Complaint Rating:

Company information:
Rooms To Go
United States
roomstogo.com

Purchased a childs bedroom suit and it arrived in poor condition and with missing pieces. Have been calling for more than one year for them to make this deal right. They have not held up on their end and would not allow me to return. Bottom line, I have crappy furniture from rooms to go. Never again will I shop with them - You can't trust them! They will not return your call, emails or faxes. They lied about the product. Finally sent someone out to look at the product and he agreed it needed to be repaired and said someone would be back to fix it within the week. Still waiting since Thanksgiving last year. Don't trust this company! Shop elsewhere!!