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Complaints & Reviews - Sign you up, raise the rates

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Posted: 2011-02-01 by    

Sign you up, raise the rates

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Direct TV
United States
After hours on the phone going back and forth on rates and rebates we finally sign up for 2 years with DirectTV for my wife's elderly parents in another state. Less than 1 month later we receive a letter saying they are raising the rates $2.00/mo. They actually used the same tactic in my condo after the association switched over. Within 1 month of signing up, they raised the rates here too. This appears to be standard practice for DirectTV. Sign em up, then raise the rates after you locked them in. How is this even legal? Avoid them like the plague.
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video
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 1st of Feb, 2011 by    0 Votes
its in the fine print that they are allowed to do that. your mistake is not getting a guaranteed price for 6 months or a year. after that - the rates go up. its the same with any cable company as well - unless you live in podunk and get your cable tv through barneys cable, haircare and tire center...

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