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Wells Fargo Financial Complaints - Late fees

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Wells Fargo Financial

Posted: 2008-06-19 by Jen [send email]
Late fees
Complaint Rating:  100 % with 4 votes
Company information:
Wells Fargo
United States
www.wellsfargofinancial.com

WELLS FARGO SUCKS - they love to collect late fees and their customer service department does not care if they lose customers - they would rather collect and additional $29 from you than keep you as a loyal customer!!! I had made 3 payments within 30 days and was charged a late fee because the 2nd payment made was 2 days before the beginning of the next billing cycle and the 3rd payment was made 1 day after the due date. Just because my 2nd payment did not hit in the next billing cycle they charged me $29 and really didn't care that I was making multiple payments within the 30 day period. What company would punish you for actually paying your bill??? WELLS FARGO that is who - I will never finance anything with them ever again!!! That will be the last $29 they will ever get from me. Trust me my husband has had the same issues, no one wants to do business with them!!!
Comments United States Banks
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Comments

75 days ago by Callie [send email]
I have had the same problem with being charged late fees, they said I was making my payments to early and that they were posting to the previous month because they were recieving before 3pm on the billing date. I don't understand how they recieved my last payment on the billing date by 3pm when I purposely mailed it at 5pm on the billing date and I live 3 states away from where my payment is mailed to. They are back posting the payments so it looks like they recieved them on the billing date and then they charge you a late fee for not paying for that month. I mailed my check at 5pm on July 3rd and my check did not cash until the 7th and they are saying that they recieved my check before 3pm on the 3rd. Now if I dont make another payment by July 28th, they will charge a late fee. This has happened 3 times in one year. I will never bank with them again!!
70 days ago by Jim [send email]
For one thing, if you have a bank w/ online bill paying, use that to send a check for your bills about a day before they are due. I've had Wells Fargo try that scam w/ me. I promptly called my bank (USAA) and they sent a fax to Wells Fargo w/ proof of when my payment was received by Wells Fargo. But, please read my posting under WELLS FARGO FINANCIAL. Start those ten cent checks now! They'll eventually get the message if we all unite!
20 days ago by Jake Ralphs [send email]
I love Wells Fargo Financial. They have simplified my life by consolidating my bills. I have reduced my monthly payments by $900. I have money to feed my kids and gas money. Thank you!

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