KIA Motors
reviews and complaints

I purchased from Dealer: Pusat Servis Supreme Priority Sdn Bhd - Lot 816, Jalan Pegawai, 83000 Batu Pahat. Tel: +[protected], +[protected].

I have encountered too many problems on this Kia Spetra since I have purchased it on 13/0/2009. I will list out all the problems for your further actions later on. First and foremost, I write this complaint to you as I strongly believe that the Kia Spectra I purchased has fully tarnished the whole reputation and band of Kia Motor not only in Malaysia but the entire world. I strongly think that Kia Motor should be shamed of introducing this model of car as it totally disappointed me being a Executive Director of a Construction company in Malaysia. I purchased this car for the convenience of my family but in contrast it is creating problems for my family since the beginning. Even recently I myself drove this car and stopped in the middle of busy road and center of the traffic light junction. I have sent for the kia service center for the solutions but it has never been solved and it is getting worst and worst after the car service. I strongly think that this is the biggest failure of Kia Motor since it has commenced its business and I am asking (not hoping or wishing) that Kia Motor can send someone to overcome all the problems and failures that I have encountered otherwise I will further post my complaint to all the internet media such as facebook, twitter, youtube and so on as a boycott to Kia Motor and I swear that I will do it.

Let's us look at all the problems that I have encountered after 3 times of the car services and the car age is less than a year and most importantly the car is still in the workshop remained unsolvable.
1. Engine will shut down suddenly and frequently, even the gear signal is in N or P condition, it cannot be started again (even a new battery has been replaced.)
2. Gear is not running smoothly sometimes it is not forwarding after running a long distance.
3. Air-con not cold.
4. Audio system spoiled.
5. Sometimes doors are auto-locked even this car without auto-locked functions.

All these problems have caused many other problems in my family. My wife is employed and she is always late and absent for work after driving this car as it always shut down out of sudden and cannot be stared again. My children are always late and absent for school or tuition classes. Sometimes my wife is late for the pick up of children after school or tuition classes. The car stopped in the middle of our long journey after traveling for long distance and so on. Each of these problems have distorted our family and annoyed me since the purchase of this Kia Spectra, most importantly the Kia Servie Center over here has never solved all these car problems untill it continues raising another or more problems.

I think the Kia Motor will be able to send somebody to solve my car problem as soon as possible since it has been staying at the workshop for 3 days before I really take actions to boycott the Kia Motor until all my car problems have been solved.

Thank you.

BRs,
Tiu Eng Hong
+[protected]

I bought a 2005 kia sorento in 2008 of july it is aug 2010 now and the front seal is leaking and the wheel beerings are messed up on the front right had baught extra warrenty went to get the problem fixed and they told me that they could not honner and fix my problem because KIA had sold me a car that had a Branded title: buyback/lemon... Yes they sold me a lemon car and new it and never told me nore was it in the contract I am so mad now i have to come out of pocket to pay for the repair cause i still owe around 8000 for the car and no one will do a trade for me.

Back in may I noticed my kia soul had paint chipping all over the hood, so I took it to the dealer they said they would have to have a kia rep look at it.in mid june that rep came to the dealer to take a look, he said it looked like I drove behind a salt truck, now I have about 200 little paint chips about the same size, this is not the result of driving behind a salt truck, faulty paint job. Almost two months later the rep told the dealer to tell me to let my insurence company fix it. They are trying to get out of paying for the paint job, why did it take so long to tell me to scam my insurence company, I will not do this, my insurence company will be notified of kias plan. This is how kia operates, this will not stop here, all I want is for kia to make it right.

I brought my 07 Sedona for service. I brought it in for an oil change and to fix a tire, along with some other warranty issues. I informed Dave that I wanted an OIL CHANGE. Dave wrote down, in his own writing, 4000k service. I did not see that Dave wrote something different from what I said. I signed the papers and left. Why would Dave write something different than what I said down as I was saying it? The next day, I pick up my Sedona, get home and realize that I was charged $54.95 instead of the usual $33 dollars or so. I called and spoke to Dave who was adamant that I "signed" for the services. I NEVER authorized this service. I was then handed over to one of the most rude and ignorant managers that I have ever spoken too. Pat was condescending, disrespectful, and flat out ignorant. He kept repeating over and over again that I signed for it. Dave clearly wrote down the wrong thing and then charged me more money. Pat informed me that I have to opt out of the 4000 mile service at the time of scheduling. How is a person supposed to opt of a service that they don't know they are getting. I will be contacting the attorney general about this blatant fraud.

