Complaint Rating:

GE MONEY BANK IS A JOKE!!!!! I WAS IN THE PROCESS OF MOVING AND DECIDED TO PURCHASE A NEW BEDROOM SET AND MATTRESS FROM SLEEPYS. I WAS OFFERED A ZERO INTEREST CARD FROM GE MONEY AND THOUGHT IT WAS A GREAT IDEA BECAUSE I COULD PAY OFF THE TOTAL AMOUNT IN ONE YEAR AND NOT HAVE TO PAY INTEREST ON THE PURCHASE. WHEN I MADE THE PURCHASE I GAVE MY NEW ADDRESS WHERE ALL OF THE ITEMS WERE DELIVERED. A FEW MONTHS AFTER THE PURCHASE I REALIZED I NEVER RECEIVED A BILL FROM GE MONEY, SO I CALLED AND I WAS TOLD THAT THE MONTHLY STATEMENT WAS MAILED OUT AND I WAS NOT PAYING SO THE INTEREST RATE WAS NOW 28.9%. AFTER FIGHTING WITH SOMEONE THAT BARELY SPOKE ENGLISH AND GETTING A MANAGER ON THE PHONE THEY AGREED THEY WOULD SEND ANOTHER BILL (WHICH IN FACT THEY NEVER DID) AND WOULD TAKE OFF THE INTEREST ONE LAST TIME AND GIVE ME ANOTHER CHANCE. LITTLE DID I KNOW THAT THE SAME THING WOULD HAPPEN AGAIN!! I DECIDED TO OPEN UP AN ACCOUNT ONLINE AND PAY MONTHLY. IN THE LAST YEAR I HAVE WASTED HOURS ON THE PHONE WITH THIS COMPANY AND HAVE RECEIVED 3 BILLS WHEN IN FACT I SHOULD HAVE RECEIVED 12 BY NOW. I PAID OFF THE TOTAL AMOUNT AND NEVER WANT TO DEAL WITH GE MONEY AGAIN. THEY ARE LIARS AND LOOK TO MAKE MONEY OFF PEOPLE THAT WILL TAKE RESPONSIBILITY FOR A MISTAKE ON THEIR BEHALF. BE CAREFUL!