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Million Dollar Body aka Beachbody Fitness Complaints - Sneaky credit card charges!

Review all Million Dollar Body aka Beachbody Fitness complaints

Million Dollar Body aka Beachbody Fitness

Posted: 2007-04-18 by David Wong [send email]
Sneaky credit card charges!
Complaint Rating:  84 % with 49 votes
You will get billed first from "Beachbody Fitness" for their shape up program, and then they say in 30 days after you will get another bill. well, the DAY AFTER the initial bill, I got more charges! And they changed their name from Beachbody to Million Dollar Body.

First charge is $68.89, then day after is $29.90 then week and a half later another charge for $40.62 from Million Dollar Body! That wasn't 30 days later!!! So now i got stuck with these overdraft charges from my bank for this unplanned for expenses!
Comments United States Health & Beauty
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More Million Dollar Body aka Beachbody Fitness complaints
Million Dollar Body aka Beachbody Fitness - Too many charges!


Comments

474 days ago by Hollie [send email]
I ordered the hip hop abs video and was only supposed to be charged $29.95 each month and I got charged $144.50 the first month!!!
456 days ago by Bhakti Pandya [send email]
I completely agree with you. Have you guys done anything to get your money back? We're you able to speak to someone about this? Advise smb!
426 days ago by Jason [send email]
Yes this company is a scam company at its best! Buyer beware of special online memberships and other offers the offer you when you call. The will charge you, and their return policy is a joke. they overlap order/ship times to make almost impossible to cancel anything in time to get your money back. Be careful!!! SCAM< SCAM< SCAM!
397 days ago by Jocelyn Griffith [send email]
I, also ordered the hip hop abs for the entire amount of $64.72, but the 30 days later, I got charged for $43.21. For $43.21 for what!!! I payed the whole entire thing the first time. This is definitely a total scam, scam, scam. Beware buyers!!!
350 days ago by Rahine Boggs [send email]
I bought the hip hop abs also and it said is was gonna bill me 3 months for 29.99 and they took 9o dollars 3 days later. I didnt think anything of it at first maybe they withdrew it and then send me three months worth of murchendise. Then 30 days later i got 2 more withdraws of 32.21 and 38.41. I canceled my card right away...
325 days ago by Harry Ng [send email]
They have a great scam going together -- I bought a product from BeachBody and made sure to uncheck the 30-day free subscription into their online fitness program (having read about all the complaints) but a subsequent email arrived from MillionDollarBody offering me the same 30-day free membership. I ignored it since I did not sign up for the program; the way I see it is that it was an offer made available. Well, it was charged to my creditcard 30 days later. Upon calling Beachbody, they said they could not help because it was charged by a 3rd party, i.e MillionDollarClub; indicating that they're not associated. I don't see how I can be liable since I did not authorize BeachBody to give my creditcard info to MillionDollarClub but my creditcard bank will not work with me on this. Shame on you Barclays for not taking sides with your customer!

From now on, I'll just buy these same items through Amazon -- unlike most other companies (and banks), they DO take care of their customers.
323 days ago by Jeff C [send email]
I bought the p90x, it was supposed to be billed in 3 installments. They were suppose to be $62. $48. last and finally $40. mysteriously i had an over draft fee of $180. from checking. Also my account over drafted 3 separate times from little amounts being taken, smell fishy i think so too.
317 days ago by Deb W [send email]
cant reach them by phone
charge of 38.87
paid in full months ago.
credit card company said there is nothing they can (will) do
if I don't reach them tomorrow, I am calling the AG's office
316 days ago by Danielle Burnett [send email]
I joined Million dollar body 4 years in 2004,when it was Wowy just to workout in their online room, and over those 4 years I have purchased 4 different programs at 4 different times and had no problems, I signed up to be a coach just two days ago and I have a habit of always checking my credit card because their is so much fraud out their, and MDB took out only what they were suppose to. Also my daughter in the past had purchased products from them and no problems on her credit card at all, but if we did I would definitely would be calling the companys' support line, here's the number for you that may not have it 1-800-470-7870
MDB really is an excellent company and their tools are great with a purpose of helping you to achieve your health and fitness goals. I am going to report what has been going on because that has to do with the reps that are taking the orders. A suggestion I would like to make that I mysef have done because of so much fraud ie. at my bank a teller stole my checks, I had them go to the bank for security reasons get that! then she proceeded to write a check for $2000.00 and sign my name I had to go to the police, they had to put a trace on it but if I didn't stay on top of it then I
would not have gotten my money back because when I checked back with the police it was pushed to the side, it took awhile but they finally traced it and eventually she was fired! Who was at fault? The teller! Yes, I was upset with the Bank and almost changed banks until I heard a worse case with another bank, so a suggestion for all of you! aA prepaid debit card for online purchases or any purchases, Ijust purchased my first one a week ago it, that way they can only take out what I put on my card. You can purchase them at Walgreens or a better one is through Money Mart. It is a shame but with theft identity you have to do what will protect you. if you have any questions for me you can email me, just go to my site at www.milliondollarbody.com/baracuda and click email me. By the way I do not work for this company, I am only a member.
316 days ago by Carla M. Pasley [send email]
I completly agree! I am being charged for their Million Dollar Club, even though I cancelled. They say that they have no record of it and that I am still going to be charged, so now I am trying to get my back to charge it back. They have the worst customer service I have seen in a long time. Beware!
316 days ago by Sarah Abrams [send email]
I bought Beach Body for my teenage daughter, looked like fun. They sent fat burning supplements which I had told them not to and I did not agree to the online membership, by the way they do not tell you how to use it. I tried calling for days and was unable to get through. My bank can not stop it because i used my visa debit bank card. This has cost me hundreds of dollars more than the original $144 that I paid all at once. If any one has any suggestions please post!!!!
314 days ago by Pierre [send email]
Please anyone with any other problems feel free to email me at messageboards@beachbody.com. My name is Pierre and after reading everyone’s complaints about our company I have personally set out to try and help solve the problems some of you all seem to be having.



