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alpha warranty services-refuse to pay claims saying repairs are &existing&

Complaint Rating:  100 % with 1 votes
100% 1
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United States
I purchased a vehicle from EXOTIC MOTORS of ROLLING HILLS, ILLINOIS. The finance manager-Jennifer-sold me a worthless ALPHA WARRANTY for $5000.00 . As soon as I had an issue with my Mercedes-Benz G-500, they refused to pay using "PRE-EXISTING" as their excuse not to pay. Google ALPHA WARRANTY and see all the similar complaints. A "CLASS-ACTION LAWSUIT" is being prepared.
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles
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 24th of Feb, 2012 by    +1 Votes
He mentions he is going to file a class-action lawsuit. It’s important to keep complaints in perspective. We have a 99.999% satisfaction rate. That percentage is an exact figure! Of thousands of customers we service every year, we have a total of 2 complaints on this website. That’s right 2 complaints. And in fact, both of these complaints are from the same customer.

We do regret this customer’s frustration but encourage people to review the entire facts for themselves and make an informed decision. Please keep complaints in perspective.

If you wish to review the complaint filed by this customer, you can do so at http://www.complaintsboard.com/complaints/alpha-warranty-utah-c576556.html#c1173197. We encourage you to read through his complaint and our response and make a decision for yourself regarding the circumstances of his claim.

Alpha Warranty Services maintains an “A+” Rating with the Better Business Bureau. Our customers and their feedback are very important to us.
 2nd of Sep, 2014 by    0 Votes
I also have been going through a total nightmare with Alpha refusing to transfer a warranty or even provide a list of acceptable documents! What a total rip off.

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