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City of Tshwane Complaints & Reviews - Electricity Bill

City of Tshwane Contacts & Informations

City of Tshwane

Posted: 2011-08-23 by    Michelle Ellis

Electricity Bill

Complaint Rating:  100 % with 1 votes
Contact information:
City of Tshwane
South Africa
On 27 September 8 o'clock my electricity was cut( didn't received any warning letter) i phoned they just said that they did send one out. I asked the guy with the name Winter what i can do as i got a baby. he said to pay R12878.00 and e-mail proof of payment to credit control @tshwane.gov .za and it will be turned on within 48 hours so i did. I then where on the phone for the rest of the day where the put me through from one person to another and cut me off 4 times. I just wanted to know if they did received my proof of payment, as i had no car this was the only way to do it and had to make all calls from my cellphone e-mail was send by the bank. On Saturday i made another big payment, this is now Sunday 17:00 STILL no electricity
Comments South Africa Government & Police
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Sort by: Date | Rating
 5th of Sep, 2011 by   Anthony Spruyt 0 Votes

City of Tswane - Electricity bill
City of Tswane
South Africa

Incorrect meter reading, thumb sucked and going in circles when phoning.
 30th of Oct, 2012 by   Suzette van Staden 0 Votes
If you have a problem and can't get it solved you need to register a formal complaint. But if this complaints doesn't get solved there is no reason to complaint. Fact is Tshwane doesn't solve any electricity users problem unless you take further legal actions an most users can't afford that and Tshwane knows that. The Tshwane employees are not capable of helping with complaints. I also have a current problem that is not solved for the last two months. Sometimes I think Tshwane don't help so they can steal peoples money. If not they need to proof what happen to all the outstanding money owed to users.

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