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Bank of America, New York Complaints & Reviews - loan modification

Review all Bank of America, New York complaints

Bank of America

Posted: 2009-09-26 by   franker aguaze
loan modification
Complaint Rating:  89 % with 66 votes
Company information:
my home
New York
United States
My mortage was countrywide, which is now Bank for America. I have miss 4 month payment on my loan due to lost of one income. MY house is a co-op apartment with a mortgage payment of $ 1, 088 per month with a maintance fee of $ 1, 060 per. I call Bank of America and stress my situation and ask for help, they denie me serval times and one day i recived a letter my Bank of America for Forbearance for six month. I did not understand what it meant untill, i got a lawer to speak with bank of america on by behalf. My lawer said that he spoke them and they are not willing to help me. Beacuse I did not sign the paper and sent it back to them and that my first payment was due in october 1 2009. Forbearance is a tempory relief, my situation is not temporary it is permanet. Forbearance agreement and repayment plan is not the best intrest for eithe party. Why can Bank of Amercia help modifie my my loan. I am willing to let go of the house, i am better off renting a apartmet. I think Bank of Amercia is the worst bank for helping people stay in there home, why are they giving people a hard time when the goverment help them with tax payer money.


Comments United States Mortgage Companies
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 27th of Sep, 2009 by   franker aguaze 0 Votes
please remove my name and address on this complaint
 2nd of Oct, 2009 by   scalda29 0 Votes
My sister and brother in law live in ny, and they have tried to get help with Bank of America several times...they told them to get another part time job...also then they finally offer them a so called modification...where the first three months they will pay additional more $100 more and then after that they will be saving $75.00 a month on there monthly payment. This is insane that is no help at all. plus they stated that they are going by my brother in laws yearly salary and not there monthly debt and thats how they are judging there so call modification.

Bank of America also stated that they dont go by there monthly debts ...but yest they ask for there monthly debt information...also bank told them that the monthly associations fees is not considered a debt...well if you dont pay your monthly association fee they can also forclose on you.

So the outcome is that my sister and brother in law decline that package so called modification and now they will see what else they could do for them...right now they are in a interest mortgage which we all know is illegel mortgage/loan.

Wheres the help for these people that really want to keep there homes! the bank has not even bother to offer them anthing else.
 6th of Oct, 2009 by   happyhome 0 Votes
Go to NACA...they are great and there services are free. You can fill out your application here. NACA may be able to negotiate on your behalf...they did for us and got our payments reduced.

https://www.naca.com/index_main.jsp

Click on the At Risk Homebuyers and start there.
 14th of Jan, 2010 by   Victoria Shlubsky 0 Votes
I am curantly unemployd, called for loan modification on 09- 14- 2009 talked to Anita was prequalified on the phone and was tolled to wait for a packige that'll came to my house within 45 days. Today is 01-14-2010 never got anythink, called 14 times to see the progress and have list i of people i have talked. Who can help me?
 2nd of Feb, 2010 by   Z Burkett 0 Votes
I would suggest you use a professional. I personally used Corey Lassiter at Clear Image Financial Group. His number is 877-940-1477 ext 231. He tells it like it is. They give you a free assessment and tell you if they can help you or not, and if so what you qualify for. He told me everything I was going to go through before I went through it. Then after my husband and I tried it ourselves for about 5 months and got nowhere we went back to Mr. Lassiter, and in 63 days they had me approved. I suggest you all give him a call who are at your wits end, or about to lose your home to foreclosure. He can help! It cost you absolutely nothing to call!
 5th of Feb, 2010 by   ltut -2 Votes
You all sound like children... wanting someone to help you like you deserve a hand out. Everyone else (who, unlike you, plans for the future, stays out of debt and knows an interest only loan or an ARM is a bad idea) has to pay for all your stupid mistakes. You're dragging all our home values down and making us pay higher interest rates. The bank should foreclose on you and make you live in a shopping cart where you belong. Leave the help for people who really need and deserve it.

I'd also like to point out that Bank Of America did not originate any interest only loan. And when they received the bailout from the government they turned around and gave it right back.
 9th of Feb, 2010 by   Jimmy Khan sahib 0 Votes
Itut, you are a jerk and have no respect for others situation, who may be victims of predatory lending. Your situation can change too and you can get foreclosed. Then you would know how others are feeling. Shame on you.
 9th of Feb, 2010 by   asterix 0 Votes
Try NACA - they seem successful in reaching Bank of America. They are free. Somewhat cultish in behavior, but you will stand a decent chance through them.

Avoid loan modification companies. I have been scammed: http://local.yahoo.com/info-44915003-rezn8-financial-service-fremont
 9th of Feb, 2010 by   asterix 0 Votes
Try NACA - they seem successful in reaching Bank of America. They are free. Somewhat cultish in behavior, but you will stand a decent chance through them.

