Complaint Rating:

I have never in my life had to deal with such a crummy business. They seemed so great in the beginning...until you have to file a claim. It took them three weeks to give me a check to fix my vehicle. Three weeks of having to pay to rent a car. Not only that, the police report filed clearly states both drivers were following law, it was just a chance happening and horrible weather that caused the accident...yet somehow I ended up being at fault. Even the other driver is pushing for that decision to get reversed. I'm currently trying to get in touch with the commissioner and a lawyer. I will fight this company all the way. Do not invest any money into Infinity or it's mother company Leader...you'll end up with a giant headache and extremely horrible customer service.