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Pottery Barn

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folk art metal weathervane

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Pottery Barn
California
United States
I received my Pottery Barn catalogue and the next day I tried to order a metal folk art weathervane and I was told I couldn't order it because they didn' t have any. I couldn't believe it. I told them I just received my catalogue the day before but they couldn't do anything for me. If this company were like Nordstroms they would've offered a replacement item for the same price as the weathervane. I bought a hurricne lamp that cost more than the weathervane, guess that was kind of stupid. I had just had surgery the week before for invasive skin cancer and the weathervane was supposed to be kind of a get well gift from my husband. Pottery Barn blew that one. It's the most ridiculous thing I have ever heard of, receiving a catalogue but not being able to order from it. I think it is false advertising which Pottery Barn should take a good look at.
Complaint comments Comments (1) Complaint country United States Complaint category Retail Stores

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 29th of Oct, 2010 by    0 Votes
Maybe they ran out? Just because you received that catalogue that day doesn't mean other people did.

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