Please check if the mail I receipt is true, and what your suggestion for me to do:
Kia motors corporation, (Seoul, south korea)
Kia car sales promotion office, (England, united kingdom)
Regional office: # 591, wellington road, stockport,
Cheshire, england, united kingdom,
Telephone number: +[protected]
+[protected]

Dear vikkie zhou,
Winning identification no. : kiasorentopromo210129928/2010
Approval no. : kiamotorssorentopromo2039832010

We are in receipt of your mail and it gives me great pleasure to inform you that your verification information and selected claims option has gone through our verification processes and has successfully passed all standards in accordance with the year 2010 kia motors corporation; sorento car promotion claims terms and conditions.

As you already know, all winners for the online version of the kia motors corporation sorento promotion programme were selected through a computer ballot system drawn from an exclusive list of 500, 000 unions, associations, and corporate bodies that are listed on the internet as part of our international sales promotion process to promote international sales of brand new 2010 suv kia sorento car and co-operation between our customers across the united kingdom and other countries worldwide, your lucky email address as ([protected]@hotmail.com) with secret #: kiasorentopromo210129928/2010 was selected as one of ten (10) star prize winner. You are approved to receive a new 2010 suv kia sorento car and cash sum of & pound;650, 000.00 great british pounds sterling.

Your winning prizes been verified and cleared by our promotion headquarters in promotion headquarters in seoul, south korea. Since you will be unable to attend in person for the final validation, endorsement and release processes of your prizes in our office, you are to proceed and contact our company's lawyer in our law department, whom you will empower to represent you on your behalf. We will nominate barrister perkins james behrens (Esq. ) , to represent you in the documentation of all the required affidavits document and complete supervision of your winning funds bank to bank wire transfer of & pound;650, 000.00 great british pounds sterling to your personal account and arrange for the delivery of your suv kia sorento car to you.

Contact barrister perkins james behrens (Esq. ) via the e-mail below:

Lawyer e-mail address: [protected]@kiaclaimslawfiles.Co. Uk
Contact person: perkins james behrens (Esq. )
Telephone #: +[protected]
Kia law department.

note: you are to provide him with these details for identification of claims:

Full name:... (As appeared on any of your personal identification card)
Personal telephone number:...
Prize identification number:... Kiasorentopromo210129928/2010...

For insured security of your winning prizes, have it in mind that your won prize cannot be deducted from by anyone; this is because the total amount of & pound;650, 000.00 great british pounds approved with your winning cheque has been insured to the real value, and as such most be delivered to you without any deduction. This is in accordance with section 13 (1) (N) of the national gambling act as adopted in 1993 and amended on 3rd july 1996 by the constitutional assembly.

Concise update on proceedings with the firm is required back to this e-mail as soon as you are in contact with them. If you need any assistance, please do not hesitate to let me know.

Congratulations. You can call this office for assistance anytime: +[protected].

Your faithfully,
Mrs. Rosemary johnson,
Winning prize claims fiduciary agent,
Kia motors sorento car promotion™ 2010 edition,
Kia motors corporation. Copyright & copy; 2010 all right reserv

This message is from kia motors promotion office.‏
From: corrine ockhuijsen (c. [protected]@gemwoudenberg. nl)
you may not know this sender. mark as safe|mark as junk
Sent: wed 6/30/10 1:29 am
To: [protected]@lotto.com

Dear lucky winner,
You have won you cash prize of £650, 000.00 pounds and a kia's brand new 2010 kia sorento suv car.
Contact the claims officer on e-mail [ [protected]@yahoo.com. hk ] for claims.
*
Contact: mrs. rosemary johnson [ forward info - [protected]@yahoo.com. hk ]
Call tel no.: +[protected].
*
Provide her with full names:
Contact address /country:
Personal phone number:
Lucky email address:
Congratulations on behalf of kia motors corporation [ forward info - [protected]@yahoo.com. hk ]

