I signed up for the Triple Play Starter Plan. Two Comcast technicians came and installed the service (cables and modem for digital voice and internet). One or 2 days later, the phones went dead. I called Comcast and they sent a technician, who came and replaced the modem with another one. For this, they charged me 27.99. Why should I be liable for their non-working equipment! This service should not be chargeable.
I made a mistake by switching from ATT to Comcast. As soon as this damn 1-year contract is up. I'll be going back to ATT. At ATT, whenever you call, they have someone from here to talk to you and readily remove the charge when you protest. Comcast instead routes your call to a call center in India, where the phone person always claims he can't do anything about anything.