Avoid loan modification companies. I have been scammed by a company called Rezn8 Financial Services and I think they are all about the same: http://local.yahoo.com/info-44915003-rezn8-financial-service-fremont
 17th of Feb, 2010 by   amythebitch 0 Votes
Yay! Another scrote bag that we can all bail out!
 25th of Mar, 2010 by   john 0 Votes
The current raid on law firms representing people in modifications, is a way to deflect the press from reporting what is really going on. Which is the abusive modification process that is taking place by BofA and other too big to fail banks. Let's face it, the elephant in the room is not the American Dream concerning health care, but the American nightmare concerning the loan modification process. It is OUTRAGEOUS, considering that they have received a bail out from the American Tax Payer, who is also the average American Home Owner. After receiving a bail out in the billions from the American people, these banks have the audacity to harass, delay and humiliate us during the loan modification process called HAMP. How long do these banks think that the American people will tolerate this? One of the BofA representatives even went as far as telling me that the government can not tell them what to do. I found this strange, because I never mentioned the government with the BofA representative. So, I can not help but feel that BofA is bitter and is taking it out on those of us seeking a loan modification. It is also readily apparent, that BofA feels that they only have to meet their obligation to the government by CONSIDERING a loan modification with zero accountability. It is time that we make BofA accountable!

BofA knows very well that the average homeowner requesting a modification does not have the funds to represent themselves legally. So, the FBI raiding one of the largest and most reputable law firms, will only serve these banks potential agenda. An agenda that might be to scare any law firms from representing the people. This current action by the FBI is not the solution, but a symptom of the over all problem. It is also blurring the lines in regards to who the real bad guys are. It will also further delay the process of reputable law firms like United Law Group from filing legitimate law suits. In retrospect, United Law Group is not only helping me represent myself in this law suit, but every American who is going through the loan modification process.

So please, help me and United Law Group send a message to BofA which states, that we will no longer tolerate their potentially irregular, fraudulent and abusive business practices. In the end, the American tax payer did not fail to deliver the BofA bail out in record time, but BofA failed to deliver the American Tax Payer’s bail out in the form of a loan modification. It reminds me of that song by John Lennon and George Harrison titled "Piggies" I invite you to listen to this song on youtube and see if it appropriately fits.

God bless,
John Wright
Tax Payer and Home Owner


See Article About Lawsuit: http://content.usatoday.com/topics/article/Organizations/Companies/Banking, +Financial, +Insurance, +Law/Bank+of+America/0crf90x5fNesm/1
 31st of Mar, 2010 by   HATES BOA +1 Votes
We have a mortgage that was acquired by BOA when they bought out Countrywide. I contact them almost a year ago about my husband going out on disability because of knee surgery. We sent in all the appropriate documents and made sure to make ourselves available for any calls fromt the bank.
In August we were denied the Making Home Affordable program and placed into a modification request. We recieved paperwork from BOA the week after Christmas for the modification, signed and returned it the first week of January. The paperwork stated that the modification loan would begin in February. I sent in the February payment (which was supposed to be the 1st payment for the modification) the first week of February. I noticed online that our payment had not posted by February 16th so I called to get a status. I got ahold of my negotiator and found out that the paperwork we had signed and returned was sent to us in error. There had been some issues with several modifications being sent out even though they had not been approved.
I then asked my negotiator what to expect next. She told me several times that any further paperwork received she would notify us about. Stating that she would personally contact us about EVERYTHING that was taking place because of this error.
At the end of February (not even 2 weeks later) we received more paperwork. Again we signed and returned the paperwork. Now I have been contacting the bank only to get NO RESPONSE from my negotiator. She does not call me, does not answer my calls, and does not respond to ANY of the messages that I have requested to have sent to her. I don't know what is going on and just want a status on our modification. I feel like something shady is going on and am appalled to see that the LARGEST mortgage company is treating a customer like this. I have hired a cousilor to assist us with any further contacts with BOA and have also obtained a lawyer to help with the situation. I am sick of being jerked around by BOA.
 27th of May, 2010 by   hopehotlinerep 0 Votes
All mortgage companies have got together and made a plan to sabotage America for all our money. This is my theory.
 2nd of Jun, 2010 by   Stuck in Vegas 0 Votes
I was laid off in March 2009, thankfully, I have been working part time, but with a much reduced income, and when I do not work, I receive unemployment. I've been current with my mortgage, tried getting a loan modification and after 9 months of calling BofA every week, they were able to lower my payment $40/month. HOWEVER, this would cost me $2500 in loan modification fees.

