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Care.com, Inc

77 4th Avenue, North
United States - 02451
Customer Care
1 877 227 3115 3 0
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Care.com Complaints & Reviews

Care.com - Unauthorized charges to credit card - scam alert

Posted: 2015-11-19 by    Tiffany Bown
Complaint Rating:  100 % with 1 votes
I purchased a ONE-month membership on February 28th, 2015 from Care.com for $25.35. After one month of using the Care.com services, I was billed for the automatic premium monthly membership without my knowledge. The automatic charge at the premium level in the amount of $39.00 has been charged...

Care.com - Deceiving practices!!!!

Posted: 2015-11-04 by    eva33
Complaint Rating:  100 % with 1 votes
After moving to a new city, I signed up for care.com's "1 month membership." I found a sitter and never logged in again, never thinking that my membership would extend past one month. Over six months later, I realized I was continuing to be charged. I should have been more aware of my account...

Care.com - Florida, Miami - Signed up for 1 month, and have been charged every month ever since

Posted: 2015-11-01 by    Teca M
Complaint Rating:  0 % with 0 votes
I signed up for a 1 month subscription only to find 6 months later I am still being charged! How can I trust these people to do a background check on a babysitter with these kind of principles??!!! To make things worse, I was inundated with emails from babysitters and found none that I could...

Care.com, Inc - Termination of account without cause due to feedback - evidence

Posted: 2015-10-15 by    Reviewer65052
Complaint Rating:  100 % with 1 votes
Long-time care.com member, blue-chip employer of caregivers for a senior. A serious felon passed their background check for in-home care - carjacking, armed robbery, just released from 3 years in prison. If that wasn't enough, two years later after a good relationship with care.com in the interim,...

Care.com, Inc - Beware Automatic Renewal of Membership

Posted: 2015-10-13 by    SandraMontgomery
Complaint Rating:  0 % with 0 votes
Over this past summer I purchased a one month membership to find a nanny. I noticed that Care.com kept charging my credit card even after the expiration of my membership. I called and they told me that per the tiny scrip at the end of the web page, they automatically renew the memberships and...

Care.com, Inc - Impossible to cancel account, stealing your money

Posted: 2015-10-07 by    Reviewer56956
Complaint Rating:  100 % with 1 votes
I tried for six months to downgrade my account to basic and stop the continuous charges to my credit card. Six times I went through their process for downgrading an account and six times I was charged again. I finally disputed all charges through my credit card company, Care gave me a one month...

Care.com - Caregiver listing website

Posted: 2015-10-01 by    Reviewer81565
Complaint Rating:  0 % with 0 votes
I am a blue-chip private consumer of in-home eldercare services. I spend about $150K per year on full-time care for one elderly parent. I have been a care.com member for several years. I currently employ 3 caregivers recruited through care.com, one for over 2 years. We treat caregivers very...

Care.com, Inc - Questions about emails from potential clients

Posted: 2015-09-22 by    Lumpy65
Complaint Rating:  100 % with 1 votes
I signed up with Care.com about a month ago to offer my services as a house and pet-sitter. I have received 3 replies from 3 different families, saying that they will be moving to my area soon and will need someone to look after their dogs. All 3 of the email-writers stated that they would like...

Care.com, Inc - Michigan, Cheboygan - Giving out personal information

Posted: 2015-09-21 by    jennie cox
Complaint Rating:  0 % with 0 votes
I had put an application in for this company when I found out they do charge a fee for their service I took my name off their list they gave my email out to two different ladies they both stated they needed help with a family member and one lady scammed me out of $1, 700 dollars.Which is pretty...

Care.com, Inc - Autorenewal scam - charged me for 6 months of service when I signed up for 1 month

Posted: 2015-09-19 by    Reviewer69293
Complaint Rating:  100 % with 1 votes
Hi Care.com,

I signed up for 1 month of service and promptly called to cancel. I was told that my service has been canceled. I never logged on to the account after that but you had been charging my $40/month until I noticed after 6 months. I have been trying to call you but have...

Care.com, Inc - background check

Posted: 2015-09-16 by    Gatorz
Complaint Rating:  100 % with 1 votes
These people are unbelievable. I registered and was made to pay for a background check myself. Even if you had a speeding ticket 12 years ago, it shows up. There is no date so the person that may want to hire you, doesn't know if this just happened. No misdemeanor should be disclosed. If it...

Care.com - Fraudulent Company / Warning: Don't pay with credit card

Posted: 2015-09-14 by    Reviewer50995
Complaint Rating:  100 % with 1 votes
We paid for ONE MONTH of service on care.com and they continue to bill month after month now for several months. Even after calling and cancelling their recurring service they continue to charge even though they provide you with a confirmation number.

I would not trust this company...

Care.com - Fake Advertising

Posted: 2015-09-06 by    Reviewer64909
Complaint Rating:  0 % with 0 votes
I already applied more than 50 applications for a pet walker job. Care.com (fake people) did write back to me, and I did ask them to meet with me, but they won't meet with me..Obviously, it was Care.com who faked to advertise their dog walker ads...Care.com can read my messages which violate...

Care.com, Inc - finding housekeeping

Posted: 2015-09-04 by    Reviewer43099
Complaint Rating:  0 % with 0 votes
They wasted my time and energy and would have wasted my money had I paid their exhorbitant rate $40+ dollars a month. How ridiculous, what's wrong with these people? I need that money to hire someone not pay a whacked out company who by all accounts I can find is a ripoff and worse, possibly...

Care.com, Inc - Massachusetts, Waltham - Not getting paid

Posted: 2015-08-29 by    Reviewer90333
Complaint Rating:  0 % with 0 votes
Make sure you are in their payroll system before taking on an assignment !!! If not you will not get paid and they will remove you from "client" paid jobs. I understand it's important to fill job requirements but this company does not respond back to you when you have not been paid for over...

Care.com - Fake posts

Posted: 2015-08-25 by    Chaleah
Complaint Rating:  0 % with 0 votes
I apply to at least 20 posts a week for caregivers. Not ONE bite on my applications. I went back and looked over the last 2 months and the names at the end of the post are all the same! There might be 3 legitimate posts out of 30. And forget getting ahold of anybody at the customer service number!...

Care.com - Blocked

Posted: 2015-08-25 by    Reviewer98007
Complaint Rating:  0 % with 0 votes
I did nothing and they closed my account. People tell care.com about you and I never even met these people and my account is closed. I called care.com and they told me that they have the right to close anyone's account. I'm hurt and they are as bad as the scammer that got me blocked....

Care.com - Scam artists

Posted: 2015-08-18 by    Reviewer46435
Complaint Rating:  0 % with 0 votes
I got several calls from clients who were moving to my city from other places who needed someone to take care of a loved one. I accepted 2 jobs and we talked through emails or texts. One client mailed me a check one sent me a cashiers check. The first one insisted that I deposit the check into...

Care.com - Shady loopholes and awful service

Posted: 2015-08-15 by    Reviewer34449
Complaint Rating:  100 % with 1 votes
I wish I had looked up reviews before creating an account on care.com.

The site interface and experience seemed okay, but as you sign up, you are prompted over and over to join their premium service, which will run up a bill of $40 a month minimum, and renew automatically.

Care.com - scams

Posted: 2015-08-13 by    Panda Melson
Complaint Rating:  0 % with 0 votes
I put my resume on this site and have got over 6 scams . I get one every day, they put an ad, you answer and they mail you bad checks. I have all the phone number and text, and emails. I want my information deleted from your site....

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