Complaint Rating:

Company information:
Days Inn
Morristown, Tennessee
United States
www.daysinn.com

We made a reservation at the Days Inn on Anrew Johnson Hwy and discovered it was the wrong one. So we now have a reservation at the Days Inn at White Pine. (Both in Morristown, TN.) for Saturday September 6, 2008. When I tried to cancel the one on Andrew Johnson Hwy. (after talking to 3 people) I only got the run around - Bottom line - they refused to cancel and we are expected to pay even though we changed locations with the same chain (being Days Inn). I can tell you that not only will we not stay at a Days Inn again but will tell everyone that will listen to us not to stay there and WE DO TRAVEL A LOT and have stayed at Days Inn on MANY occasions. So sorry for this terrible situation.

Sincerely,
Pat Peoples.