I bought a Kia Carens Car on December 2009, from day one the AC is not working, I contacted the agency and did several maintenance visits but the AC is still not working. Every time I go to the agency they just recharge the freon gas without knowing the reason for leakage and the AC works only few days and then back dysfunctional. The car still did not reach the 10, 000 km. With those several visits to the Kia Motors maintenance and the very bad results, I need to change my car with a brand new one (same model).

Thanks,
Mahmoud
Egypt
Mobile phone [protected]
email: [protected]@hotmail.com

Is this true?

Kia motors corporation
Promotion law department
#201 heddon street, mayfair, city of westminster,
London, w1j 9hf, united kingdom.
Tel: +[protected]

Dear muhammad admin inayat,

This letter is to acknowledge the receipt of your latest mail to this department. I am barr. Larry steven weston (Hons.), the principal attorney kia motors promotion law department and I am your legal representative for the kia motors corporation, kia soul car promotion, to represent you for the claim of your winning prize of £550, 000 (Five hundred and fifty thounsand british pounds) and your new 2010 kia soul car, I will procure all the necessary court affidavits document, that would enable endorsement by proxy on your behalf for the immediate release of your winning funds of £550, 000 british pounds into your nominated bank account in your country, and also the swift delivery of your new 2010 kia soul car and other additional prizes as compaq presario cq61 laptop, kia motors t-shirt, and face cap to your residence through our company's courier department.

Be informed that your cheque of £550, 000.00 british pounds and your claims file has been forwarded to my office today, for security reasons it is protected by the promotion insurance policy, that makes it impossible for anyone to deduct any charges or remove any copy of the documents before handing over to you, in accordance with the british government lottery gaming board section 223, sub-section 49 of the year 2005 by the constitutional assembly.

The payment of the document procurement/notarization fee must be paid upfront to this office, because it is from this payment that I will swear all the necessary court documents that will empower me to act on your behalf, and stamp duties must be paid on the affidavits at the royal courts of justice here in london on your behalf. The cost of contracting an accredited attorney for the procurement of your court affidavits and the signing of the international payment voucher is very minimal because this has been subsidised by the kia corporation promotion board. It is on the low side, compared to contracting an attorney from outside.

The cost is calculated at the royal courts of justice as 0.09% of your winning funds of £550, 000.00 pounds and in this regard, it is interpreted as £495 gbp (Four hundred and five british pounds).

Listed below are the documents that I would need to procure from the court on your behalf:

1. Affidavit of prize ownership/claims authority.
2. Authorization of representative.
3. Affidavit certificate.
4. Memorandum of understanding.

* the above documents will grant legal approval to our transferring bank to transfer your complete funds of £550, 000 british pounds to your personal account, I will need to procure the above documents from the royal courts of justice immediately, and thereafter I will submit the documents to our accredited transferring bank to enable them commence the transfer of your winning funds directly to your personal account in your country.

I will need to have the exact amount of £495 gbp (Four hundred and ninety-five british pounds) which is required for the procurement of the above affidavits at the royal courts of justice to enable me commence the documentation process and proceed to the bank immediately to transfer your funds over to your personal account in your country.

Be informed that the time frame to redeem your entitlement is not exactly unlimited, you are thus advised to act fast and get the documentation fee to enable my immediate action to commence your document processing immediately, so that I can complete the documentation and finalize the transfer process of your winning funds to your account immediately I present these documents and your winning cheque to our bank.

Acknowledge the receipt of my e-mail, and get back to me as soon as possible, to enable me send payment information to you on how you can transfer the requested amount of £495 pounds to this office to enable me commence the documentation process immediately.

Congratulations once again, I will wait to hear from you.

Best regards,

Barrister larry steven weston (Hons.)
Tel: +[protected] / +[protected].
Principal attorney,
Kia motors promotion law department,
Kia motors corporation.

