CCD Couriers review: Undeliverable parcels

I clearly do not understand why companies keep on using CCD Couriers and why they are still in business after all the complaints, they are veery, very incompetent and dishonest. I've been waiting for my parcel from Rain to be delivered for about two weeks now, had to reschedule 3 appointments (Appointment 1: 08h00 - 10h00, Appointment 2: 13h00 - 15h00, Appointment 3: 13h00 - 15h00) for them to deliver, which they failed to do everytime. And all the scheduled appointments were as per their request everytime they failed to deliver my parcel. And everytime I had to go home and wait for my parcel to be delivered at home, I had to take time off from work for a parcel that never gets delivered. Then afterwards they have the audacity to lie and say that they had contacted me about the delivery, which they did not do. Right now im still awaiting for another email to reschedule a 4th appointment yet again. CCD Couriers is the worst ever courier company that I have ever had to deal with. I really hope something can be done about this incompetent company.