CCD Couriers review: Rain ccd delivery

my package is being held by the ccd courrier since the 24th of january up to now last week friday i urged for an urgent delivery of which they promised to deliver it from 2pm to 5pm and that never happened .only to find out by monday when i called again that the was no delivery appointment made on my behalf and the courier has already left then they promised to schedule an urgent delivery again from 2pm to 4pm of which it also didnt come thru mind you no 1 is taking effort to call n let me know about this i then query with the team leader and their delivery manage and they both made a promise that ill b getting on tuesday.so hence i querried that i will not be around the drop off coz its my work adress and im staying in a different province the manager said its not an issue coz the package will come to second adress i gave them but still on tuesday the was no drop off to my package so i decided to bring in the rain manage to solve my issue,he promised to send them a direct message to deliver my package with imediate effect but i believe that made no difference coz today is wednesday and i still dont have my urgent delivery and the arent any hopes of getting my package anytime sooner...all people who promised me lies unloyalty unfaithfulness untrustworthy are being dodgy even the MANAGERS AND TEAM LEADERS ARENT TAKING RESPONSIBILITY