12/19 I was 30 minutes in drive thru line about 4.39 pm for a chesse sticks, finally I leaved without my order and my money back because nobody include manager had an answer that what happened in the kitchen, everybody waiting between 30 and 40 minutes in line, this burger king is horrible, always!! They only have one windows working in deive trhu and staff always do that they want!!!
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
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9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
Most discussed complaints
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