I will only have access to this email account, so please I express patience if I have not responded in 24 hours. This also means that you will not have to deal with more than one agent in regards to your account. I am human too and I know how frustrating that can be! Especially when its about your finances!



Beachbody is a wonderful company with a GREAT product; I would love for everyone to want to experience this for themselves without having to worry about anything else but your health and fitness. I pledge to make that happen for everyone.



Thanks and I look forward to helping solve some of your problems and issues!
313 days ago by Sherry Taylor [send email]
I purchased the PX90 and agreed to the quarterly online subscription to Million Dollar Body. I called and cancelled this prior to the end of the three months, on September 17th I even received a confirmation number for my cancellation. This month I look on my credit card bill and there it is, another $38.87 charge on December 13. I called to find out why this charge was made, since I had cancelled in September, and they told me that they didn't have any record of me cancelling this order. They said I had agreed to continue and would call and cancel later!!!!! So I cancelled again, got another cancellation number and told them I was very unhappy with their service and I was reporting them to the Better Business Bureau.
Another life lesson, DON'T TRUST ANYONE!!!!!!!
309 days ago by Kathy [send email]
they are TOTALLY FRAUD. I GOT SCREWED!! 3 easy payments of 20 was 1 lump w/drawal and then conveniently 1 week after my return period..i got aANOTHER bill and at the end of hte month ANOTHER BILL... i called to complain and supposedly theyre investigating...hvaent heard back from them.
of course.
304 days ago by Moira [send email]
If you listen carefully on the phone they try to add things to your order very sneakily. I declined everything they offered. I had the woman read back the total which I was going to pay and made her read back every product that was included. You can't be dumb about things like this or you will get screwed... but if you pay attention to what you're doing and know what you want you'll be fine. Just say NO anytime they try to give you a "free" add on, because they explain that you won't be charged for the first 30 days, but then you will.
296 days ago by Ian [send email]
I just received a charge of $38.87 which I did not authorize. They changed their name from beach body fitness to million dollar body. I am really angry about this situation!
294 days ago by Cody Hanshaw [send email]
I have recently started perchasing items from this company, I have gotten the P90X and the hip hop abs videos and fortunatly have not had any problems. I was wondering though; aside from the finacial problems everyone has had with them, did their product work for you or did you just put it to the side and not use it because you were so angry about the charges.
292 days ago by Kristie Kessling [send email]
I got cheated too. They have taken out way more money than I agreed to pay. How can we get our money back ? Who can we report them to?
289 days ago by Pierre [send email]
Please anyone with any other problems feel free to email me at messageboards@beachbody.com. My name is Pierre and after reading everyone’s complaints about our company I have personally set out to try and help solve the problems some of you all seem to be having.



I will only have access to this email account, so please I express patience if I have not responded in 24 hours. This also means that you will not have to deal with more than one agent in regards to your account. I am human too and I know how frustrating that can be! Especially when its about your finances!



Beachbody is a wonderful company with a GREAT product; I would love for everyone to want to experience this for themselves without having to worry about anything else but your health and fitness. I pledge to make that happen for everyone.
271 days ago by Gloria G [send email]
I wish 'd seen all these complaints BEFORE I got hooked into their infomercial and the desire to workout in comfort of my home.

I too was surprized by THREE charges made to my checking account one month after the initial order was placed. I then pulled out the initial shipping receipt and read the small print re: the 30 day free trial offer and subsequent billing as wel as the 30 day trial for the vitamins.

I DID NOT mark these on my initial order. When they finally get around to returning call several days after emial messages sent notifying them to stop charges immediately, they state that I marked these on my initial web order. NOT! I have no confirmation emails to show what I did or did not order bacause they are fabricating this information. Other reputable companies always send a confirming email as well as tracking info for the orders. Not this one.

Calls to the listed #'s meet with hold messages re: long wait times and that you may do these holds/cancels on line. On Line references you to call the #'s that do not respond. NICE SCAM!

Buyers BEWARE!

Gloria

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