Complaint Rating:

Company information:
personal
Springfield, Missouri
United States

My husband was laid off June 15th due to cut backs. We immediatly sent out a letter to inform our creditors of what was happening. After a week had passed and we still had not recieved unemployment, fell behind on our house payment as well as every payment we sent out another letter explaining that our situation was still the same. The next week I called the creditors to talk to them. GE is the most difficult to get through to speak to a rep. I ended up having to call 7 times now asking them to stop the harrassing calls as now we are unablle to even eat. Out of 5 credit card companies GE is the only one that has made our situation even that much more stressfu;. 2 letters and 7 calls apparently is not enough to tell them we have full intent of taking care of this debt when we are able. Yesterday when I made the 7th call I asked to please stop the 8x a day phone calls and was told they would stop. At 6:00 a.m. this morning they began again.
It is beyond me how this credit card company has continually made mistakes on our billing, never once admitting to a mistake because you can't talk to a rep. But then to be going through the hardest times in our life, losing everything and trying to make sure that our creditosr know we have full intention of paying our deb onlyt to be harrassed so often daily is sad to me that they have zero empathy for our situation.
Stay away fro GE money. They are one big headache and care nothing about the consumer. They should have gone down with WallStreet! And perhaps their greed and lack of customer service will one day be their down fall.