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Shoppers Drug Mart Complaints - EXPIRED MEDICINE

Review all Shoppers Drug Mart complaints

Shoppers Drug Mart

Posted: 2009-09-03 by   mrsw
EXPIRED MEDICINE
Complaint Rating:  0 % with 1 votes
Company information:
SHOPPERS DRUG MART
Markham, Ontario
Canada

I purchased Infacol for my infant daughter on Aug 11, 2009 at our local Shoppers Drugmart. Gave Infacol to my daughter for 2 weeks and medication was completely not working. She was constantly crying and unsettled, feeding very little and sleeping irregularly. Two weeks later, I happened to notice the expiry date on the Infacol and it said 30/06/08!! This bottle of Infacol was expired for over 1 year!! I went into Shoppers the same day, and eventually spoke with manager, who basically offered me an apology and said these things happen from time to time! How can a pharmacy not care at all knowing fully that they have poisoned this little infant??

Any ideas on where I can go to complain? I've already called the college of pharmacists and the ministry of health.
Comments Canada Medical Negligence and Deficiency
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Comments

Sort by: Date | Rating
 187 days ago by   momiin 0 Votes
Hello,

I was looking for info when i found this page.
I had the same problem: bought some tablets at Shopper two days ago, and upon coming home and opening the bottle, i noticed that it is already expired.

i am not sure where to complain, and if it will have any result at all.
 166 days ago by   Renfrewite 0 Votes
Contact a lawyer and sue them!! Keep the bottle, and receipt to prove date of purchase. Shoppers drug mart is bad for selling expired crap, the same thing happened to me, but mine was foot cream, so not life threatening. I have reported them to the health board, but you should sue since it's something that was taken internally.

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