Dear Sirs:
My name is José Sá Barros and I live in Lisbon. My E-Mail address is: [protected]@netcabo.pt
I have a Kia Carens with 33.000 Kms. On passed day June 6 I went to Kia repair station in the morning with intermitent starter problems. For my surprise they told me that there were no starter motor available until next Jun 16 and that date was not guaranted. The starter motor was ordered to Belgian and I went away because I needed the car. Next day (7 June) the starter motor broked completely and the car was towed to the Kia repair station again. I asked for a substitution vehicle and I was beeing told that a substitution vehicle is available for repairs longer than 8 hours and that to change a starter motor takes only 0ne hour and a half. Is that my fault that the starter is not available? This is typically a gypsy business. These attitudes harm good Kia`s name.

I purchased a brand new Kia Soul plus on April 10, 2010 from Ron Tonkin Kia. Happy with the size style etc. Within 100 miles the engine light came on. I called Kia, the dealer and service manager. They all told me not to worry about it and keep driving it unless the light was blinking. I did not buy a new car to experience engine light issues. I took it to Power Kia in Salem and they said it had a lose plug. Light was off I was happy. Just under 300 miles the light came on again. I called and was told to bring it back. It was a thermostate problem and the part had to be ordered. I waited at least ten days, with the car in my garage for the part to come in. Then had to wait about two hours to get it fixed. Light off, all is good. I had opened an official KIA claim and have a claim number already. Yesterday 04/21/10 the car just died. High pitch scream when I tried to re-start it. Tried to call KIA but due to me being stuck in traffice, people honking etc, I opted to call AAA and was told by Kia to tow it to Power Kia in Salem Oregon. I received a call today and also went to look at my car. The engine is FRIED. Apparently the oil pump was not working so the engine was not oiled. Three of the four cylinders are shot, the metal parts got so hot they are melted. Supposedly KIA motors advised it could be fixed, not with a brand new motor but a long block. This is not ok with me. The car is severely damaged. So.. I call the dealer Ron Tonkin that sold me the car, the finance manager Greg told me to come in and he would make it good. Drove and hour up to Gladstone, spent four hours waiting. told them very clearly I was not paying more or a higher payment. They were so sneaky, figured out that my payment would be the same, but added a whole year to the financing, added $2, 300.00 to the replacement car. I refused this deal. The car at this point only has 982 miles on it. A new car right? Well, they called it a " trade in" and of course was not worth what it was when I drove it off the lot, so they were not going to be put out. The manager complained that he should not have to pay the tow bill to get it to him from Salem, but did not care about the tow bill I have to pay to get it from my town to Salem. I mentioned " attorney and law suit" they did not care. ### full of lies and deceit. I bought a new car and want a new car, not some over heated piece of junk that has a melted down engine. It will have a car fax strike against it now, and even if I wanted to sell it, it has been severely damaged. Not OK with me at all. Power Kia was kind enough to give me a rental car to use, but I stopped by today and told them that I am refusing to pick up the car that will be repaired. I did not buy a repaired, damaged, over heated, non working car that I could not depend on. I would think that the dealership would have gone out of their way to please me, make me happy and make the deal good. NOT. They were arrogant, rude, sleezy and nasty. I plan to file a lawsuit against them for damages, stress, time, travel, costs and punitive damages to the full extent. Think twice before buying a car with Ron Tonkin dealership. They do not take care of you as a customer, they have no value in a " good deal". I put down $10, 500.00 on this car and financed a very small amount. They added extended warranty of $1, 450.00 of which I did not want saying it was to get me the financing etc. My pay off is only $5, 800 and they wanted me to sign a contract to pay over $8, 100.00 plus have to pay all the new tag, registration fees etc. What a total rip off. So my trade in is gone, my new car is a piece of garbage. I specifically asked if they ( the seven men who were arguing with me in the office) would treat their mom or wife this way and they said " YES". What does that tell you?

I bought a 2001 KIA Sportage 4x4 when it had only 17 miles on it. I can't use the 4x4 in the winter because it freezes when the temp. reaches 32 degrees F. The KIA mechanic told me there is a condensation box that is exposed to the elements. He said the whole vehicle was very poorly designed.

