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BBVA Compass Bank Complaints - Non-sufficient Funds Charges

Review all BBVA Compass Bank complaints

BBVA Compass Bank

Posted: 2009-03-23 by   JAT
Non-sufficient Funds Charges
Complaint Rating:  67 % with 3 votes
Company information:
BBVA Compass Banm
Jackosnville, Florida
United States

Compass Bank has charged my account about $250 in overdrawn charges stemming from an oversight that led to a $3 negative balance. By the time I saw the first $38 NSF charge, my online account information showed that a trasfer wire deposit had posted and the account was no longer negative. What I did not know is that a small debit charge posted before the deposit, thus another $38 was charged. By this time, I had used my debit card twice more for small transactions, thinking I had a positive balance to cover them. Requests to remove all but the first charge were denied. I have refused to cover the negative balance of the account since all of this is due to ridiculous NSF charges. I have another checking account with Bank of America, so Compass can have their account, but not my hard-earned money!
Comments United States Banks
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 101 days ago by   ojete 0 Votes
The available balance only shows your balance based on the transactions the bank is aware of. If other transactions come in, obviously, they will impact your balance. Only you know what transactions are still outstanding, so it's important for you to include those transactions when determining your balance. BBVA Compass Bank has no way of knowing what items you still have outstanding on your account. BBVA Compass Bank is a financial institution and not a charitable organization. You are lucky they did not refuse to pay your items, therefor, you would be charged by the bank and the merchant. Learn how to keep a personal ledger of your transactions to avoid this in the future.
 101 days ago by   Brian E Wilson 0 Votes
I'm in the same boat that you are. I have someone or something that has obtained my bank account information and they ( Compass Bank) is steadily charging me NSF fees. I have even went as far as cutting off my bank card so that it can't be used and I still have fees coming in. So, I have went and opened up a new bank account so that I don't have to deal with their bull-crap ways no more.
 101 days ago by   miapaparazzi 0 Votes
I CLOSED my account in June. Just found out it was NEVER CLOSED and is accruing fees... for what, I couldn't tell you, I have not used the account since a month before it was closed and when I closed it, I had to cover OD fees that were not legit at all and bring it to a positive balance... so I walked out of there thinking I had an 87 cent credit after paying $400 in fees and now I find out the account was NEVER CLOSED AND I OWE THEM OVER A GRAND IN FEES???? Bull crap...

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