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Great Fun

Posted:    

membership fee increased???

Complaint Rating:  88 % with 17 votes
88% 17
4.4
Contact information:
Great Fun
Nashville, Tennessee
United States
Phone: po box 41248 Nashville 37204
Just received postcard informing me that my "Great Fun membership fee has been increased. This charge will be reflected within your next three billing cycles. To ensure that you enjoy uninterrupted savings and service, we will automatically continue your membership unless you call 1-877-488-9480, toll free. to cancel. Otherwise your new $12.99 membership fee will be automatically billed to your credit or debit card account each month.
If you have questions about your Great Fun membership or how to use it, or do not want it to be renewed, please call us at 1-877-488-9480.

Sincerely,
Ann Clure
Senior Director, Great Fun"

I called the listed number to find out what this was about (never heard of GreatFun) and was told that due to high call volume to call back.

Help! What scam is this????
Complaint comments Comments (132) Complaint country United States Complaint category Unauthorized Charges

Comments

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 4th of Oct, 2007 by    0 Votes

Tlg*great Fun - Misty Voegtlin
Jordan

For more than 6 months there were an TLG*GREAT FUN transaction on my credit card for 9.99usd and i do not know why? And for whom? Someone pls help me to stop this fraud and to take back my money.

Thank you
 28th of Nov, 2007 by    0 Votes

Tlg Great Fun - unautherized charges
TLG Great Fun
2855 smith st
Los Angeles
California
United States
Phone: 323-123-4567

this dumb-ass company kept charging my credit card on a monthly basis $9.99 totaling $120 that they must pay me back
 27th of Mar, 2008 by    0 Votes

Orbitz.com % Great Fun - both ripped me off
Texas
United States

7 months after buying a pair of airline tickets I noticed $10.99 being charged to my visa. I called the phone number on the statement and it was Great Fun. Of course it was to a service rep in some other country. It sounded like India. I explained the situation to the rep and he could not find any records on me. After demanding, ademately, he recheck the records he found them. I made him repeat the address to me as he asked if I could please give him my home address to verify. Why does he need to ask? He has an account for you right? The account numbers I gave him were just as confusing to him as to me. I finally convinced him to refund the money.
I hung up and called Orbitx.com and spoke to a rep named Kim. She was completely aware of the charges and clamly stated Orbitz routinely surrender credit card info to Grear Fun, they are an affiliate of thiers. After colorfying my opinion of their wreckless handling of private info I cancelled my account.
Today I called Great Fun again to inform them that the entire amount was not refunded. The rep informed me that I need to write a letter to them making a request. This was never mentioned to me on ant previous phone call. Grrrr.
The address for your information is:

Great Fun
attn: Executive Support
P. O. Box 6100
Westerville, OH 43086

Apparently there have been 3 court cases or are in the process of filing the cases. This is not an isolated event.
 3rd of Apr, 2008 by    0 Votes

Tkg Great Fun - Unauthorized Chages
United States
Phone: 980-721-3120

This company (TLG Great Fun) charged my account twice on the same day for the same thing. I had never heard of this company before. After finding the company I called to find out more. They told me that I authorized these charges. After getting a bit rude they agreed to refund the charges and there should be no more charges from this company. We will see. But if you are having the same problem the number to reach this company is 1-877-488-9480.

I really hope this helps someone.
 2nd of May, 2008 by    0 Votes

Tlg Great Fun - Beware of them
TLG Great Fun
United States

I ran into this same problem last year THREE times and guess what they did it again. It has been almost one year to the date. When I first called them they put me on hold for 10 minutes before I talked to a Rep. She then proceeded to tell me that their computers were in the middle of updating and that I needed to call them back in hours. They tired to tell me that I authorized the charge to my card because I bought from Customer Direct in 02/08, which I DID NOT. So, here I go all over again!!
 15th of May, 2008 by    0 Votes

Tlg*great Fun - Misty Voegtlin
TLG*GREAT FUN
7675 Oakhill rd
Bremen
Ohio
United States
Phone: 740-569-4209

TLG*GREAT FUN 800-242-7771 CT US With Card ************xxxx $15.99. I am so upset... We have to got to stop these people!!
 3rd of Jun, 2008 by    0 Votes

Tlg Great Fun - Never signed up for a membership
United States

I just recently started to close my checking account and since my pay was directly deposited I left the account open until the next pay came out to ensure it didn't get kicked back and take forever for it to get to me. Well, I left a few dollars in the account and soon found that my balance was -$55.00 thanks to no other than TLG Great Fun phone number 800-290-8603. They have been taking $12.99 out of my checking account since December for a grand total of $90.93 now plus 34.00 for the overdraft. My husband never signed up for the membership and when I called to even see what it was the lady actually tried to sell the membership to me! I guess she didn't understand that I didn't want it and that was why I was calling. It seems like a very sneaky business pitch. I am going to make my husband take care of this one. I will update you and give the outcome. . . which will be in my favor.
 12th of Jun, 2008 by    0 Votes

Tlg Great Fun - Why is this still going on?
United States

My complaint now is...Why hasn't anything been done about this to close TLG Great fun? It's not like it is new and it definately seems it is ongoing.

I had the same issue. I tried to call several times from home (this was last year) early in the morning EST. When I called me credit card to complain as well, they tried the number before 10 a.m. EST and did not get an answer. I was immediately credited that one charge and the credit card blacked out any further charges.