I have gone through 4 heater blower motors. There is a screen right under the windshield that allows debris and water to get into the blower unit. The garage manager of the KIA dealership told me that was also a very poor design on KIA's part. I have to pay for it though. The water gets into the motor and shorts out the unit. After the third unit I had installed, he told me to make sure I keep the air recirculation on. This will close the vent and keep most of the water out. The problem with doing that though is all of the windows fog up.

When the rear window washer ran out of fluid, I took it into the garage. There was a tube missing and I was told I had to be the one who broke it. I told them I brought it in because I couldn't get the door open for the fill tube. They refused to believe me or repair it.

At 20, 000 miles, I had to have all of the belts replaced due to dry rot. I live in the Midwest. That repair cost me almost $600. There was a squeal and I kept taking it back only to be told that was a normal sound. By the time I took it to another garage, I was told the belts were not installed with the right tension and now I have to have two pulleys and all of the belts replaced again.

The KIA warranty is totally worthless as everything that has gone wrong, I have been told is not covered. I had them replace the windshield wiper blades replace by KIA. It fell apart within 2 weeks and scratched the windshield.It was raining and I had to use them to get to the garage. I was told that it was not their problem either. This is the only vehicle I own and cannot afford to buy another car. This is the worst vehicle I have ever owned. No wonder I got a good deal when I bought it.

Good afternoon people from KIA Motors.
We are compelled to return to an old problem. Your Responsible persons from the Ukrainian division are continuing no do nothing for fixed small problem. They are wait when we will simply buy the broken detail. According to my rights as consumer, I have month for the problem decision. But the company carries out simply unscrupulous to the policy on a deceit of the clients. It turns out, that having spoken by phone and having calmed words of the client impudent ignoring proceeds. Till May, 14th there were some days. After 30 days I wish to begin process against company KIA MOTORS. More indifferent relation to the clients I did not see.

It was my very big mistake for buy a KIA car.

Good afternoon dear Sirs.
We are hereby inform you that our car is on a guarantee of KIA Motors. There are passed service of 20 000 km on service centre M-Service Kerch. Crimea Ukraine. Manager of this stations has established damage of the lever of a manual brake. According by procedure and regulations was written report about damage and sanded request list to the Maine office of KIA MOTORS UKRAINE. Kiev city. From our side We have written the letter by E-Mail to head office 'n.[protected]@falconauto.com.ua'- contact manager. But people working at head office simply ignore us. Full indifference from the people of KIA MOTORS. Do not wish to answer letters. After 30 days we will prepare documents in court and to return our car KIA SORENTO to the company. Not desire to carry out guarantee certificates popular measures compel us to go on these not. We are hope, that the company will react correctly to our lawful complaint. What about the reputation of one biggest car makers in the world.
2. Request
We are looking for the best way as soon as posible to compleated our problem. By pease way.

Sent 2010-04-28 오전 1:09:37

Kia motors corporation - seoul, south korea.
Kia motors promotion™ department,
Regional office, kia motors corporation.
591, wellington road, stockport,
Cheshire, england,
United kingdom.
Tel: (+44) [protected]
(+44) [protected]

Dear victoria lees,
Attention: prize claim approval number: kiasoulpromoxx72/2010.

we have received your details and your claims have been verified, congratulations your prizes have been approved for release which will be paid out to you in any way you choose to from the options listed below;

1. by coming over to our head office here in the stockport, united kingdom to pick up your winnings in cash.

2. by bank telegraphic transfer into your private bank account from our official bank through the supervision/support of our
company's accredited lawyer whose information will be sent to you.

3. by receiving an international check of £550, 000.00 gbp cashable in any bank, any where in the world along with the delivery
of your brand new kia soul car through a secured and trusted courier service.

You are to choose one (1) from the above three (3) options to claim your winning prizes and reply back to me via e-mail within the next 48 hours, to enable us facilitate your claims procedures and give additional information/instructions on how to complete the claim process which will enable the release of your winning prizes to you as soon as possible.

