The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Consulate of Italy in Detroit
Incompetent people at the Consulate of Italy in Detroit
2. (2 mins ago)
Global Sugar Art
3. (4 mins ago)
elimination of 24oz bottle
4. (5 mins ago)
Bad company
5. (25 mins ago)
Global Visas / IXP Visas
Scam - stealing money

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

FedEx Complaints & Reviews - Smartpost packages never arrive

FedEx Contacts & Informations


Posted: 2013-02-27 by    taaamuka

Smartpost packages never arrive

Complaint Rating:  100 % with 1 votes
I ordered something from amazon It was shipped by smartpost. But it never arrives. I waited and waited, thinking that fedex would deliver it in front of door or at least leave a tag. When I found it was delivered online, and there was nothing around, I contacted Fedex. They said they had delivered it to USPS. I went to USPS office, they said it had been delivered. I went back home, and waited and waited for one week. Nothing showed up. USPS called once, asking me to check around, even my neighbors. I don't want to judge that there might be potential thief around, because I saw too many complaints about Smartpost online. The USPS customer made me feel like I lied to them. And they confirmed that someone had left something in front of door. This is extremely funny, because USPS NEVER NEVER leave a item in front of my door. They only leave a tag, every time! And this item certainly can not fit into the parcel lock of my apartment. Another funny thing is: USPS asked me to check neighbors on other floors. Hah, imagine why they would take something that obviously does not belong to them!

Same experience happened on my wife. She waited for her online order from the Carter's. The order was delivered by Smartpost. For one week, the tracking system was always showing: arrived at XXX (her city). Until today, she saw online (delivered attempted, check local office). She and her roommate were at home the WHOLE DAY. There is NO TAG, NOTHING AROUND!

Anyone who has ever received a package delivered by Smartpost?

Please do not deliver anything using smartpost!
Comments United States E-Shopping
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 27th of Feb, 2013 by   foxygrandma 0 Votes
Smartpost means that FedEx delivers the package to your local post office, and they in turn deliver it to you.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Secret Shopper Scams!

RSS Feed
Login close

Forgot your password?