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GE Money Bank Complaints - GE Money Bank should be ashamed of itself!

Review all GE Money Bank complaints

GE Money Bank
Posted: 2007-11-14 by John Stewart [send email]
GE Money Bank should be ashamed of itself!
Complaint Rating: 93 % with 14 votes
Company information:
GE Money Bank
United States
www.gemoneybank.com

I mailed payments for my account on November 3rd. I have always made payments on time and usually made more than the minimum payment. I received a call from GE's collections dept yesterday. I could barely understand her because she was in INDIA. These big companies should be ashamed of themselves. (I digress) she wanted me to make another payment on the phone with her. Their is no way I was going to give her my banking info over the phone to someone in INDIA. So now I have to watch my bank account to make sure it gets posted.
Comments United States Banks
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Comments

368 days ago by Monique Giannetti [send email]
Be careful because they removed the money from my account and told me they never got it when it cleared from my bank. Be sure to keep copies of every time you speak with them or mail/fax them anything.
332 days ago by Ron Henderson [send email]
I am a hearing aid dispenser. they sent me a credit card (pos)machine with out me even requesting it. Well i began using it. A patient complained to them about what, i don't really know. They refunded his money, against california state law, demanded i discontinue the use of the machine and return it because, as they claim, i violated parragragh 13 of the agreement. I never saw any such agreement and have no idea what they are talking about!!!! Someone said something about a class action suit against them. Count me in. When the unlawfully cacell my sales and refund moneys illegally---- they better be ready for a fight. My sale was solid, legal and is not going to be cancelled by anyone other than myself as per california state law. Again, count me in on the class action laesuit.

Ron.
320 days ago by Robert [send email]
I totally agree. GE Money Bank is a company I will never do business with them again. I was a long time customer with an outstanding payment history. I had an issue with some interest charges and was getting no where with the Indian representative. I asked to speak to his supervisor and was told to write a letter. Write a letter??? What century is this??? I guess GE Money Bank does not know the value of responsible account holders.
313 days ago by Sheldon Etter [send email]
THE SAME THING HAPPENED TO ME. I COULD NOT UNDERSTAND THE PERSON ON THE PHONE.
306 days ago by Patty [send email]
I missed1 payment got 2 calls a day from a person in india , made the payment through auto payment phone system, was withdrawn from my bank account. Now they say payment was not made, was done Dec. now i have faxed the check. Its up to me to prove its been processed. Big hassle . they haraased me now nothing is being done on their end. Cancelled the card.
303 days ago by Joyce E. Onufer [send email]
I agree with all the comments made above. I feel thier Customer Center is made up of very untrained, uncaring, rude, arrogant, poor ethical phone skills employees and we all should get together and find a great Law Firm to represent us. They have not listened to me on 4 occasions and have not bothered to close my account, as I requested. When I ask for somebody I am talking with, who I cannot seem to underatnd my problem or does not try, I ask for someone higher up, I get the same treatment. They act a good act! My grandchildren could understand the problems I am facing better then Caer Credit employees can. They would also agree on Care Credits fradulent actions and activities. They need to own up to how they are scamming their customers. I am all done with their condescending comments as, "I don't follow you!"or "What do you want me to do?" or "I am too busy to continue with this conversation!" (Spoken by a women who was a "escalation";alias supervisor) who shows no interest or compassion. Their bogus attitude drives me into a severe anxiety attack. I am so glad that I am not the only person dealing with this company. HELP!
292 days ago by Zeuxis R Salazar [send email]
I am having the same problem with GE money bank. I called them for a payoff amount back in October, I sent them the check, three months later I received a call from their collection department. I have been harassed since. No one in the company can tell me what is going on, all they want me to do is give them another $1,097.00. I have called many time and tried to speak to a manager, well the manager is never available. I leave messages for them to call me back and to this date I have not gotten one, all I get is more calls from the collection department. This company really should be sued by everyone who is being harassed.
180 days ago by Maria Ruiz [send email]
GE MONEY BANK HAS BEEN CHARGING ME LATE FEES ON MY CREDIT CARD MY PAYMENT IS DUE ON THE 21FIRST OF EACH MONTH AND MY PAYMENT IS ALWAYS POSTED ON THE SINTEEN OF EACH MONTH AND THEY STILL CHARGE ME LATE FEES. I FILED A COMPLAINT WITH LISA MADIGAN ATTONERY GENERAL. I AM NOBODYS FULL.
132 days ago by Martha Smith [send email]
GE Money Bank is very unfair. I had a JC Penny card for years and never was overdue or behind a payment and then my husband dies unexpectatly of lung cancer and because of other accounts that I could not pay I had to file bankruptcy but they were left out of the bankruptcy because I had no balance on my account only insurance with Stone Bridge so they cancelled my card and won't let me have another, How unfair is that????
118 days ago by Debra Feeney [send email]
I purchased a salt system for my pool through a company called Aquavantage. It was supposed to be paid off in 4 years. I had an automatic payment sent for more than the amount every month. That was over 5 years ago. When I started getting the calls from GE Money Bank I had no idea what was going on. I checked with my bank and found out that GE Money Bank had bought my note from Aquavantage, the mailing address had changed and I was behind two payments because they had been returned to my bank. I have tried many, many times to talk to someone who will try to understand what has happened and no one will listen, understand or get me someone in charge. I refused to talk to the Indian reps and told them to tell someone from the United States to call me and they did. The rudest woman I have ever talked to has hung up on me twice. I have now canceled my auto pay to them and they can just come after me. I have already paid more than the cost of the system and they say I still have over half to go. All I can say is someone needs to find out the CEO's name and address and let him know what he has representing his company. I never did business with them to begin with and now I'm being harassed. They should be shut down permanently.
47 days ago by Phyllis Collins [send email]
I don't have a complaint...I just want to find our how to get my account set up to pay my monthly payment on line...Thanks
31 days ago by Penny G [send email]
Wow, I thought I was the only one. I did a balance transfer to pay off my GE Money account. I have a copy of the canceled check showing they were paid in full on time! And still it took 3 months for them to admit they got the payment and they still don't admit they got it on time. They claim they didn't receive the check until a month after it was cleared. How insane is that?! These people defy logic. They are still charging me a late fee and set collection agencies on me. I've referred it my lawyer and I plan on filing a lawsuit against them for harrassment
12 days ago by Theresa Keskinen [send email]
I just received a phone call tonight from someone saying that my payment was past due also. I have never been late in making a payment to anyone. I payed the bill when it came in and the due date was listed as being 11/29/08 therefore according to me my payment will be on time. You are right about not understanding the person. My person was from India as well. I checked on line after this person called and saw that my address was listed incorrectly the first time and according to them the statement came back. Don't these people realize what they are doing. Maybe if they didn't hire people from India things would run more smoothly.

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