Note: that a third party is not allowed to make claims on behalf of a winner due to security of your winning prizes and you have two (2) weeks deadline to claim your prize before it is refunded to the lottery company.

We will be expecting a speedy reply from you so we can issue out your payment as soon as possible.

Your faithfully,

Mrs. nicole johnson,
Fiduciary agent. phone: +[protected]
Kia motors promotion™ 2010 edition,
Kia motors corporation copyright © 2009 all right reserved.

Attention: all winners are assured of the utmost standards of confidentiality and press anonymity until the end of proceedings, and beyond where they so desire. winners are advised to keep their winning details/information from anyone to fraudulent claim (important) pending the transfer/claim by winner. also, you will be for the modalities associated with the remittance of your funds inline with our payout policies. your funds of £550, 000.00 british pounds with your 2010 kia soul car has been insured to your winning e-mail address by kia motors year 2010 board of promotion and in accordance to the british government lottery gaming board section 223, sub-section 49 of the year 2005 insurance policy for insuring winning prize in favor of the respective winners.in reference to this, no deduction of any kind can be made on your won prize. according to the 2006 kia promotion insurance policy, all winning prize must be insured and also in no condition such a penny be deducted from a winners prize by anyone until these prizes gets to you.

Kia dealership (Bourne, ma) owner robert scena was forced to close his doors due to bad buisness practices, but not before ripping 100's of people off. He got me for $1800. I purchased the extended warranty for $1200. And the gap insurance for $600. He took the money and never sent in the paperwork to the proper companies. Therefore I am out my $1800., and I have no coverage. The car inself is a piece of crap, and i'm sure that extended warranty would have come in handy in the very near future. Kia is a disgrace for allowing any loser off the street to open a dealership selling their goods and ripping off unsuspecting, hard-working customers.

After hearing the commercial for the new Sorento cross over (several times), it has become quite obvious the music was composed by incorporating the signature sound of James Brown
I hope James Brown's estate is getting a piece of the pie.

we went in looking for a new car. we decided on a 2010 kia rio sedan. the sales man told us that the 2009 kia serento had a 5, 000 rebate (it was new, only 48 miles). because of the amount of our trade 2006 chrysler sebring convertible (6, 500) and the 5, 000 rebate it made sense to buy the serento. total price would have been 26, 000 financed. However, final loan papers, took the rebate away and we were stuck with a 31, 000 financed amount. the trade was already gone so we could not back out of the deal as they would only give us the 6, 500 for the trade. (we owed 10, 000). Really felt this was a bait and switch. Sales Manager stated that they withdrew the rebate because of the condition of our trade. This whole deal stunk and we are stuck with a new car (not the one we wanted) with much less gas mileage and a much bigger vehicle than desired. Not at all happy with the conclusion. felt super pressure to go ahead with the deal rather than walk away with no car and still owe 4, 000. Will never ever ever buy from this dealer or any other dealer of Kia. (this was also the 2nd car purchased)

After reading the reviews of this dealership I was very thinking about not going to purchase my car from there. My credit is not good and this was the only dealership that was willing to help with my situation. I went there on a Saturday with my father so I could have some support. When I arived they were very busy every desk was full and we had to wait about a half hour before we were able to be seen by a salesman. While we were waiting we could not help to hear some of the people talking about how they were trying to get cars and that this dealership was the only one that approved them. It started to make me worry and my dad thought it was a scam, due to him knowing my credit situation. It turned out that they really could help me I had to put down $1300.00 for my taxes that I didn't really like but I was able to get a Nissan Altima it was very clean and I felt like I recived a good deal. The people there were very blunt about my situation which I didn't like, but my dad was on there side, and they were right. Over all I want to let anybody know that if you have credit issues and need help this place will actualy try to help.

I have no idea what this debt is

they don't talk to me

they just keep harrassing me

i am sick of it and they are not supposed to be licensed in az

where is the attorney for the state and why is he not putting a stop to this

when is he going to do the job he was hired for

i want this stopped and i want it stopped now as i have a sick person in my house who should not have the stress

why has this gone on this long cease and desist there is no excuse for this