My charges came up from an online sale, and pop up. Apparently, I did not check off the box and when I entered my information, it automatically signed me up. I think I was on a shoe site (2007).
 16th of Jun, 2008 by    0 Votes

Tlg: Great Fun - NEVER SUBSCRIBED
TLG: GREAT FUN
343 HATCHER AVE.
San Antonio
Texas
United States
Phone: 210-333-7526

Count me in as victims on the scam. I never signed up for anything like that. I'm not a traveler! Never have I received anything in my e-mail or postal mail to acknowledge that I've joined. I'm going to pay a visit to my nearby bank branch today to see if I can get these withdrawals stopped. I hope I won't have to change all of my bank information just to get that done.
 16th of Jun, 2008 by    0 Votes
MY COMMENT IS THAT I PLACED BY OWN ADDRESS WHERE I SHOULD HAVE PLACED THE "TLG GREAT FUN" ADDRESS" AS FAR AS I KNOW, THAT COMPANY, IF IT EXISTS AT ALL, DOES NOT PROVIDE A PHYSICAL ADDRESS. DOES ANYONE KNOW IF IT HAS A WEBSITE ADDRESS? MY SEARCH FOR IT WAS FUTILE.
 10th of Jul, 2008 by    0 Votes
i also had a charge placed on my credit card of $119.99 and called the 800 number - this is what happened - i spoke to a lady called VERONICA she checked in to my "account" and she told me that althought i had also previously cancelled my "account" (one which i had never joined by the way )
i had another account -- at a previous address ( again which i had never joined)- which was not cancelled - it was froman address i lived at ten yrs ago -
so i had to cancel that account as well - then she said i would recieve a refund with in 15 days - this remains to be seen -- but i advise anyone caught in this scam to be aware that thier "account" may have been registered at any other address they may have had over the years - this is used to keep the "account" active and then they can charge you from that address--
 11th of Jul, 2008 by    0 Votes

Tlg Great Fun - Fraud and scam
TLG Great Fun
North Carolina
United States

http://www.greatfunonline.com/ I too had this happen and only noticed just recently. Thing is I didn't but tickets or rent anything from the listed websites on any complaint that I have seen. I found their website and it has an email address. I hope that everyone that reads this floods that email address and hopefully this fraud excuse of a company is shut down.

And unfortunate the only way we noticed was we requested to closed a checking acct and the bank failed to do so. Then we received an overdraft notice and neither one of us had made a transaction because we believed that the acct was closed. My suggestion to anyone with this issue is to file with your bank/ credit card company and close the acct. And notify your financial institution that ANY transaction from this company IS NOT Authorized.
 15th of Jul, 2008 by    0 Votes

Tlg Great Fun - Unauthorized $11.99 charge
TLG Great Fun
Connecticut
United States
www.tlg.com

I have already been charged 2 months in a row for $11.99 /month and I have no idea why I am being charged for something I never agreed to or purchased.
 16th of Jul, 2008 by    0 Votes
I have (4) four unauthorized charges in the amount of $11.99 each for the months of April, May, June & July and am very angry that such scams can happen. I will carry this further, if necessary, if it is not corrected asap. I want to see credits for each and every charge to my credit card.

A response is needed asap.
 29th of Jul, 2008 by    0 Votes
They did they same thing. In fact TLG Great Fun charged my card this morning. So I called my bank right away and we 3 way called them. I got the run around too but they finally told me that they got my information from Fandango.com where I purchased movie tickets. I did in fact purchase movie tickets but NEVER authorized them to get a hold of my credit card information and charge me some bogus amount. They told me the same story...10-15 days I will be refunded but luckily my bank is going to refund me the amount. If you have been charged by them I suggest you cancel your current card and order a new one as I have done.
 5th of Aug, 2008 by    0 Votes

Tlg Great Fun - Stealing my money
United States
Phone: 402-317-9196

I also noticed they took out 11.99 out of my account today and I called to find out that I also have supposedly signed up for some discount program after going through priceline. I would have never agreed to pay 11.99 a month for stupid crap. This is ridiculous, I have called my bank and they said to call back the next day if the amount is still posted to the account. This company is ripping people off apparently and reaping in cash for nothing. This thing needs to end.
 10th of Aug, 2008 by    0 Votes

Great Fun Tlg - unauthorized charges on my credit card
Great Fun TLG
Trumbull
Connecticut
United States
Phone: 800-242-7771
www.mygreatfun.com

Why the hell is my account being charged without my knowledge! I have NO idea how these people got my information! My account was charged $12.99! I will be visiting the BBB about this! I have seen several complaints about this and yet this problem is not resolved! These people must be hackers! They messed with the wrong one! Good luck to others... and visit BBB as well, we have to come together and crack down on these thieves!
 20th of Aug, 2008 by    0 Votes
Charged my account stating that I signed a membership through a pop up when ordering movie tickets. I always close those annoying pop ups, so I am clueless to any membership. They accessed the same account information as I used to purchase the movie tickets. So, buyers beware! This company is a complete and total scam!!!
 26th of Aug, 2008 by    0 Votes
$ 11.99 was charged twice during this month from my Chase Freedom debit Card . Is the Bank doing anything for the fraud . Are we going to be remitted our stolen money. Can somebody guide me what needs to be done for filling a complaint. I am presently travelling outside US and have difficulty reporting to the Chase Autorities.
Looking forward for the reply.

Warm Regards
Anurag
 13th of Sep, 2008 by    0 Votes

Tlg Great Fun - Charged my Debit card
United States

On 9/12/08 I was charged 35.99 for what I have know idea, never heard of this company and did not unathorized this. I am contacting my bank Monday morning to see if their is something they can do to help me with this .

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