How long until someone REALLY does something about this vs. just talking about it?
 3rd of Jun, 2010 by   Karena Denise Perez 0 Votes
Bank of America thrives on customer service and how they care about their customers... This is not the message I am getting with them. I have been a Bank of America customer since 1994. Due due the economy, my husband's wage was cut by 40%. We have been trying to work with B of A since December. They have been giving me the run around since day 1. I don't want to lose my home. Why does Bank of America not choose to help those that are attempting to make payments?? I was going through a workout plan with them and they decided to cancel on me because according to their records they attempted to call me once!!! Yet, I have a phone log that indicates I left them messages over 24 X. I filed a complaint with Bank of America's corporate office... do you think I have heard from them??? I am so frustrated. Any suggestions?
 15th of Jun, 2010 by   BofA_Must_Die 0 Votes
Just walk away.

BofA is not a bank.

It's a disease.
 23rd of Jun, 2010 by   lendaij 0 Votes
I have been going thru the same hell with B of A first they have been pulling my leg, they offered me a trial modidification package knowinf gull well i dont qualify for a modiofication and will fail the NPV test they offered me this trial mod becuse i complained to the CEO's office and I was a former employee, when i called to get the status of my modification I was insulted by the reps, laughed at, told i was given this package to shut me up and i will eventuallly be forclosed on that the bank is buying some time to gain funds, when i again confornted the corp office via email about this they of course denied all of these allegations I recorded all of the calls emails etc. About 173 of them in total. 12 months later still on trial payments and no answer on Modification but thats oaky JOkes on u b of A ill keep my home in the end Ill fight tooth and nail and do all I can bankruptcy etc. Just so that I dont give them the satisfaction of playing me for the foool. I cant wait for my denial so I can sue their pants off!
 23rd of Jun, 2010 by   Gayle Crump 0 Votes
I lost my son and husband, suicides in 2008, and wasn't able or didn't care to pay my mortgages . When I received a letter from BOA about foreclosure on my home I decided to contact them about my problem. I had heard about the modification and decided to try and see if I could get help from BOA. They were eager to take my money and send me forms along with a list of things that I needed to send them back. For the first three months I paid them $1200. I faxed them the same material that I had mailed to them several times just to learn that they hadn't approved my modification as of this date. I made my trail period payments for a year now and it has gone up to $1417. a month. Now, I learned that I have to pay late fees on the months that I wasn't able to make payments and they seem to have made my mortgage on my home from $180, 00, that I bought the house for in 2006, to $185.000. When I got myself in this mess my mortgage was $178, 00 . Some days I feel like fighting with all my might to save my home and then there are days that I feel like walking away from the whole mess. I am not asking for a handout but a little assistants in trying to work with my bank in saving my home. How can they keep taking people's money and not being responsible for their end of the bargain? Gayle Crump
 19th of Jul, 2010 by   dirthead250 0 Votes
My friend has his mortgage with BofA. He has a 30 yr fixed loan, didn't buy a bigger house than he needed, he just lost about 30k a year in income. He attempted to go through BofA for a loan modification. He filled out all the necessary paperwork, and was told to make his trial payments until the loan went through. His payments were around eight hundred dollars less than before. After making his lower payments and patiently waiting for nine months he was denied the loan. Now BofA is back charging him the difference between what his payments were before and what he paid as trial payments. He now owes over seven thousand dollars in back payments. They took the dollar amount he owed and figured that he is now 4.75 months behind on his mortgage. He tried to set up a payment plan but they will not do it because his debt to income is too high. When he asked what he was supposed to do he was told unless he could pay the back payments now they would foreclose or short-sell his house. I feel this is a scam and he was never going to be approved, they just wanted him to get so far behind that he could not catch up and they could short sell his house. Mortgage companies are making a ton of money on short sells these days. There is a very informative video on youtube about how lenders and making huge profits off of short sells due to the fact that the FDIC insured the loan for the original amount, not the very discounted price the lender purchased the loan for.

http://www.youtube.com/watch?v=ssl5yb7FewA
 25th of Jul, 2010 by   CareyLynn 0 Votes
I contacted Bank of America who has my house financed after I lost my son and husband,
of 42 years, in 2008. I don't have the income that I once had and wanted to enter the
modification program. What a joke. I have been in this program since July 2009 and
I am paying more than I ever had to try and stay in my home. I have did everything
that I am suppose to and still I haven't heard from BAC RATHER I get to keep my home
or not. They keep telling me every time I call that the final paperwork is in the mail.
Every time you call you talk to someone else that doesn't seem to know anything. I have
kept a log of all the calls that I have made and it looks like a book. All I want to do is
keep my home and pay the note according to what I make. They said that this modification
program was to help people with hardship and I just don't see it. I am paying $1400 a month which is more than when my husband was alive. When you have lost someone that you
have counted on and love so much its hard to try and want to do the things that end up
being important decision later on. If someone else has summited the paperwork and is
still waiting to hear from BAC like I am can you tell me if at the end it was worth it or how long did it actually take. Gayle

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